Schneider Electric™ Recalls 1.4 Million Electrical Panels Due to Thermal Burn and Fire Hazards
USSchneider Electric™ Recalls 1.4 Million Electrical Panels Due to Thermal Burn and Fire Hazards
Recalling Firm: Schneider Electric USA Inc., of Lexington, Kentucky
Motivo del Retiro / Peligro
TranslatedThe load center can overheat, posing thermal burn and fire hazards.
Descripción del Producto e Identificación
TranslatedThis recall involves indoor, outdoor and original equipment manufacturer (OEM) Square D QO Plug-On Neutral Load Centers that were installed in homes, recreational vehicles, or commercial establishments, including restaurants, manufacturing facilities and warehouses, commercial lighting and others. The circuit breaker boxes were sold in gray and come in various sizes (square and rectangular). The recalled circuit breaker boxes were manufactured between February 2020 and January 2022, with date codes between 200561 and 220233. For installed outdoor load centers, the manufacturing date codes are printed on the inside of the cover or door of the unit or on the box itself when the cover or door is open. For installed indoor load centers, a qualified electrician can locate the interior date codes that are not visible to the home owner. Circuit breaker boxes with covers that were manufactured between December 2019 and March 2022 are also included in this recall. The affected catalog/part numbers can be found inside the electrical panel doors for both the U.S. and Canada. Recalled Electrical Panel U.S. and Canada Catalog /Part Numbers CQO116L100PGRB QO130M200PRB QOC30UFWG CQO116M100PRB QO140L200PGRB QOC30UFWGW CQO116M60PRB QO140M200PRB QOC30US CQO124L125PGRB QO142L225PGRB QOC32UF CQO124M100PRB QO142M200PRB QOC32UFW CQO140L200PGRB QO142M225PRB QOC40UF CQO140M200PRB QO1816M200PFTRB QOC40UFW NQC20FWG QO816L100PRB QOC40US NQC20FWGW QOC12UF QOC42UF NQC30FWG QOC12US QOC42UFW NQC30FWGW QOC16UF QOC42US QO112L125PGRB QOC16UFW QOC54UF QO112L200PGRB QOC16US QOC54UFW QO112M100PRB QOC20U100F QOC60UF QO116L125PGRB QOC20U100FW QOCMF30UC QO116M100PRB QOC20U100S QOCMF30UCW QO120M100PRB QOC20UFWG QOCMF42UC QO120M150PRB QOC20UFWGW QOCMF42UCW QO120M200PRB QOC24UF QOCMF54UC QO124L125PGRB QOC24UFW QOCMF54UCW QO124M100PRB QOC24US QOCMF60UC QO124M125PRB QOC30U125C QOCMF60UCW QO130L200PGRB QOC30UF QO130M150PRB QOC30UFW
Productos Afectados
TranslatedSquare™ D QO™ Plug-on-Neutral Load Centers, also known as, Load Centers, Breaker Boxes, Electrical Panels
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2022/Schneider-ElectricTM-Recalls-1-4-Million-Electrical-Panels-Due-to-Thermal-Burn-and-Fire-Hazards |
| Title | Schneider Electric™ Recalls 1.4 Million Electrical Panels Due to Thermal Burn and Fire Hazards |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/1_82.png |
| Images › 1 › Caption | Recalled Indoor Load Center Boxes |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/2_68.png |
| Images › 2 › Caption | Recalled Outdoor Load Center Boxes |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/3_50.png |
| Images › 3 › Caption | Recalled Indoor Load Center (Catalog Number QOC16UF) |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/4_41.png |
| Images › 4 › Caption | Recalled Indoor Load Center (Catalog Number QOC16UF) |
| Images › 5 › U R L | https://www.cpsc.gov/s3fs-public/5_29.png |
| Images › 5 › Caption | Recalled Indoor Load Center (Catalog Number QOC20U100F) |
| Images › 6 › U R L | https://www.cpsc.gov/s3fs-public/6_19.png |
| Images › 6 › Caption | Recalled Outdoor Load Center (Catalog Number QO130M200PRB) |
| Images › 7 › U R L | https://www.cpsc.gov/s3fs-public/7_15.png |
| Images › 7 › Caption | Recalled Indoor Load Center (Catalog Number QO112M100PC) |
| Images › 8 › U R L | https://www.cpsc.gov/s3fs-public/8_14.png |
| Images › 8 › Caption | Recalled Indoor Load Center (Catalog Number QO11220M100C) |
| Hazards › Name | The load center can overheat, posing thermal burn and fire hazards. |
| Injuries › Name | The firm has received one report of an incident of a loose wire. No injuries have been reported. |
| Products › Name | Square™ D QO™ Plug-on-Neutral Load Centers, also known as, Load Centers, Breaker Boxes, Electrical Panels |
| Products › Number Of Units | About 1.4 million (In addition, 289,000 were sold in Canada) |
