Residential Elevators Recalls Home Elevators Due to Child Entrapment Hazard; Risk of Serious Injury or Death to Young Children
USResidential Elevators Recalls Home Elevators Due to Child Entrapment Hazard; Risk of Serious Injury or Death to Young Children
Recalling Firm: Residential Elevators, Inc., of Tallahassee, Fla.
Motivo del Retiro / Peligro
TranslatedYoung children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate if there is a hazardous gap and suffer serious injuries or death when the elevator is called to another floor.
Descripción del Producto e Identificación
TranslatedThis recall involves Residential Elevators, Inc. residential elevator models Easy Rider, Horizon Lift, Luxury Lift, Luxury Lift Hydraulic, Luxury Lift Traction and RE. The Residential Elevators brand name is printed on the light in the operating panel inside the elevator cab. The elevators are used in consumers' homes.
Productos Afectados
TranslatedResidential Elevators
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2022/Residential-Elevators-Recalls-Home-Elevators-Due-to-Child-Entrapment-Hazard-Risk-of-Serious-Injury-or-Death-to-Young-Children |
| Title | Residential Elevators Recalls Home Elevators Due to Child Entrapment Hazard; Risk of Serious Injury or Death to Young Children |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/pic1_85.png |
| Images › 1 › Caption | Residential Elevator with Space Between the Exterior Landing (Hoistway) Door and Interior Elevator Car (Accordion) Door. A young child can become entrapped if there is a hazardous gap between the doors |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/pic2_71.png |
| Images › 2 › Caption | Scenario depicting a child trapped between an exterior landing (hoistway) door and an interior elevator car door due to a hazardous gap. The exterior door locks the young child in the space between the doors when the elevator is called to another floor, putting the child at risk of being crushed or pinned and suffering serious injuries or death |
| Hazards › Name | Young children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate if there is a hazardous gap and suffer serious injuries or death when the elevator is called to another floor. |
| Injuries › Name | Residential Elevators, Inc. is aware of one incident involving one of its residential elevators, installed by an independent installer, that resulted in a serious spinal injury to a child. |
| Products › Name | Residential Elevators |
| Products › Number Of Units | About 31,000 |
| Recall I D | 9370 |
| Remedies › Name | Consumers should keep unsupervised young children away from the recalled residential elevators and contact Residential Elevators, Inc. for instructions on how to measure for space guards to correct any hazardous gap. Space guards will be provided free of charge and assistance with space guard installation will be provided upon request. |
| Retailers › Name | Directly to consumers and by authorized dealers nationwide from 1986 through July 2022 for between $20,000 and $35,000 including installation. |
| Recall Date | 2022-08-11T00:00:00 |
| Description | This recall involves Residential Elevators, Inc. residential elevator models Easy Rider, Horizon Lift, Luxury Lift, Luxury Lift Hydraulic, Luxury Lift Traction and RE. The Residential Elevators brand name is printed on the light in the operating panel inside the elevator cab. The elevators are used in consumers' homes. |
| Recall Number | 22199 |
| Manufacturers › Name | Residential Elevators, Inc., of Tallahassee, Fla. |
| Remedy Options › Option | Repair |
| Consumer Contact | Residential Elevators, Inc. toll-free at 877-794-3032 from 8 a.m. to 5 p.m. ET Monday through Friday, email at doorgapsafety@residentialelevators.com or online at www.ResidentialElevators.com/recall or www.ResidentialElevators.com and click on "Recall Information" at the home page for more information. |
| Last Publish Date | 2022-08-11T00:00:00 |
| Manufacturer Countries › Country | United States |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Residential Elevators Recalls Home Elevators Due to Child Entrapment Hazard; Risk of Serious Injury or Death to Young...?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Resumen
- Empresa ResponsableResidential Elevators, Inc., of Tallahassee, Fla.
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