Polaris Industries Recalls MATRYX, AXYS and Pro-Ride Snowmobiles Due to Fire Hazard (Recall Alert)
USPolaris Industries Recalls MATRYX, AXYS and Pro-Ride Snowmobiles Due to Fire Hazard (Recall Alert)
Recalling Firm: Polaris Industries Inc., of Medina, Minnesota
Motivo del Retiro / Peligro
TranslatedElectrostatic discharge inside the fuel tank can cause vapors to ignite during operation and the tank to burst, posing a fire hazard.
Descripción del Producto e Identificación
TranslatedThis recall involves Polaris Model Years 2021 through 2023 MATRYX, model years 2015 through 2022 AXYS, and certain 2013 and 2014 Pro-Ride snowmobiles. The recalled snowmobiles were sold in black and in custom color combinations. Polaris and the model names are printed on the chassis on both sides of the snowmobiles. The model year and VIN are stamped on the right side of the tunnel. Consumers can enter their VIN at www.polaris.com/en-us/off-road-recalls/ to see if their snowmobile is included in any recalls.
Productos Afectados
TranslatedModel Year 2021-2023 MATRYX, 2015-2022 AXYS, and 2013-2014 Pro-Ride Snowmobiles
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2023/Polaris-Industries-Recalls-MATRYX-AXYS-and-Pro-Ride-Snowmobiles-Due-to-Fire-Hazard-Recall-Alert |
| Title | Polaris Industries Recalls MATRYX, AXYS and Pro-Ride Snowmobiles Due to Fire Hazard (Recall Alert) |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/VehicleIdentificationNumberVINlocationintherightsideofthetunnel.png |
| Images › 1 › Caption | Vehicle Identification Number (VIN) location in the right side of the tunnel |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/ModelYear2013ProRidesnowmobile.png |
| Images › 2 › Caption | Recalled Polaris Model Year 2013 Pro Ride snowmobile |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/ModelYear2014ProRidesnowmobile.png |
| Images › 3 › Caption | Recalled Polaris Model Year 2014 Pro Ride snowmobile |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/ModelYear2015AXYSRushsnowmobile.png |
| Images › 4 › Caption | Recalled Polaris Model Year 2015 AXYS Rush snowmobile |
| Images › 5 › U R L | https://www.cpsc.gov/s3fs-public/ModelYear2016AXYS.png |
| Images › 5 › Caption | Recalled Polaris Model Year 2016 AXYS Rush snowmobile |
| Images › 6 › U R L | https://www.cpsc.gov/s3fs-public/ModelYear2016AXYS_RMK.png |
| Images › 6 › Caption | Recalled Polaris Model Year 2016 AXYS RMK snowmobile |
| Images › 7 › U R L | https://www.cpsc.gov/s3fs-public/ModelYear2017AXYSRush.png |
| Images › 7 › Caption | Recalled Polaris Model Year 2017 AXYS Rush snowmobile |
| Images › 8 › U R L | https://www.cpsc.gov/s3fs-public/ModelYear2017AXYSRMK.png |
| Images › 8 › Caption | Recalled Polaris Model Year 2017 AXYS RMK snowmobile |
| Images › 9 › U R L | https://www.cpsc.gov/s3fs-public/ModelYear2018AXYSRush.png |
| Images › 9 › Caption | Recalled Polaris Model Year 2018 AXYS Rush snowmobile |
| Images › 10 › U R L | https://www.cpsc.gov/s3fs-public/ModelYear2018AXYS_RMK.png |
| Images › 10 › Caption | Recalled Polaris Model Year 2018 AXYS RMK snowmobile |
| Images › 11 › U R L | https://www.cpsc.gov/s3fs-public/ModelYear2019AXYSIndy.png |
| Images › 11 › Caption | Recalled Polaris Model Year 2019 AXYS Indy snowmobile |
| Images › 12 › U R L | https://www.cpsc.gov/s3fs-public/ModelYear2019AXYS_RMK.png |
| Images › 12 › Caption | Recalled Polaris Model Year 2019 AXYS RMK snowmobile |
| Images › 13 › U R L | https://www.cpsc.gov/s3fs-public/ModelYear2020AXYSIndy.png |
| Images › 13 › Caption | Recalled Polaris Model Year 2020 AXYS Indy snowmobile |
| Images › 14 › U R L | https://www.cpsc.gov/s3fs-public/ModelYear2020AXYS_RMK.png |
| Images › 14 › Caption | Recalled Polaris Model Year 2020 AXYS RMK snowmobile |
