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Portable Electric Steam Cleaner

Name: Portable Electric Steam Cleaner
Brand: Portable
SKU: AU-d7b31ba5-cece-4a49-a187-b918878a6079
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publicado: 31 de marzo de 2026ID de Retiro: d7b31ba5-cece-4a49-a187-b918878a6079Categoría: Productos de ConsumoPaís: Australia

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Traducir AvisoTranslate notice text, hazard warnings, and descriptions into any supported language.

Motivo del Retiro / Peligro

The product’s power adapter does not comply with Australian electrical safety standards.

Descripción del Producto e Identificación

Reason / Defects: The product’s power adapter does not comply with Australian electrical safety standards. Hazards: Risk of death, serious injury and burns from electric shock or fire, including property damage. What to do: Stop using the steam cleaner immediately and keep out of reach of children. Digitel International Pty Ltd will contact affected consumers via email to provide a full refund. Contact Digitel International Pty Ltd via email for more information or if you have not received an email from Big W Marketplace. Dispose of the steam cleaner according to local regulations. Contact DIgitel International Pty Ltd Call: 02 9748 0600 Email: admin@ozstock.com.au Visit: https://www.ozstock.com.au/help.html Please note that Digitel International - OzStock.com will manage all customer outreach and notifications related to this recall.

Productos Afectados

Portable electric high pressure steam cleaner SKU: 28/1053/UVGCOURTCA

Additional Source Details

Field	Value
Guid › #text	d7b31ba5-cece-4a49-a187-b918878a6079
Guid › @ is Perma Link	false
Link	https://www.productsafety.gov.au/search-consumer-product-recalls/portable-electric-steam-cleaner
Pub Date	Tue, 31 Mar 2026 00:00:00 +0000
Extracted image	https://www.productsafety.gov.au/system/files/styles/large/private/portable%20electric%20steam%20cleaner.jpg?itok=s3zMtL6d

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Portable Electric Steam Cleaner?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

Nivel de RiesgoHome electrical appliances
DistributionAustralia

Recall Hazard Severity

Caution (Class III)

Alerta Oficial de la Agencia

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