Royal Gourmet Recalls Deluxe Gas Grills Due to Fire Hazard; Sold Exclusively at Wayfair.com
USRoyal Gourmet Recalls Deluxe Gas Grills Due to Fire Hazard; Sold Exclusively at Wayfair.com
Motivo del Retiro / Peligro
TranslatedThe grill's plastic regulator hose can melt and catch fire, posing a fire hazard.
Descripción del Producto e Identificación
TranslatedThis recall involves Royal Gourmet Patio 2-Burner deluxe gas grills. The grill has a porcelain cast iron firebox that houses two stainless steel burners, delivering 24,000 total BTUs and two shelves. The model numbers of the recalled units are GG2004, GG2005, and GG2006 with date codes EBA20170525D-1, EBA20170525D-2, and EBA20170525D-3. The recalled gas grills include Model Number GG2004 in red color, GG2005 in black color and GG2006 in silver color. The model numbers can be found on the rear base of the gas grills.
Productos Afectados
TranslatedPatio 2-Burner Propane Gas Grills with Side Shelves
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2020/Royal-Gourmet-Recalls-Deluxe-Gas-Grills-Due-to-Fire-Hazard-Sold-Exclusively-at-Wayfaircom |
| Title | Royal Gourmet Recalls Deluxe Gas Grills Due to Fire Hazard; Sold Exclusively at Wayfair.com |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/1-33905PM.png |
| Images › 1 › Caption | Front View of Recalled Patio 2-Burner Gas Grill in Red |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/2-33913PM.png |
| Images › 2 › Caption | Model # GG2004 is located on the rear base of the Recalled Patio 2-Burner Gas Grill |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/3-33922PM.png |
| Images › 3 › Caption | Front View of Recalled Patio 2-Burner Gas Grill in Black |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/4-33932PM.png |
| Images › 4 › Caption | Model # GG2005 is located on the rear base of the Recalled Patio 2-Burner Gas Grill |
| Images › 5 › U R L | https://www.cpsc.gov/s3fs-public/5-33939PM.png |
| Images › 5 › Caption | Front View of Recalled Patio 2-Burner Gas Grill in Silver |
| Images › 6 › U R L | https://www.cpsc.gov/s3fs-public/6-33946PM.png |
| Images › 6 › Caption | Model # GG2006 located on the rear base of the Recalled Patio 2-Burner Gas Grill |
| Hazards › Name | The grill's plastic regulator hose can melt and catch fire, posing a fire hazard. |
| Injuries › Name | Royal Gourmet has received six reports of incidents involving grill catching on fire. No injuries have been reported |
| Products › Name | Patio 2-Burner Propane Gas Grills with Side Shelves |
| Products › Number Of Units | About 1,100 |
| Recall I D | 8897 |
| Remedies › Name | Consumers should immediately stop using the recalled grill and contact Royal Gourmet for a free accessory repair kit. |
| Importers › Name | Royal Gourmet Corporation, of Norcross, Ga. |
| Retailers › Name | Exclusively online at Wayfair.com from August, 2017 through November 2019 for about $240. |
| Recall Date | 2020-09-09T00:00:00 |
| Description | This recall involves Royal Gourmet Patio 2-Burner deluxe gas grills. The grill has a porcelain cast iron firebox that houses two stainless steel burners, delivering 24,000 total BTUs and two shelves. The model numbers of the recalled units are GG2004, GG2005, and GG2006 with date codes EBA20170525D-1, EBA20170525D-2, and EBA20170525D-3. The recalled gas grills include Model Number GG2004 in red color, GG2005 in black color and GG2006 in silver color. The model numbers can be found on the rear base of the gas grills. |
| Recall Number | 20178 |
| Remedy Options › Option | Repair |
| Consumer Contact | Royal Gourmet at 800-618-6798 from 9 a.m. to 5 p.m. ET Monday through Friday, email at service@royalgourmetusa.com or online at royalgourmetusa.com and click on “Recall” for more information. |
| Last Publish Date | 2020-09-09T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Royal Gourmet Recalls Deluxe Gas Grills Due to Fire Hazard; Sold Exclusively at Wayfair.com?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Royal Gourmet Recalls Deluxe Gas Grills Due to Fire Hazard; Sold Exclusively at Wayfair.com Check if your household is affected: https://therecallfile.com/es/recalls/royal-gourmet-recalls-deluxe-gas-grills-due-to-fire-hazard-sold-exclus/CPSC-20178
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