Polaris Recalls General Recreational Off-Highway Vehicles Due to Crash Hazard
USPolaris Recalls General Recreational Off-Highway Vehicles Due to Crash Hazard
Recalling Firm: Polaris Industries Inc., of Medina, Minn.
Motivo del Retiro / Peligro
TranslatedThe steering wheel shaft can shift and detach while in use, resulting in a loss of control and crash hazard.
Descripción del Producto e Identificación
TranslatedThis recall involves model year 2016 and 2017 Polaris General 2- and 4-seat side-by-side recreational off-highway vehicles. The vehicles were sold in black, blue, camouflage, orange, red, silver and white and have a cargo box on the back. "Polaris" is printed on the front grill, "GENERAL" is printed on the rear panel and "1000" is printed on the front panel. The VIN is printed on the left rear vehicle frame below the cargo box.
Productos Afectados
TranslatedPolaris General side-by-side recreational off-highway vehicles (ROVs)
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2018/Polaris-Recalls-General-Recreational-OffHighway-Vehicles |
| Title | Polaris Recalls General Recreational Off-Highway Vehicles Due to Crash Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/504_1.jpeg |
| Images › 1 › Caption | 2016 Polaris General two-seat in orange |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/504_2.jpeg |
| Images › 2 › Caption | 2016 Polaris General two-seat in red |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/504_3.jpeg |
| Images › 3 › Caption | 2016 Polaris General two-seat in blue |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/504_4.jpeg |
| Images › 4 › Caption | 2017 Polaris General two-seat in black |
| Images › 5 › U R L | https://www.cpsc.gov/s3fs-public/504_5.jpeg |
| Images › 5 › Caption | 2017 Polaris General two-seat in white |
| Images › 6 › U R L | https://www.cpsc.gov/s3fs-public/504_6.png |
| Images › 6 › Caption | 2017 Polaris General two-seat in camouflage |
| Images › 7 › U R L | https://www.cpsc.gov/s3fs-public/504_7.jpeg |
| Images › 7 › Caption | 2017 Polaris General four-seat in silver |
| Hazards › Name | The steering wheel shaft can shift and detach while in use, resulting in a loss of control and crash hazard. |
| Injuries › Name | Polaris has received five reports of the steering shaft separating and one report of a broken hand injury. |
| Products › Name | Polaris General side-by-side recreational off-highway vehicles (ROVs) |
| Products › Number Of Units | About 19,000 |
| Recall I D | 8166 |
| Remedies › Name | Consumers should immediately stop using the recalled ROVs and contact Polaris to schedule a free repair. Polaris is contacting all known purchasers directly. |
| Retailers › Name | Polaris dealers nationwide from December 2015 through September 2015 for between $16,000 and $21,000. |
| Recall Date | 2017-10-30T00:00:00 |
| Description | This recall involves model year 2016 and 2017 Polaris General 2- and 4-seat side-by-side recreational off-highway vehicles. The vehicles were sold in black, blue, camouflage, orange, red, silver and white and have a cargo box on the back. "Polaris" is printed on the front grill, "GENERAL" is printed on the rear panel and "1000" is printed on the front panel. The VIN is printed on the left rear vehicle frame below the cargo box. |
| Recall Number | 18018 |
| Manufacturers › Name | Polaris Industries Inc., of Medina, Minn. |
| Remedy Options › Option | Repair |
| Consumer Contact | Polaris at 800-765-2747 from 7 a.m. to 7 p.m. CT Monday through Friday or online at www.polaris.com and click on “Off Road Safety Recalls” for more information. In addition, consumers can check vehicle identification numbers (VIN) on the “Product Safety Recalls” page to see if your vehicle is included in any recalls. |
| Last Publish Date | 2017-10-30T00:00:00 |
| Manufacturer Countries › 1 › Country | United States |
| Manufacturer Countries › 2 › Country | Mexico |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Polaris Recalls General Recreational Off-Highway Vehicles Due to Crash Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Resumen
- Empresa ResponsablePolaris Industries Inc., of Medina, Minn.
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