QBP Recalls WeThePeople BMX Bicycles and Cranksets Due to Fall Hazard
USQBP Recalls WeThePeople BMX Bicycles and Cranksets Due to Fall Hazard
Motivo del Retiro / Peligro
TranslatedThe left end of the bicycle crankset spindle can break, posing a fall hazard to the rider.
Descripción del Producto e Identificación
TranslatedThe recall involves WeThePeople Envy BMX bicycles and aftermarket ECLAT Aeon BMX cranksets. The Envy BMX bicycles have a 20.6 or 21 inch chromoly frame, painted dark gold. The bicycle bottom bracket has an "ENVY20.6" or "ENVY21" stamp. The ECLAT Aeon BMX cranksets are the gears at the front of the bicycle chain with pedals attached to the outer ends. The cranksets have a steel, two-piece construction. Printed on the left side of the spindle is ESS Eclat 22mm" and next to the pedal, on the crank arm is "Aeon." Printed on the inside of the crank arm is "Eclat Germany" followed by the crank arm length "170mm" or "175mm."
Productos Afectados
TranslatedWeThePeople Envy BMX bicycles and Eclat Aeon cranksets
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2016/QBP-Recalls-WeThePeople-BMX-Bicycles-and-Cranksets |
| Title | QBP Recalls WeThePeople BMX Bicycles and Cranksets Due to Fall Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2016.16023.QBPbicycle.jpg |
| Images › 1 › Caption | WeThePeople Envy BMX bicycle |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2016.16023.WeThePeoplecrankset.jpg |
| Images › 2 › Caption | WeThePeople Envy BMX Bicycle with ECLAT Aeon BMX crankset |
| Hazards › Name | The left end of the bicycle crankset spindle can break, posing a fall hazard to the rider. |
| Injuries › Name | WeThePeople has received five reports of the crankset spindles breaking. No injuries have been reported. |
| Products › Name | WeThePeople Envy BMX bicycles and Eclat Aeon cranksets |
| Products › Type | Bicycles and Bicycle Accessories |
| Products › Category I D | 68242 |
| Products › Number Of Units | About 70 bicycles and about 170 cranksets (in addition, about 40 bicycles and about 40 cranksets were sold in Canada) |
| Recall I D | 6558 |
| Remedies › Name | Consumers should immediately stop riding the recalled bicycles and cranksets and return to the store where purchased for a free inspection and free replacement spindle. |
| Importers › Name | WeThePeople, of Cologne, Germany |
| Retailers › Name | BMX bicycle/product dealers, WeThePeople distributors and specialty bicycle retailers nationwide and online at www.QBP.com and other BMX bicycle/product websites from September 2014 through July 2015. The Envy bicycles sold for about $1,100 and the aftermarket cranksets sold for about $180. |
| Recall Date | 2015-10-29T00:00:00 |
| Description | The recall involves WeThePeople Envy BMX bicycles and aftermarket ECLAT Aeon BMX cranksets. The Envy BMX bicycles have a 20.6 or 21 inch chromoly frame, painted dark gold. The bicycle bottom bracket has an "ENVY20.6" or "ENVY21" stamp. The ECLAT Aeon BMX cranksets are the gears at the front of the bicycle chain with pedals attached to the outer ends. The cranksets have a steel, two-piece construction. Printed on the left side of the spindle is ESS Eclat 22mm" and next to the pedal, on the crank arm is "Aeon." Printed on the inside of the crank arm is "Eclat Germany" followed by the crank arm length "170mm" or "175mm." |
| Distributors › Name | Quality Bicycle Products, Inc. (QBP), of Bloomington, Minn. |
| Recall Number | 16023 |
| Remedy Options › Option | Replace |
| Inconjunctions › U R L | http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2015/55086r-eng.php |
| Consumer Contact | QBP toll-free at 844-610-7484 from 8 a.m. to 6 p.m. CT Monday through Friday or online at www.qbpbmx.com and click on the Recall Information tab for more information. |
| Last Publish Date | 2015-10-29T00:00:00 |
| Manufacturer Countries › Country | Taiwan |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought QBP Recalls WeThePeople BMX Bicycles and Cranksets Due to Fall Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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