Polaris Recalls Recreational Off-Road Vehicles Due to Crash Hazard (Recall Alert)
USPolaris Recalls Recreational Off-Road Vehicles Due to Crash Hazard (Recall Alert)
Motivo del Retiro / Peligro
TranslatedThe steering wheel can separate and result in a loss of control, posing a crash hazard.
Descripción del Producto e Identificación
TranslatedThis recall involves certain VINs of the following Polaris recreational off-road vehicles: model year 2021 RZR TURBO S Velocity, RZR TURBO S 4 Velocity, RZR XP Turbo and RZR XP 4 Turbo; model year 2020-2022 RZR XP 1000 and model year 2021-2022 RZR XP 4 1000. This recall also involves certain VINs of the following Polaris recreational off-road vehicles: model year 2021-2022 GENERAL 1000 and GENERAL XP 1000; model year 2022 GENERAL 4 1000 and model year 2020-2022 GENERAL XP 4 1000. The RZR models were sold in black, blue, copper, gray, navy, orange, sands metallic, red, tan and white. The GENERAL models were sold in black, blue, burgundy, graphite, gray, titanium, tan and white. The vehicles are made in two or four seat configurations. POLARIS is stamped on the front grille of all the vehicles. POLARIS and RZR or POLARIS and GENERAL are printed on the sides of the respective vehicles. The model name is also printed on the side of the chassis for all model years. The vehicle identification number is located on the vehicle's frame in the left rear wheel well. The following model years and model names are included in the recall: Model Year(s) Model Name 2021 RZR TURBO S Velocity 2021 RZR TURBO S 4 Velocity 2020; 2021; 2022 RZR XP 1000 2021; 2022 RZR XP 4 1000 2021 RZR XP Turbo 2021 RZR XP 4 Turbo 2021; 2022 GENERAL 1000 2022 GENERAL 4 1000 2021; 2022 GENERAL XP 1000 2020; 2021; 2022 GENERAL XP 4 1000
Productos Afectados
TranslatedPolaris RZR and GENERAL Recreational Off-Road Vehicles
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2022/Polaris-Recalls-Recreational-Off-Road-Vehicles-Due-to-Crash-Hazard-Recall-Alert |
| Title | Polaris Recalls Recreational Off-Road Vehicles Due to Crash Hazard (Recall Alert) |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/pic1-1_0.png |
| Images › 1 › Caption | Recalled Polaris RZR recreational off-road vehicle |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/pic2-2_0.png |
| Images › 2 › Caption | Recalled Polaris GENERAL recreational off-road vehicle |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/pic3-3_0.png |
| Images › 3 › Caption | Recalled Polaris RZR Recreational Off-Road Vehicle VIN Location |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/pic4-4_0.png |
| Images › 4 › Caption | Recalled Polaris GENERAL Recreational Off-Road Vehicle VIN Location |
| Hazards › Name | The steering wheel can separate and result in a loss of control, posing a crash hazard. |
| Injuries › Name | Polaris has received 33 reports of broken or cracked steering wheel spokes, including five reports of rollovers and two reports of injuries |
| Products › Name | Polaris RZR and GENERAL Recreational Off-Road Vehicles |
| Products › Number Of Units | About 8,800 (in addition, about 940 were sold in Canada) |
| Recall I D | 9197 |
| Remedies › Name | Consumers should immediately stop using the recalled vehicles and contact a Polaris dealer to schedule a free repair, including the installation of a new steering wheel. Polaris has notified consumers to stop riding the vehicle. Polaris will be contacting all registered owners directly to provide more details about the repair. |
| Importers › Name | Polaris Industries Inc., of Medina, Minn. |
| Retailers › Name | Polaris dealers nationwide from July 2021 through October 2021 for between $18,600 and $28,900. |
| Recall Date | 2021-12-23T00:00:00 |
| Description | This recall involves certain VINs of the following Polaris recreational off-road vehicles: model year 2021 RZR TURBO S Velocity, RZR TURBO S 4 Velocity, RZR XP Turbo and RZR XP 4 Turbo; model year 2020-2022 RZR XP 1000 and model year 2021-2022 RZR XP 4 1000. This recall also involves certain VINs of the following Polaris recreational off-road vehicles: model year 2021-2022 GENERAL 1000 and GENERAL XP 1000; model year 2022 GENERAL 4 1000 and model year 2020-2022 GENERAL XP 4 1000. The RZR models were sold in black, blue, copper, gray, navy, orange, sands metallic, red, tan and white. The GENERAL models were sold in black, blue, burgundy, graphite, gray, titanium, tan and white. The vehicles are made in two or four seat configurations. POLARIS is stamped on the front grille of all the vehicles. POLARIS and RZR or POLARIS and GENERAL are printed on the sides of the respective vehicles. The model name is also printed on the side of the chassis for all model years. The vehicle identification number is located on the vehicle's frame in the left rear wheel well. The following model years and model names are included in the recall: Model Year(s) Model Name 2021 RZR TURBO S Velocity 2021 RZR TURBO S 4 Velocity 2020; 2021; 2022 RZR XP 1000 2021; 2022 RZR XP 4 1000 2021 RZR XP Turbo 2021 RZR XP 4 Turbo 2021; 2022 GENERAL 1000 2022 GENERAL 4 1000 2021; 2022 GENERAL XP 1000 2020; 2021; 2022 GENERAL XP 4 1000 |
| Recall Number | 22714 |
| Remedy Options › Option | Repair |
| Consumer Contact | Polaris at 800-765-2747 from 7 a.m. to 7 p.m. CT, Monday through Friday or online at www.polaris.com and click on "Off Road Safety Recalls" or www.polaris.com/en-us/off-road-recalls/ to check your vehicle identification number "VIN" to see if your vehicle is included in any recalls. |
| Last Publish Date | 2021-12-23T00:00:00 |
| Manufacturer Countries › Country | Mexico |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Polaris Recalls Recreational Off-Road Vehicles Due to Crash Hazard (Recall Alert)?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Polaris Recalls Recreational Off-Road Vehicles Due to Crash Hazard (Recall Alert) Check if your household is affected: https://therecallfile.com/es/recalls/polaris-recalls-recreational-off-road-vehicles-due-to-crash-hazard-rec/CPSC-22714
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