Recall of one lot of pms-Hydromorphone due to packaging error that could potentially lead to overdose
CanadaRecall of one lot of pms-Hydromorphone due to packaging error that could potentially lead to overdose
Recalling Firm: Communications and Public Affairs Branch
Motivo del Retiro / Peligro
TranslatedAdverse reaction - Dosage - Labelling - Packaging - Product safety - Product withdrawal
Descripción del Producto e Identificación
TranslatedCheck your bottle of pms-Hydromorphone to ensure you have the correct tablets. The 2 mg hydromorphone tablets are round and orange with a "2" on one side of the tablet and "pms" on the other side. The 8 mg hydromorphone tablets are round and white with an "8" on one side of the tablet and "pms" on the other side.Stop using product from the affected lot and contact your pharmacy immediately for a replacement product.If you have accidentally taken the 8 mg hydromorphone tablet instead of the 2 mg hydromorphone tablet and you have any health concerns, or are unsure whether you have taken too much hydromorphone, contact your healthcare professional, hospital emergency department or regional poison control centre immediately, even if there are no symptoms. If naloxone is available, be prepared to administer it.If you have any questions about the recall, contact Pharmascience Inc. at medinfo@pharmascience.com or 1-888-550-6060.Report any health product adverse events or complaints to Health Canada.
Productos Afectados
Translatedpms-Hydromorphone, 2 mg tablets (DIN 00885436) marketed by Pharmascience Inc. Sold to pharmacies in bottles of 100 tablets for dispensing to consumers.
Additional Source Details
| Field | Value |
|---|---|
| N I D | 64485 |
| U R L | https://recalls-rappels.canada.ca/en/alert-recall/recall-one-lot-pms-hydromorphone-due-packaging-error-could-potentially-lead-overdose |
| Issue | Adverse reaction - Dosage - Labelling - Packaging - Product safety - Product withdrawal |
| Title | Recall of one lot of pms-Hydromorphone due to packaging error that could potentially lead to overdose |
| Product | pms-Hydromorphone, 2 mg tablets (DIN 00885436) marketed by Pharmascience Inc. Sold to pharmacies in bottles of 100 tablets for dispensing to consumers. |
| Archived | 0 |
| Category | Drugs |
| Last updated | 2022-08-20 |
| Organization | Communications and Public Affairs Branch |
| What you should do | Check your bottle of pms-Hydromorphone to ensure you have the correct tablets. The 2 mg hydromorphone tablets are round and orange with a "2" on one side of the tablet and "pms" on the other side. The 8 mg hydromorphone tablets are round and white with an "8" on one side of the tablet and "pms" on the other side.Stop using product from the affected lot and contact your pharmacy immediately for a replacement product.If you have accidentally taken the 8 mg hydromorphone tablet instead of the 2 mg hydromorphone tablet and you have any health concerns, or are unsure whether you have taken too much hydromorphone, contact your healthcare professional, hospital emergency department or regional poison control centre immediately, even if there are no symptoms. If naloxone is available, be prepared to administer it.If you have any questions about the recall, contact Pharmascience Inc. at medinfo@pharmascience.com or 1-888-550-6060.Report any health product adverse events or complaints to Health Canada. |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Health Canada).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Recall of one lot of pms-Hydromorphone due to packaging error that could potentially lead to overdose?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Health Canada). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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