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RELiON InSight 48V Lithium-ion batteries used in various vehicles

Name: RELiON InSight 48V Lithium-ion batteries used in various vehicles
Brand: RELiON
SKU: AU-a03d3881-df53-4ad9-90d2-a08318e5504b
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publicado: 8 de junio de 2023ID de Retiro: a03d3881-df53-4ad9-90d2-a08318e5504bCategoría: Productos de ConsumoPaís: Australia

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Motivo del Retiro / Peligro

A manufacturing fault in the battery could cause a short circuit.

Descripción del Producto e Identificación

Reason / Defects: A manufacturing fault in the battery could cause a short circuit. Hazards: There is a risk of fire that could cause harm to operators of the vehicle or property damage if a short circuit occurs. What to do: Consumers should stop using the batteries immediately and check the serial number on the side of the battery. If the battery is affected, contact the place of purchase to arrange to exchange the battery for a replacement. For more information contact Navico on rjbatt@rjbatt.com.au or by phone on 1300 769 282.

Productos Afectados

48V lithium-ion batteries used in golf carts, automated guided vehicles, outdoor utility terrain vehicles and other applications Affected serial numbers are: • RB48300020210314057 - RB48300020210314729 • RB48300020210330001 - RB48300020210330715 • RB48300020210507012 - RB48300020221016550

Additional Source Details

Field	Value
Guid › #text	a03d3881-df53-4ad9-90d2-a08318e5504b
Guid › @ is Perma Link	false
Link	https://www.productsafety.gov.au/search-consumer-product-recalls/relion-insight-48v-lithium-ion-batteries-used-in-various-vehicles
Pub Date	Thu, 08 Jun 2023 00:00:00 +0000
Extracted image	https://www.productsafety.gov.au/system/files/styles/large/private/RELiON%20InSight%2048V%20Lithium-ion%20battery.jpg?itok=JUOxhvMG

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought RELiON InSight 48V Lithium-ion batteries used in various vehicles?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

Nivel de Riesgo["Hazardous materials","Quadbikes and all-terrain vehicles (ATVs)","Lithium-ion batteries"]
DistributionAustralia

Recall Hazard Severity

Caution (Class III)

Alerta Oficial de la Agencia

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🚨 SAFETY ALERT: RELiON InSight 48V Lithium-ion batteries used in various vehicles

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https://therecallfile.com/es/recalls/relion-insight-48v-lithium-ion-batteries-used-in-various-vehicles/AU-a03d3881-df53-4ad9-90d2-a08318e5504b

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