CPSCGeneral Alert

Polaris Industries Recalls Snowmobiles Due to Crash Hazard (Recall Alert)

Publicado: 17 de febrero de 2022ID de Retiro: 22729Categoría: Productos de ConsumoPaís: Estados Unidos
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Motivo del Retiro / Peligro

The throttle release switch (TRS) can fail to disengage when the throttle lever is released and if a stuck throttle condition occurs when the TRS fails to disengage, it can lead to loss of vehicle control, posing a crash hazard. Additionally, on certain Model Year 2022 MATRYX RMK snowmobiles, the throttle cable can be kinked during installation, which can lead to damage of the throttle cable during operation and impairment of the throttle function, posing a crash hazard.

Descripción del Producto e Identificación

This recall involves certain VINs of Model Year 2022 MATRYX RMK, INDY, SWITCHBACK, VOYAGEUR, and NORDIC PRO snowmobiles. The recalled snowmobiles were sold in the following color combinations: black/titanium, red/black, blue/white/red, black/gray/blue, gray/lime, red/black/white, navy/silver/white, white/black/plum, tan/black/orange, gray/black/lime, gray/black/red, orange, black and jade. Polaris and model name are printed on the chassis on both sides of the vehicles. The model year and VIN are stamped on the right side of the tunnel. Consumers can enter their VIN at www.polaris.com/en-us/off-road-recalls/to see if your vehicle is included in any recalls.

Productos Afectados

Model Year 2022 MATRYX RMK, INDY, SWITCHBACK, VOYAGEUR, and NORDIC PRO snowmobiles

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2022/Polaris-Industries-Recalls-Snowmobiles-Due-to-Crash-Hazard-Recall-Alert
TitlePolaris Industries Recalls Snowmobiles Due to Crash Hazard (Recall Alert)
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/1_70.png
Images › 1 › CaptionRecalled MATRYX RMK snowmobile
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/2_56.png
Images › 2 › CaptionRecalled MATRYX INDY snowmobile
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/3_39.png
Images › 3 › CaptionRecalled MATRYX SWITCHBACK snowmobile
Images › 4 › U R Lhttps://www.cpsc.gov/s3fs-public/4_31.png
Images › 4 › CaptionRecalled MATRYX VOYAGEUR snowmobile
Images › 5 › U R Lhttps://www.cpsc.gov/s3fs-public/5_20.png
Images › 5 › CaptionRecalled MATRYX NORDIC PRO snowmobile
Images › 6 › U R Lhttps://www.cpsc.gov/s3fs-public/6_0.png
Images › 6 › CaptionVehicle Identification Number (VIN) location in the right side of the tunnel
Hazards › NameThe throttle release switch (TRS) can fail to disengage when the throttle lever is released and if a stuck throttle condition occurs when the TRS fails to disengage, it can lead to loss of vehicle control, posing a crash hazard. Additionally, on certain Model Year 2022 MATRYX RMK snowmobiles, the throttle cable can be kinked during installation, which can lead to damage of the throttle cable during operation and impairment of the throttle function, posing a crash hazard.
Injuries › NamePolaris has received four reports of kinked throttle cables and three reports of a stuck throttle. No injuries have been reported.
Products › NameModel Year 2022 MATRYX RMK, INDY, SWITCHBACK, VOYAGEUR, and NORDIC PRO snowmobiles
Products › Number Of UnitsAbout 7,400 (In addition, about 3,647 were sold in Canada)
Recall I D9246
Remedies › NameConsumers should immediately stop using the recalled vehicles and contact a Polaris dealer to schedule a free inspection and if needed, an adjustment of the throttle control assembly and/or a repair to replace the throttle cable (MATRYX RMK only). Polaris has notified consumers to stop riding the snowmobiles. Polaris is contacting all registered owners directly to provide more details about the repair.
Retailers › NamePolaris dealers nationwide from December 2019 through January 2022 for between $13,300 to $19,700.
Recall Date2022-02-17T00:00:00
DescriptionThis recall involves certain VINs of Model Year 2022 MATRYX RMK, INDY, SWITCHBACK, VOYAGEUR, and NORDIC PRO snowmobiles. The recalled snowmobiles were sold in the following color combinations: black/titanium, red/black, blue/white/red, black/gray/blue, gray/lime, red/black/white, navy/silver/white, white/black/plum, tan/black/orange, gray/black/lime, gray/black/red, orange, black and jade. Polaris and model name are printed on the chassis on both sides of the vehicles. The model year and VIN are stamped on the right side of the tunnel. Consumers can enter their VIN at www.polaris.com/en-us/off-road-recalls/to see if your vehicle is included in any recalls.
Recall Number22729
Manufacturers › NamePolaris Industries Inc., of Medina, Minnesota
Remedy Options › OptionRepair
Inconjunctions › U R Lhttps://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/detail.aspx?rn=2022026
Consumer ContactPolaris at 800-765-2747 from 7 a.m. to 7 p.m. CT Monday through Friday or online at www.polaris.com and click on "Off Road Safety Recalls" at the bottom of the page, or www.polaris.com/en-us/off-road-recalls/ and enter your vehicle identification number "VIN" to see if your vehicle is included in any recalls.
Last Publish Date2022-02-17T00:00:00
Manufacturer Countries › CountryUnited States

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Polaris Industries Recalls Snowmobiles Due to Crash Hazard (Recall Alert)?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

  • Empresa ResponsablePolaris Industries Inc., of Medina, Minnesota
Recall Hazard Severity
Caution (Class III)
Alerta Oficial de la Agencia

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