CPSCGeneral Alert

Rocky Mountain Oils Recalls Wintergreen Essential Oil and Oil Blends Due to Failure to Meet Child Resistant Packaging Requirement; Risk of Poisoning (Recall Alert)

Name: Rocky Mountain Oils Recalls Wintergreen Essential Oil and Oil Blends Due to Failure to Meet Child Resistant Packaging...
Brand: Rocky Mountain Oils, of Orem, Utah
SKU: CPSC-21704
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publicado: 22 de octubre de 2020ID de Retiro: 21704Categoría: Productos de ConsumoPaís: Estados Unidos

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Traducir AvisoTranslate notice text, hazard warnings, and descriptions into any supported language.

Motivo del Retiro / Peligro

The products contain the substance methyl salicylate which must be in child resistant packaging as required by the Poison Prevention Packaging Act. The packaging of the products is not child resistant, posing a risk of poisoning if the contents are swallowed by young children.

Descripción del Producto e Identificación

This recall involves Rocky Mountain Oils Wintergreen essential oil, and oil blends Pain Ease, Sports Pro, True Blue, and Relieve Me in 15 mL amber glass bottles with black caps. "Wintergreen," "Pain Ease," "Sports Pro," "True Blue," and "Relieve Me" along with the firm's logo and volume amount are displayed on the front. The UPC codes are displayed on the back of the bottle. The lot code is located on the bottom of the bottle. Product SKU UPC Lot Codes Wintergreen WINNEP-S15 053176176888 2129, 2596, 2893, 3298, 3558, 3670, 3822, 3990, 11115, 60517, 80217, 300116, 310916, 420316, 471115, 651216, 820616, 941116 Pain Ease PAINEA-B15 053176178387 2068, 2429, 2724, 3393, 3865, 40416, 50117, 140216, 170217, 201215, 201216, 220317, 220717, 220916, 391016, 630616 Sports Pro SPONEA-B15 053176178790 2016, 2571, 3700, 4129, 10716, 80117, 150216, 211215, 640916 True Blue TRUNEA-B15 053176178899 2051, 2588, 2750, 3701, 3949, 3950, 11016, 100117, 190716, 290716, 441215, 550116, 701116 Relieve Me RELNEA-B15 053176178547 2214, 2766, 3412, 3691, 4091, 30316, 110316, 250417, 351215, 380216, 401016, 641116, 801216, 960616, 991016

Productos Afectados

Wintergreen essential oil, and Pain Ease, Sports Pro, True Blue, Relieve Me oil blends

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2021/Rocky-Mountain-Oils-Recalls-Wintergreen-Essential-Oil-and-Oil-Blends-Due-to-Failure-to-Meet-Child-Resistant-Packaging-Requirement-Risk-of-Poisoning-Recall-Alert
Title	Rocky Mountain Oils Recalls Wintergreen Essential Oil and Oil Blends Due to Failure to Meet Child Resistant Packaging Requirement; Risk of Poisoning (Recall Alert)
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/1-125134PM.png
Images › 1 › Caption	Recalled Wintergreen essential oil
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/2-125139PM.png
Images › 2 › Caption	Recalled Pain Ease oil blend
Images › 3 › U R L	https://www.cpsc.gov/s3fs-public/3-125143PM.png
Images › 3 › Caption	Recalled Sports Pro oil blend
Images › 4 › U R L	https://www.cpsc.gov/s3fs-public/4-125147PM.png
Images › 4 › Caption	Recalled True Blue oil blend
Images › 5 › U R L	https://www.cpsc.gov/s3fs-public/5-125151PM.png
Images › 5 › Caption	Recalled Relieve Me oil blend
Images › 6 › U R L	https://www.cpsc.gov/s3fs-public/6-125158PM.png
Images › 6 › Caption	Location of lot code on the bottom of the bottle
Hazards › Name	The products contain the substance methyl salicylate which must be in child resistant packaging as required by the Poison Prevention Packaging Act. The packaging of the products is not child resistant, posing a risk of poisoning if the contents are swallowed by young children.
Injuries › Name	None reported.
Products › Name	Wintergreen essential oil, and Pain Ease, Sports Pro, True Blue, Relieve Me oil blends
Products › Number Of Units	About 33,000
Recall I D	8925
Remedies › Name	Consumers should immediately stop using the recalled Wintergreen essential oil and oil blends, store the product in a safe location out of reach of children and contact Rocky Mountain Oils for a free replacement lid. Rocky Mountain Oils is contacting all purchasers directly.
Retailers › Name	Online at Rockymountainoils.com and Amazon.com from May 2014 through October 2020 for between $16 and $35.
Recall Date	2020-10-22T00:00:00
Description	This recall involves Rocky Mountain Oils Wintergreen essential oil, and oil blends Pain Ease, Sports Pro, True Blue, and Relieve Me in 15 mL amber glass bottles with black caps. "Wintergreen," "Pain Ease," "Sports Pro," "True Blue," and "Relieve Me" along with the firm's logo and volume amount are displayed on the front. The UPC codes are displayed on the back of the bottle. The lot code is located on the bottom of the bottle. Product SKU UPC Lot Codes Wintergreen WINNEP-S15 053176176888 2129, 2596, 2893, 3298, 3558, 3670, 3822, 3990, 11115, 60517, 80217, 300116, 310916, 420316, 471115, 651216, 820616, 941116 Pain Ease PAINEA-B15 053176178387 2068, 2429, 2724, 3393, 3865, 40416, 50117, 140216, 170217, 201215, 201216, 220317, 220717, 220916, 391016, 630616 Sports Pro SPONEA-B15 053176178790 2016, 2571, 3700, 4129, 10716, 80117, 150216, 211215, 640916 True Blue TRUNEA-B15 053176178899 2051, 2588, 2750, 3701, 3949, 3950, 11016, 100117, 190716, 290716, 441215, 550116, 701116 Relieve Me RELNEA-B15 053176178547 2214, 2766, 3412, 3691, 4091, 30316, 110316, 250417, 351215, 380216, 401016, 641116, 801216, 960616, 991016
Product U P Cs › 1 › U P C	053176176888
Product U P Cs › 2 › U P C	053176178387
Product U P Cs › 3 › U P C	053176178547
Product U P Cs › 4 › U P C	053176178790
Product U P Cs › 5 › U P C	053176178899
Recall Number	21704
Manufacturers › Name	Rocky Mountain Oils, of Orem, Utah
Remedy Options › Option	Replace
Consumer Contact	Rocky Mountain Oils toll-free at 866-493-8159 from 8 a.m. to 5 p.m. MT Monday through Friday, email at support@rockymountainoils.com, or online at www.rockymountainoils.com and click on “Recalls” at the bottom of the page for more information.
Last Publish Date	2020-10-22T00:00:00
Manufacturer Countries › Country	United States

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Rocky Mountain Oils Recalls Wintergreen Essential Oil and Oil Blends Due to Failure to Meet Child Resistant Packaging...?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

Empresa ResponsableRocky Mountain Oils, of Orem, Utah

Recall Hazard Severity

Caution (Class III)

Alerta Oficial de la Agencia

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Rocky Mountain Oils Recalls Wintergreen Essential Oil and Oil Blends Due to Failure to Meet Child Resistant Packaging Requirement; Risk of Poisoning (Recall Alert)