Quality Bicycle Products Recalls Salsa Cycles Cutthroat Bicycles Due To Injury Hazard
USQuality Bicycle Products Recalls Salsa Cycles Cutthroat Bicycles Due To Injury Hazard
Motivo del Retiro / Peligro
TranslatedThe bicycle's fork legs can crack or break, posing a fall hazard to the rider.
Descripción del Producto e Identificación
TranslatedThis recall involves 2020 Salsa Cutthroat series bicycles, including: Salsa Cutthroat with model names GRX 810 Di2, GRX 810 1x, GRX 600, Apex 1, framesets, and Carbon Deluxe V2 aftermarket forks. The model name is printed on the frame of the bicycles. The bicycles are sold in a variety of different colors and sizes. This recall involves only Cutthroat bicycles, framesets and forks in which the fork serial number contains the letter G. A Cutthroat fork serial number is visible when the fork is removed from the frame. Recalled 2020 Salsa Cutthroat Model Names Salsa Cutthroat GRX 810 Di2 Salsa Cutthroat GRX 810 1x Salsa Cutthroat GRX 600 Salsa Cutthroat Apex 1 Salsa Cutthroat framesets Salsa Cutthroat Carbon Deluxe V2 aftermarket fork (Matte and Gloss)
Productos Afectados
TranslatedSalsa Cutthroat Bicycles and Forks
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2021/Quality-Bicycle-Products-Recalls-Salsa-Cycles-Cutthroat-Bicycles-Due-To-Injury-Hazard |
| Title | Quality Bicycle Products Recalls Salsa Cycles Cutthroat Bicycles Due To Injury Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/1-125917PM.png |
| Images › 1 › Caption | Recalled Salsa Cutthroat GRX series bicycle, GRX 600 |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/2-125931PM.png |
| Images › 2 › Caption | Recalled Salsa Cutthroat frameset |
| Hazards › Name | The bicycle's fork legs can crack or break, posing a fall hazard to the rider. |
| Injuries › Name | Salsa Cycles has received seven reports of cracked forks. No injuries have been reported. |
| Products › Name | Salsa Cutthroat Bicycles and Forks |
| Products › Number Of Units | About 600 (In addition, about 100 were sold in Canada) |
| Recall I D | 8937 |
| Remedies › Name | Consumers should immediately stop using the recalled bicycles, contact Salsa Cycles, and bring the recalled Salsa Cutthroat bicycles, framesets, and aftermarket forks to a Salsa authorized retailer for inspection and free installation of a replacement fork. |
| Importers › Name | Quality Bicycle Products, of Bloomington, Minn. |
| Retailers › Name | Salsa authorized bicycle dealerships nationwide from September 2019 through September 2020 for between $2,700 and $5,800. |
| Recall Date | 2020-11-10T00:00:00 |
| Description | This recall involves 2020 Salsa Cutthroat series bicycles, including: Salsa Cutthroat with model names GRX 810 Di2, GRX 810 1x, GRX 600, Apex 1, framesets, and Carbon Deluxe V2 aftermarket forks. The model name is printed on the frame of the bicycles. The bicycles are sold in a variety of different colors and sizes. This recall involves only Cutthroat bicycles, framesets and forks in which the fork serial number contains the letter G. A Cutthroat fork serial number is visible when the fork is removed from the frame. Recalled 2020 Salsa Cutthroat Model Names Salsa Cutthroat GRX 810 Di2 Salsa Cutthroat GRX 810 1x Salsa Cutthroat GRX 600 Salsa Cutthroat Apex 1 Salsa Cutthroat framesets Salsa Cutthroat Carbon Deluxe V2 aftermarket fork (Matte and Gloss) |
| Recall Number | 21025 |
| Remedy Options › Option | Replace |
| Inconjunctions › U R L | https://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2020/74273r-eng.php |
| Consumer Contact | Salsa Cycles toll-free at 877-774-6208 from 9 a.m. to 6 p.m. CT, Monday through Friday or visit www.salsacycles.com click on “Safety and Support” then “Recall” for more information. |
| Last Publish Date | 2020-11-10T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Quality Bicycle Products Recalls Salsa Cycles Cutthroat Bicycles Due To Injury Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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