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Robert Gordon coffee cup - 4 Dogs and a Cat collection

Name: Robert Gordon coffee cup - 4 Dogs and a Cat collection
Brand: Robert
SKU: AU-9515f21f-e4af-4e84-9673-ac0674288977
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publicado: 13 de mayo de 2026ID de Retiro: 9515f21f-e4af-4e84-9673-ac0674288977Categoría: Productos de ConsumoPaís: Australia

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Traducir AvisoTranslate notice text, hazard warnings, and descriptions into any supported language.

Motivo del Retiro / Peligro

The cup can break when filled with hot liquid.

Descripción del Producto e Identificación

Reason / Defects: The cup can break when filled with hot liquid. Hazards: Risk of serious injury from burns and lacerations from sharp edges if the cup breaks when filled with hot liquid. Incidents causing an injury have occurred. What to do: Stop using affected cups immediately. Return cups to the place of purchase for a full refund. Contact Robert Gordon Australia Call: 03 5941 3144 Email: sales@robertgordonaustralia.com Visit: https://www.robertgordonaustralia.com/

Productos Afectados

Robert Gordon coffee cup - 4 Dogs and a Cat collection available in 5 different designs featuring a cat or dog image only cups from batch no.12/25 (printed on bottom of cup) that were sold on or after 19 March 2026 are affected.

Additional Source Details

Field	Value
Guid › #text	9515f21f-e4af-4e84-9673-ac0674288977
Guid › @ is Perma Link	false
Link	https://www.productsafety.gov.au/search-consumer-product-recalls/robert-gordon-coffee-cup-4-dogs-and-a-cat-collection
Pub Date	Wed, 13 May 2026 00:00:00 +0000
Extracted image	https://www.productsafety.gov.au/system/files/styles/large/private/Robert%20Gordon%20coffee%20cup%20-%204%20Dogs%20and%20a%20Cat%20-%20Rocket%20Mug.jpg?itok=jaxOWSKG

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Robert Gordon coffee cup - 4 Dogs and a Cat collection?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

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DistributionAustralia

Recall Hazard Severity

Caution (Class III)

Alerta Oficial de la Agencia

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🚨 SAFETY ALERT: Robert Gordon coffee cup - 4 Dogs and a Cat collection

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