CPSCGeneral Alert

REI Recalls Co-op Cycles REV Children's Bicycles with Training Wheels Due to Fall and Injury Hazards

Publicado: 27 de junio de 2024ID de Retiro: 24283Categoría: Productos de ConsumoPaís: Estados Unidos
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Motivo del Retiro / Peligro

The training wheel assembly knob can loosen and detach from the bicycle, posing fall and injury hazards to the riders.

Descripción del Producto e Identificación

This recall involves REI Co-op Cycles REV 12-, 16-, or 20-inch kid's bicycles (all model years 2022-2024). Serial numbers included in the recall begin with "ET22," "ET23," "01VX" or "07VX." The serial number is printed underneath the bike frame on the bottom bracket or down tube. Brand Model SKU/Article # Color Co-op Cycles REV 12 Kids Bike 190741 BONDI (green) Co-op Cycles REV 12 Kids Bike 190741 PENCIL (yellow) Co-op Cycles REV 16 Kids Bike 190742 SURFS UP (blue) Co-op Cycles REV 16 Kids Bike 190742 CATCH UP (red) Co-op Cycles REV 16 Kids Bike 190743 FOUR LEAF (green) Co-op Cycles REV 20 Kids Bike 190743 PLUM BURST (purple)

Productos Afectados

Co-op Cycles REV 12-, 16-, or 20-inch Kid's Bicycles with training wheels (all model years 2022-2024)

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2024/REI-Recalls-Co-op-Cycles-REV-Childrens-Bicycles-with-Training-Wheels-Due-to-Fall-and-Injury-Hazards
TitleREI Recalls Co-op Cycles REV Children's Bicycles with Training Wheels Due to Fall and Injury Hazards
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/REV-12-bike.png
Images › 1 › CaptionRecalled Co-op Cycles REV 12 Kids Bike (color: Pencil)
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/REV-16-bike.png
Images › 2 › CaptionRecalled Co-op Cycles REV 16 Kids Bike with training wheels (color: Catch Up)
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/REV-20-bike.png
Images › 3 › CaptionRecalled Co-op Cycles REV 20 Kids Bike with training wheels (color: Plum Burst)
Hazards › NameThe training wheel assembly knob can loosen and detach from the bicycle, posing fall and injury hazards to the riders.
Injuries › NameThe firm has received four reports of the training wheels falling off. Injuries included reports of scrapes, bruising, and one involving broken arms.
Products › NameCo-op Cycles REV 12-, 16-, or 20-inch Kid's Bicycles with training wheels (all model years 2022-2024)
Products › Number Of UnitsAbout 75,860
Recall I D9987
Remedies › NameIf training wheels are being used, consumers should immediately stop using the recalled bicycle, and contact their local REI store to schedule a free repair that includes replacement training wheel attachments. If it is not possible to visit an REI store, contact REI for a free repair kit to be shipped. If the bicycle is being ridden without training wheels, customers can continue using the bicycle.
Retailers › NameREI stores nationwide and online at REI.com from March 2022 through May 2024 for between $200 and $300.
Recall Date2024-06-27T00:00:00
DescriptionThis recall involves REI Co-op Cycles REV 12-, 16-, or 20-inch kid's bicycles (all model years 2022-2024). Serial numbers included in the recall begin with "ET22," "ET23," "01VX" or "07VX." The serial number is printed underneath the bike frame on the bottom bracket or down tube. Brand Model SKU/Article # Color Co-op Cycles REV 12 Kids Bike 190741 BONDI (green) Co-op Cycles REV 12 Kids Bike 190741 PENCIL (yellow) Co-op Cycles REV 16 Kids Bike 190742 SURFS UP (blue) Co-op Cycles REV 16 Kids Bike 190742 CATCH UP (red) Co-op Cycles REV 16 Kids Bike 190743 FOUR LEAF (green) Co-op Cycles REV 20 Kids Bike 190743 PLUM BURST (purple)
Recall Number24283
Manufacturers › NameRECREATIONAL EQUIPMENT INC. (REI), of Sumner, Washington
Remedy Options › OptionRepair
Consumer ContactREI at 800-426-4840 from 6 a.m. to 8 p.m. PT Monday through Friday or from 8 a.m. to 5 p.m. PT on Saturday or Sunday, email or chat at rei.com/help, or online at https://www.rei.com/help?a=REI-Co-op-Cycles-REV-Bikes---id--He33EfUtSkKpMKyK7ZX27A or https://www.rei.com/help/product-safety-and-recalls.html and click on "Co-op Cycles REV 12-, 16-, or 20-inch Kid's Bicycles with Training Wheels Recall" for more information.
Last Publish Date2024-06-27T00:00:00
Manufacturer Countries › 1 › CountryChina
Manufacturer Countries › 2 › CountryCambodia

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought REI Recalls Co-op Cycles REV Children's Bicycles with Training Wheels Due to Fall and Injury Hazards?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

  • Empresa ResponsableRECREATIONAL EQUIPMENT INC. (REI), of Sumner, Washington
Recall Hazard Severity
Caution (Class III)
Alerta Oficial de la Agencia

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