| Recall I D | 9325 |
| Remedies › Name | Schneider Electric is directly contacting all known retailers, distributors, homeowners, and any other individuals that purchased or installed the recalled product. All purchasers and installers should immediately contact Schneider Electric to arrange to have the recalled load centers inspected by trained electricians to determine if replacement or repair is required. This inspection and any resulting replacement or repair is free of charge. Consumers can find the catalog number and date code on indoor load centers inside the door of the panel. Consumers should immediately contact Schneider Electric to arrange to have the recalled load center inspected by a trained electrician to determine if repair is required. This inspection and any resulting repair is free of charge. Consumers who continue to use the load centers while awaiting the free repair should have working smoke alarms in their homes. For uninstalled products, consumers should contact Schneider Electric for a free repair or replacement. |
| Retailers › Name | Authorized Schneider Electric distributors and home improvement and hardware stores nationwide and online including Home Depot, Lowe's, and Menard's from February 2020 through January 2022 for between $90 and $1,660. |
| Recall Date | 2022-06-16T00:00:00 |
| Description | This recall involves indoor, outdoor and original equipment manufacturer (OEM) Square D QO Plug-On Neutral Load Centers that were installed in homes, recreational vehicles, or commercial establishments, including restaurants, manufacturing facilities and warehouses, commercial lighting and others. The circuit breaker boxes were sold in gray and come in various sizes (square and rectangular). The recalled circuit breaker boxes were manufactured between February 2020 and January 2022, with date codes between 200561 and 220233. For installed outdoor load centers, the manufacturing date codes are printed on the inside of the cover or door of the unit or on the box itself when the cover or door is open. For installed indoor load centers, a qualified electrician can locate the interior date codes that are not visible to the home owner. Circuit breaker boxes with covers that were manufactured between December 2019 and March 2022 are also included in this recall. The affected catalog/part numbers can be found inside the electrical panel doors for both the U.S. and Canada. Recalled Electrical Panel U.S. and Canada Catalog /Part Numbers CQO116L100PGRB QO130M200PRB QOC30UFWG CQO116M100PRB QO140L200PGRB QOC30UFWGW CQO116M60PRB QO140M200PRB QOC30US CQO124L125PGRB QO142L225PGRB QOC32UF CQO124M100PRB QO142M200PRB QOC32UFW CQO140L200PGRB QO142M225PRB QOC40UF CQO140M200PRB QO1816M200PFTRB QOC40UFW NQC20FWG QO816L100PRB QOC40US NQC20FWGW QOC12UF QOC42UF NQC30FWG QOC12US QOC42UFW NQC30FWGW QOC16UF QOC42US QO112L125PGRB QOC16UFW QOC54UF QO112L200PGRB QOC16US QOC54UFW QO112M100PRB QOC20U100F QOC60UF QO116L125PGRB QOC20U100FW QOCMF30UC QO116M100PRB QOC20U100S QOCMF30UCW QO120M100PRB QOC20UFWG QOCMF42UC QO120M150PRB QOC20UFWGW QOCMF42UCW QO120M200PRB QOC24UF QOCMF54UC QO124L125PGRB QOC24UFW QOCMF54UCW QO124M100PRB QOC24US QOCMF60UC QO124M125PRB QOC30U125C QOCMF60UCW QO130L200PGRB QOC30UF QO130M150PRB QOC30UFW |
| Recall Number | 22159 |
| Manufacturers › Name | Schneider Electric USA Inc., of Lexington, Kentucky |
| Remedy Options › 1 › Option | Replace |
| Remedy Options › 2 › Option | Repair |
| Inconjunctions › U R L | https://recalls-rappels.canada.ca/en/alert-recall/various-square-plug-neutral-pon-load-centers-schneider-electric-recalled-due-potential |
| Consumer Contact | Schneider Electric Technical toll-free at 888-778-2733 from 8 a.m. through 8 p.m. ET Monday through Friday, online at www.se.com/us/qoloadcenter-safetyrecallnotice or at www.se.com/us/en/ and click on Recall Safety Notice for more information. |
| Last Publish Date | 2022-06-16T00:00:00 |
| Manufacturer Countries › Country | United States |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Schneider Electric™ Recalls 1.4 Million Electrical Panels Due to Thermal Burn and Fire Hazards?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Resumen
- Empresa ResponsableSchneider Electric USA Inc., of Lexington, Kentucky
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