Sauna360 Recalls Tylö Halmstad and Kiruna Hybrid Saunas Due to Fall Hazard
USSauna360 Recalls Tylö Halmstad and Kiruna Hybrid Saunas Due to Fall Hazard
Motivo del Retiro / Peligro
TranslatedThe saunas contain a bench that can collapse, posing a fall hazard to consumers.
Descripción del Producto e Identificación
TranslatedThis recall involves bench seating in Sauna360's Tylö branded Halmstad and Kiruna Hybrid sauna rooms. The serial number for each room can be found on both the packaging and the sauna rooms. The Halmstad 2, 3, and 4 sauna rooms have the serial number label located beneath the upper bench on the left side, directly above the electrical contactor box. The Kiruna Hybrid 2 and 3 rooms have the serial number label applied to the right wall, located beneath the right side of the upper bench. The model number is printed in the manual. The following models and serial numbers are included in this recall: Recalled Model Numbers Range of Recalled Serial Numbers TRAD, Tylö Halmstad™ 2, W/BLISS, 15A, 120V, CB21-1, V1 CSFxxABTRxx-V1-4933 through CSFxxABTRxx-V1-6970 TRAD, Tylö Halmstad™ 2, W/BLISS, 20A, 120V, CB21-1, V1 TRAD, Tylö Halmstad™ 3, W/BLISS, 240V, CB23-1, V1 TRAD, Tylö Halmstad™ 4, W/BLISS, 240V, CB23-1, V1 IS, Tylö Kiruna Hybrid™ 2, W/BLISS, 15A, 120V, LOW EMR, CB20-1, V1 CSFxxABISxxTL-V1-4964 through CSFxxABISxxTL-V1-7224 IS, Tylö Kiruna Hybrid™ 2, W/BLISS, 20A, 120V, LOW EMR, CB20-1, V1 IS, Tylö Kiruna Hybrid™ 3, W/BLISS, 240V, LOW EMR, CB22-1, V1
Productos Afectados
TranslatedTylö Halmstad and Kiruna Hybrid Saunas
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2026/Sauna360-Recalls-Tylo-Halmstad-and-Kiruna-Hybrid-Saunas-Due-to-Fall-Hazard |
| Title | Sauna360 Recalls Tylö Halmstad and Kiruna Hybrid Saunas Due to Fall Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/sauna-1.png |
| Images › 1 › Caption | Recalled Sauna Model Tylö Halmstad 2 |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/sauna-2.png |
| Images › 2 › Caption | Recalled Sauna Model Tylö Halmstad 3 |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/sauna-3.png |
| Images › 3 › Caption | Recalled Sauna Model Tylö Halmstad 4 |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/sauna-4.png |
| Images › 4 › Caption | Recalled Sauna Model Kiruna Hybrid 2 |
| Images › 5 › U R L | https://www.cpsc.gov/s3fs-public/sauna-5.png |
| Images › 5 › Caption | Recalled Sauna Model Kiruna Hybrid 3 |
| Hazards › Name | The saunas contain a bench that can collapse, posing a fall hazard to consumers. |
| Injuries › Name | Sauna360 has received seven reports of the benches breaking, including one consumer with head and neck injuries. |
| Products › Name | Tylö Halmstad and Kiruna Hybrid Saunas |
| Products › Number Of Units | About 1,000 |
| Recall I D | 10445 |
| Remedies › Name | Consumers should stop using the Tylö Halmstad and Kiruna Hybrid Sauna benches immediately and contact Sauna360 for a free repair. Sauna360 will provide a professional installer to retrofit the benches with additional hardware. Consumers will also receive a revised product manual from Sauna360 that includes the weight limit. |
| Importers › Name | Sauna360, Inc., of Cokato, Minnesota |
| Retailers › Name | Various distributors nationwide from July 2024 through December 2024 for between $6,000 and $12,000. |
| Recall Date | 2025-10-23T00:00:00 |
| Description | This recall involves bench seating in Sauna360's Tylö branded Halmstad and Kiruna Hybrid sauna rooms. The serial number for each room can be found on both the packaging and the sauna rooms. The Halmstad 2, 3, and 4 sauna rooms have the serial number label located beneath the upper bench on the left side, directly above the electrical contactor box. The Kiruna Hybrid 2 and 3 rooms have the serial number label applied to the right wall, located beneath the right side of the upper bench. The model number is printed in the manual. The following models and serial numbers are included in this recall: Recalled Model Numbers Range of Recalled Serial Numbers TRAD, Tylö Halmstad™ 2, W/BLISS, 15A, 120V, CB21-1, V1 CSFxxABTRxx-V1-4933 through CSFxxABTRxx-V1-6970 TRAD, Tylö Halmstad™ 2, W/BLISS, 20A, 120V, CB21-1, V1 TRAD, Tylö Halmstad™ 3, W/BLISS, 240V, CB23-1, V1 TRAD, Tylö Halmstad™ 4, W/BLISS, 240V, CB23-1, V1 IS, Tylö Kiruna Hybrid™ 2, W/BLISS, 15A, 120V, LOW EMR, CB20-1, V1 CSFxxABISxxTL-V1-4964 through CSFxxABISxxTL-V1-7224 IS, Tylö Kiruna Hybrid™ 2, W/BLISS, 20A, 120V, LOW EMR, CB20-1, V1 IS, Tylö Kiruna Hybrid™ 3, W/BLISS, 240V, LOW EMR, CB22-1, V1 |
| Recall Number | 26040 |
| Remedy Options › Option | Repair |
| Consumer Contact | Sauna360 toll-free at 888-780-4427 from 8 a.m. to 5 p.m. CT Monday through Friday, email at us_techsupport@sauna360.com, or online at https://sauna360.com/product-recall or www.sauna360.com and clicking "Recall" at the bottom of the page for more information. |
| Last Publish Date | 2025-10-23T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Sauna360 Recalls Tylö Halmstad and Kiruna Hybrid Saunas Due to Fall Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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