Rad Power Bikes Recalls RadWagon 4 Electric Cargo Bikes Due to Fall and Crash Hazards (Recall Alert)
USRad Power Bikes Recalls RadWagon 4 Electric Cargo Bikes Due to Fall and Crash Hazards (Recall Alert)
Motivo del Retiro / Peligro
TranslatedThe rim strip on the tires can be misaligned, causing the tube to pop and damage the tire. Additionally, the tires with a ribbed sidewall can unexpectedly go flat, risking serious injuries from loss of control and/or crash.
Descripción del Producto e Identificación
TranslatedThis recall involves Rad Power Bikes's RadWagon 4 Electric Cargo Bikes (ebikes) which were sold in black, white and orange colors. The name "RADWAGON" is printed on the side of the upper downtube of the ebike frame and "RAD POWER BIKES" is printed on the lower downtube of the frame. The ebike has two tires (front and rear). This recall also includes spare RadWagon 4 tires sold separately under the product name Rad Power Bikes by VEE Tire Co. that measure 22 inches by 3 inches.
Productos Afectados
TranslatedRadWagon 4 Electric Cargo Bikes
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2023/Rad-Power-Bikes-Recalls-RadWagon-4-Electric-Cargo-Bikes-Due-to-Fall-and-Crash-Hazards-Recall-Alert |
| Title | Rad Power Bikes Recalls RadWagon 4 Electric Cargo Bikes Due to Fall and Crash Hazards (Recall Alert) |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/23-709-Picture1.png |
| Images › 1 › Caption | Recalled RadWagon 4 Electric Cargo Bike (Orange) |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/23-709-Picture2.jpg |
| Images › 2 › Caption | Recalled RadWagon 4 Electric Cargo Bike (Black) |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/23-709-Picture3.jpg |
| Images › 3 › Caption | Recalled RadWagon 4 Electric Cargo Bike (White) |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/23-709-Picture4.png |
| Images › 4 › Caption | If the rim strip is misaligned, as indicated by the Red Triangle, your RadWagon 4 is affected by this recall |
| Images › 5 › U R L | https://www.cpsc.gov/s3fs-public/23-709-Picture5.jpg |
| Images › 5 › Caption | If your tire is identified with a ribbed sidewall, as indicated by the Red Triangle, your RadWagon 4 is affected by this recall |
| Hazards › Name | The rim strip on the tires can be misaligned, causing the tube to pop and damage the tire. Additionally, the tires with a ribbed sidewall can unexpectedly go flat, risking serious injuries from loss of control and/or crash. |
| Injuries › Name | The firm has received 137 reports of tires blowing out, deflating and separating from the sidewalls. There were eight injuries including five reports of road rash, cuts and/or bruises and one report of a broken wrist and one report of a broken arm. |
| Products › Name | RadWagon 4 Electric Cargo Bikes |
| Products › Number Of Units | About 29,300 |
| Recall I D | 9448 |
| Remedies › Name | Consumers should immediately stop using the recalled E-Bikes and contact Rad Power Bikes to schedule a free repair to replace both tires and rim strips. Rad Power Bikes is contacting all known purchasers directly. |
| Importers › Name | Rad Power Bikes Inc., of Seattle, Washington |
| Retailers › Name | Rad Power Bikes stores nationwide and online at www.radpowerbike.com from September 2020 through August 2022 for about $2,000 (RadWagon 4 ebike) and for about $40 (tire) sold separately. |
| Recall Date | 2022-11-03T00:00:00 |
| Description | This recall involves Rad Power Bikes's RadWagon 4 Electric Cargo Bikes (ebikes) which were sold in black, white and orange colors. The name "RADWAGON" is printed on the side of the upper downtube of the ebike frame and "RAD POWER BIKES" is printed on the lower downtube of the frame. The ebike has two tires (front and rear). This recall also includes spare RadWagon 4 tires sold separately under the product name Rad Power Bikes by VEE Tire Co. that measure 22 inches by 3 inches. |
| Recall Number | 23709 |
| Remedy Options › Option | Repair |
| Consumer Contact | Rad Power Bikes toll-free at 844-406-2703 from 7 a.m. to 6 p.m. PT Monday through Sunday, email at RadFix@radpowerbikes.com or online www.radpowerbikes.com/pages/recall-radwagon4-tires. or go to https://www.radpowerbikes.com/ and click on "Recalls" at the top of the page for more information. |
| Last Publish Date | 2022-11-03T00:00:00 |
| Manufacturer Countries › Country | Thailand |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Rad Power Bikes Recalls RadWagon 4 Electric Cargo Bikes Due to Fall and Crash Hazards (Recall Alert)?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Rad Power Bikes Recalls RadWagon 4 Electric Cargo Bikes Due to Fall and Crash Hazards (Recall Alert) Check if your household is affected: https://therecallfile.com/es/recalls/rad-power-bikes-recalls-radwagon-4-electric-cargo-bikes-due-to-fall-an/CPSC-23709
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