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Australia ProductsButton batteries

Shelf Talkers 12 inch talking plush – various characters

Publicado: 11 de diciembre de 2024ID de Retiro: 437a856b-b03f-4f30-b28b-5bb38ccb5f43Categoría: Productos de ConsumoPaís: Australia
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Motivo del Retiro / Peligro

The product does not comply with the mandatory information standard for products containing button/coin batteries as it is missing the required warning information on the front panel.

Descripción del Producto e Identificación

Reason / Defects: The product does not comply with the mandatory information standard for products containing button/coin batteries as it is missing the required warning information on the front panel. Hazards: There is a risk of choking or serious injury if young children gain access to the button/coin batteries and swallow or place them inside their body. Consumers may not be aware that the product contains a button battery. What to do: Keep the product out of reach of children. Contact Headstart or your place of purchase to receive a copy of the required warning information. Contact Headstart International Pty Ltd call: 03 8763 3429 9:00 am to 3:00 pm, Monday to Friday email: customerservice@headstartint.com

Productos Afectados

Plush figures with pull string to activate talking features. Three characters available: Homer Simpson Bart Simpson Deadpool Contains 3 LR41 or LR44 button batteries.

Additional Source Details

FieldValue
Guid › #text437a856b-b03f-4f30-b28b-5bb38ccb5f43
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/shelf-talkers-12-inch-talking-plush-%E2%80%93-various-characters
Pub DateWed, 11 Dec 2024 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/Homer%20-%20Shelf%20Talkers%20Talking%20Plush.jpeg?itok=mhtZ16m2

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Shelf Talkers 12 inch talking plush – various characters?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

  • Nivel de Riesgo["Button batteries","Novelty toys"]
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
Alerta Oficial de la Agencia

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