CPSCGeneral Alert

Preway and Arkla Furnaces Correction

Publicado: 17 de febrero de 1988ID de Retiro: 88006Categoría: Productos de ConsumoPaís: Estados Unidos
US
Safety AlertCPSCUSUS

Preway and Arkla Furnaces Correction

Recalling Firm: Arkla Industries, Preway Industries, Heat Controller, Trane, General Electric, Arco Comfort Products, Climate Control Products

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Motivo del Retiro / Peligro

Carbon Monoxide (CO)

Descripción del Producto e Identificación

Preway and Arkla Furnaces Correction NEWS from CPSC U.S. Consumer Product Safety Commission Office of Information and Public Affairs Washington, DC 20207 FOR IMMEDIATE RELEASE February 17, 1988 Release # 88-006 Plan for High Efficiency Furnaces WASHINGTON, DC -- In cooperation with the U.S. Consumer Product Safety Commission, Arkla, Inc., of Shreveport, Louisiana, and Preway Industries of Evansville, Indiana, today announced they would implement a corrective action program for 60,000 high efficiency gas furnaces manufactured by Arkla and Preway and sold nationwide. The Corrective action program was developed by the two manufacturers in response to 387 complaints from owners that their furnaces have experienced internal corrosion. Such corrosion could allow dangerous carbon monoxide to pass into the living areas of the home. Among the complaints of internal corrosion, are eight complaints of nausea. Carbon monoxide is an odorless, but toxic gas which, in large amounts, can cause illness or death. Signs of carbon monoxide poisoning are flu-like symptoms -- headache, nausea, stomach upset and drowsiness. Over a period of time, the corrosion may cause the metal in some of the furnace components to deteriorate, and can progress to the point where holes can be created through which carbon monoxide could be released into the home. Subsequent testing has shown affected furnaces to be susceptible to corrosion when exposed to chlorine- or fluorine- containing compounds -- including salt for melting ice, paint stripper, fabric or water softener, bleach and adhesives -- found in some homes. Homeowners should not store or use such products near these furnaces. As part of the corrective action program, Preway and Arkla will inspect the furnaces at no charge. Based on the inspections, they will retrofit furnaces with an upgrade kit at no charge, or if the corrosion is very severe, will replace furnaces on a pro rata basis. Furnaces covered under this plan were manufactured by Arkla and Preway and were sold by the companies listed at the bottom of the page. Arkla and Preway are also continuing an earlier corrective program which includes the replacement of the external vents of furnaces covered by the plan due to corrosion. There have been 2,036 complaints of corrosion and seven allegations of carbon monoxide-related symptoms attributed to corrosion of the external vents of these furnaces. Consumers seeking additional information or clarification are encouraged to call Preway toll-free at 800-237-5207. To determine if your product is affected by this announcement, consumers can call the CPSC toll-free hotline number at 8OO-638-CPSC. A teletypewriter number for the hearing impaired is (301) 595-7054.

Productos Afectados

Arcoaire high efficiency gas furnaces; Arkla high efficiency gas furnaces; Century Reclaimer I high efficiency gas furnaces; Comfort-Aire Reclaimer I high efficiency gas furnaces; Elite high efficiency gas furnaces; Preway high efficiency gas furnaces; Recuperative I high efficiency gas furnaces; Trane CAC Comfortmaker high efficiency gas furnaces

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/1988/Plan-for-High-Efficiency-Furnaces
TitlePreway and Arkla Furnaces Correction
Hazards › NameCarbon Monoxide (CO)
Products › 1 › NameArcoaire high efficiency gas furnaces
Products › 2 › NameArkla high efficiency gas furnaces
Products › 2 › TypeFurnaces
Products › 2 › Category I D1960
Products › 3 › NameCentury Reclaimer I high efficiency gas furnaces
Products › 4 › NameComfort-Aire Reclaimer I high efficiency gas furnaces
Products › 5 › NameElite high efficiency gas furnaces
Products › 6 › NamePreway high efficiency gas furnaces
Products › 7 › NameRecuperative I high efficiency gas furnaces
Products › 8 › NameTrane CAC Comfortmaker high efficiency gas furnaces
Recall I D4729
Recall Date1988-02-17T00:00:00
DescriptionPreway and Arkla Furnaces Correction NEWS from CPSC U.S. Consumer Product Safety Commission Office of Information and Public Affairs Washington, DC 20207 FOR IMMEDIATE RELEASE February 17, 1988 Release # 88-006 Plan for High Efficiency Furnaces WASHINGTON, DC -- In cooperation with the U.S. Consumer Product Safety Commission, Arkla, Inc., of Shreveport, Louisiana, and Preway Industries of Evansville, Indiana, today announced they would implement a corrective action program for 60,000 high efficiency gas furnaces manufactured by Arkla and Preway and sold nationwide. The Corrective action program was developed by the two manufacturers in response to 387 complaints from owners that their furnaces have experienced internal corrosion. Such corrosion could allow dangerous carbon monoxide to pass into the living areas of the home. Among the complaints of internal corrosion, are eight complaints of nausea. Carbon monoxide is an odorless, but toxic gas which, in large amounts, can cause illness or death. Signs of carbon monoxide poisoning are flu-like symptoms -- headache, nausea, stomach upset and drowsiness. Over a period of time, the corrosion may cause the metal in some of the furnace components to deteriorate, and can progress to the point where holes can be created through which carbon monoxide could be released into the home. Subsequent testing has shown affected furnaces to be susceptible to corrosion when exposed to chlorine- or fluorine- containing compounds -- including salt for melting ice, paint stripper, fabric or water softener, bleach and adhesives -- found in some homes. Homeowners should not store or use such products near these furnaces. As part of the corrective action program, Preway and Arkla will inspect the furnaces at no charge. Based on the inspections, they will retrofit furnaces with an upgrade kit at no charge, or if the corrosion is very severe, will replace furnaces on a pro rata basis. Furnaces covered under this plan were manufactured by Arkla and Preway and were sold by the companies listed at the bottom of the page. Arkla and Preway are also continuing an earlier corrective program which includes the replacement of the external vents of furnaces covered by the plan due to corrosion. There have been 2,036 complaints of corrosion and seven allegations of carbon monoxide-related symptoms attributed to corrosion of the external vents of these furnaces. Consumers seeking additional information or clarification are encouraged to call Preway toll-free at 800-237-5207. To determine if your product is affected by this announcement, consumers can call the CPSC toll-free hotline number at 8OO-638-CPSC. A teletypewriter number for the hearing impaired is (301) 595-7054.
Recall Number88006
Manufacturers › 1 › NameArkla Industries
Manufacturers › 2 › NamePreway Industries
Manufacturers › 3 › NameHeat Controller
Manufacturers › 4 › NameTrane
Manufacturers › 5 › NameGeneral Electric
Manufacturers › 6 › NameArco Comfort Products
Manufacturers › 7 › NameClimate Control Products
Last Publish Date2015-01-05T00:00:00

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Preway and Arkla Furnaces Correction?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

  • Empresa ResponsableArkla Industries, Preway Industries, Heat Controller, Trane, General Electric, Arco Comfort Products, Climate Control Products
Recall Hazard Severity
Caution (Class III)
Alerta Oficial de la Agencia

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