Russound Recalls MCA-88 Multizone Controller Amplifiers Due to Fire Hazard
USRussound Recalls MCA-88 Multizone Controller Amplifiers Due to Fire Hazard
Motivo del Retiro / Peligro
TranslatedThe internal circuit board components can overheat, posing a fire hazard.
Descripción del Producto e Identificación
TranslatedThis recall involves the Russound MCA-88 Multizone Controller Amplifier that provides up to eight zones of distributed audio. The controller measures about 17 inches wide by 3.5 inches high by 17.2 inches deep and weighs 28.8 pounds. The unit has model number MCA-88 on the front of the housing. The units that are subject to recall have serial numbers that begin with four digits ranging from 2047 through 2307. The serial numbers are located on a visible label on the front of the unit under the clear plastic cover. "Russound" is printed on the front of the amplifier.
Productos Afectados
TranslatedRussound MCA-88 Multizone Controller Amplifiers
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2024/Russound-Recalls-MCA-88-Multizone-Controller-Amplifiers-Due-to-Fire-Hazard |
| Title | Russound Recalls MCA-88 Multizone Controller Amplifiers Due to Fire Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/1a_1.png |
| Images › 1 › Caption | Recalled Russound MCA-88 Multizone Controller Amplifier |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/2a_0.png |
| Images › 2 › Caption | Serial Number Label is visible under the clear plastic cover |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/3a.png |
| Images › 3 › Caption | Serial number highlighting first four digits (2047 through 2307) |
| Hazards › Name | The internal circuit board components can overheat, posing a fire hazard. |
| Injuries › Name | The firm has received 16 reports of smoking, charring and burning. The damage has been contained to the unit only. No injuries have been reported. |
| Products › Name | Russound MCA-88 Multizone Controller Amplifiers |
| Products › Number Of Units | About 3,170 (In addition, about 245 were sold in Canada) |
| Recall I D | 9730 |
| Remedies › Name | Consumers should immediately stop using the recalled Russound MCA-88 Multizone Controller Amplifiers and contact Russound to arrange for a free replacement unit to be installed at no cost by a certified professional installer. |
| Importers › Name | Russound/FMP Inc., of Portsmouth, New Hampshire |
| Retailers › Name | Sold to wholesalers, who then sell them to installation professionals for sale to and installation for consumers from January 2021 through July 2023 for about $4,000. |
| Recall Date | 2023-10-05T00:00:00 |
| Description | This recall involves the Russound MCA-88 Multizone Controller Amplifier that provides up to eight zones of distributed audio. The controller measures about 17 inches wide by 3.5 inches high by 17.2 inches deep and weighs 28.8 pounds. The unit has model number MCA-88 on the front of the housing. The units that are subject to recall have serial numbers that begin with four digits ranging from 2047 through 2307. The serial numbers are located on a visible label on the front of the unit under the clear plastic cover. "Russound" is printed on the front of the amplifier. |
| Recall Number | 24003 |
| Remedy Options › Option | Replace |
| Inconjunctions › U R L | https://recalls-rappels.canada.ca/en/alert-recall/russound-mca-88-multizone-controller-amplifier-recalled-due-potential-fire-hazard |
| Consumer Contact | Russound at 800-638-8055 from 8:30 a.m. to 5 p.m. ET Monday through Friday, by email at recall@russound.com or online at https://russound.com/MCA88 or https://russound.com and click on "Product Recalls" for more information. |
| Last Publish Date | 2023-10-05T00:00:00 |
| Manufacturer Countries › Country | Taiwan |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Russound Recalls MCA-88 Multizone Controller Amplifiers Due to Fire Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Russound Recalls MCA-88 Multizone Controller Amplifiers Due to Fire Hazard Check if your household is affected: https://therecallfile.com/es/recalls/russound-recalls-mca-88-multizone-controller-amplifiers-due-to-fire-ha/CPSC-24003
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