| Images › 15 › U R L | https://www.cpsc.gov/s3fs-public/ModelYear2021MATRYXIndy.png |
| Images › 15 › Caption | Recalled Polaris Model Year 2021 MATRYX Indy snowmobile |
| Images › 16 › U R L | https://www.cpsc.gov/s3fs-public/ModelYear2021AXYS_RMK.png |
| Images › 16 › Caption | Recalled Polaris Model Year 2021 AXYS RMK snowmobile |
| Images › 17 › U R L | https://www.cpsc.gov/s3fs-public/ModelYear2022MATRYXIndy.png |
| Images › 17 › Caption | Recalled Polaris Model Year 2022 MATRYX Indy snowmobile |
| Images › 18 › U R L | https://www.cpsc.gov/s3fs-public/ModelYear2022MATRYX_RMK.png |
| Images › 18 › Caption | Recalled Polaris Model Year 2022 MATRYX RMK snowmobile |
| Images › 19 › U R L | https://www.cpsc.gov/s3fs-public/ModelYear2023MATRYXIndy.png |
| Images › 19 › Caption | Recalled Polaris Model Year 2023 MATRYX Indy snowmobile |
| Images › 20 › U R L | https://www.cpsc.gov/s3fs-public/ModelYear2023MATRYX_RMK.png |
| Images › 20 › Caption | Recalled Polaris Model Year 2023 MATRYX RMK snowmobile |
| Hazards › Name | Electrostatic discharge inside the fuel tank can cause vapors to ignite during operation and the tank to burst, posing a fire hazard. |
| Injuries › Name | The firm has received 30 reports of fuel tank bursting, including 16 incidents of fire and one report of a second-degree burn. |
| Products › Name | Model Year 2021-2023 MATRYX, 2015-2022 AXYS, and 2013-2014 Pro-Ride Snowmobiles |
| Products › Number Of Units | About 138,000 (In addition, about 61,000 were sold in Canada) |
| Recall I D | 9454 |
| Remedies › Name | Consumers should immediately stop using the recalled snowmobiles and contact Polaris or an authorized Polaris dealer to schedule a free repair, consisting of replacing the fuel tank assembly. Polaris has notified consumers to stop riding the snowmobiles. However, if a consumer needs to start their snowmobile in order to move it safely, they must make sure the fuel tank is full, and if it is not, they need to fill the tank with fresh gasoline. Polaris is notifying all dealers and contacting all known purchasers directly. |
| Retailers › Name | Polaris dealers nationwide from October 2011 through August 2022 for between $5,300 and $21,500. |
| Recall Date | 2022-11-17T00:00:00 |
| Description | This recall involves Polaris Model Years 2021 through 2023 MATRYX, model years 2015 through 2022 AXYS, and certain 2013 and 2014 Pro-Ride snowmobiles. The recalled snowmobiles were sold in black and in custom color combinations. Polaris and the model names are printed on the chassis on both sides of the snowmobiles. The model year and VIN are stamped on the right side of the tunnel. Consumers can enter their VIN at www.polaris.com/en-us/off-road-recalls/ to see if their snowmobile is included in any recalls. |
| Recall Number | 23710 |
| Manufacturers › Name | Polaris Industries Inc., of Medina, Minnesota |
| Remedy Options › Option | Repair |
| Inconjunctions › U R L | https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/detail.aspx?rn=2022448 |
| Consumer Contact | Polaris Industries at 800-765-2747 from 7 a.m. to 7 p.m. CT Monday through Friday or online at www.polaris.com and click on "Off Road Safety Recalls" at the bottom of the page or www.polaris.com/en-us/off-road-recalls/ to check if your vehicle identification number (VIN) is included in any recalls. |
| Last Publish Date | 2022-11-17T00:00:00 |
| Manufacturer Countries › Country | United States |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Polaris Industries Recalls MATRYX, AXYS and Pro-Ride Snowmobiles Due to Fire Hazard (Recall Alert)?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Resumen
- Empresa ResponsablePolaris Industries Inc., of Medina, Minnesota
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