Plycem Recalls Allura Decking Due to Fall and Injury Hazards
USPlycem Recalls Allura Decking Due to Fall and Injury Hazards
Recalling Firm: Plycem Construsistemas, of Costa Rica, S.A.
Motivo del Retiro / Peligro
TranslatedThe recalled decking can deteriorate and crack, causing the deck surfacing to break. Consumers can fall through broken decking and suffer serious injuries.
Descripción del Producto e Identificación
TranslatedThe recall involves Allura™ fiber cement decking and fascia. The recalled decking was sold in 12-foot lengths and is 6 inches wide and one inch thick, and came in two styles: a hidden fastener application and a direct screw application. The recalled Allura™ fiber cement fascia, which was for vertical applications only, was sold in 12-foot lengths, is 8- and 12-inches wide and 7/16 inches thick. The decking and fascia were sold in a natural wood color with a wood grain texture. There are no labels or other identifying marks on the decking materials.
Productos Afectados
TranslatedAllura decking
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2018/Plycem-Recalls-Allura-Decking-Due-to-Fall-and-Injury-Hazards |
| Title | Plycem Recalls Allura Decking Due to Fall and Injury Hazards |
| Images › U R L | https://www.cpsc.gov/s3fs-public/Allura decking in natural wood.jpg |
| Images › Caption | Allura decking in natural wood |
| Hazards › Name | The recalled decking can deteriorate and crack, causing the deck surfacing to break. Consumers can fall through broken decking and suffer serious injuries. |
| Injuries › Name | Plycem has received three reports of the recalled decking cracking, resulting in one report of a leg injury to an adult male whose leg went through the cracked decking. |
| Products › Name | Allura decking |
| Products › Number Of Units | About 37,500 boards |
| Recall I D | 8189 |
| Remedies › Name | Consumers should immediately stop using decks with the recalled decking materials and contact Plycem to schedule a free repair. Plycem is contacting all known purchasers directly. |
| Importers › Name | Plycem USA LLC, of Houston, Texas |
| Retailers › Name | Kelseyville Lumber and Trademark Exteriors as stock items and at Home Depot as a special order item from February 2014 through June 2017 for between $25 to $30 per board for the decking and about $25 to $40 per board for the fascia. |
| Recall Date | 2017-11-21T00:00:00 |
| Description | The recall involves Allura™ fiber cement decking and fascia. The recalled decking was sold in 12-foot lengths and is 6 inches wide and one inch thick, and came in two styles: a hidden fastener application and a direct screw application. The recalled Allura™ fiber cement fascia, which was for vertical applications only, was sold in 12-foot lengths, is 8- and 12-inches wide and 7/16 inches thick. The decking and fascia were sold in a natural wood color with a wood grain texture. There are no labels or other identifying marks on the decking materials. |
| Recall Number | 18044 |
| Manufacturers › Name | Plycem Construsistemas, of Costa Rica, S.A. |
| Remedy Options › Option | Repair |
| Consumer Contact | Plycem toll-free at 844-452-6787 from 8 a.m. to 5 p.m. CT Monday through Friday or online at www.allurausa.com and click on Decking Recalls to complete an online registration form and for more information. |
| Last Publish Date | 2017-11-22T00:00:00 |
| Manufacturer Countries › Country | Costa Rica |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Plycem Recalls Allura Decking Due to Fall and Injury Hazards?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
Revise otros productos en su hogar
Herramientas GratuitasSafety recalls are issued daily across foods, medications, vehicles, and electronics. Use our instant tools to check your home for active safety warnings:
Resumen
- Empresa ResponsablePlycem Construsistemas, of Costa Rica, S.A.
📢 Compartir advertencia
Alert family and friends to keep them safe. Copy this quick alert message:
🚨 SAFETY ALERT: Plycem Construsistemas, of Costa Rica, S.A. - Plycem Recalls Allura Decking Due to Fall and Injury Hazards Check if your household is affected: https://therecallfile.com/es/recalls/plycem-recalls-allura-decking-due-to-fall-and-injury-hazards/CPSC-18044
Unirse a la lista de alertas
Reciba alertas por correo electrónico cuando se publiquen retiros críticos.
Support The Recall File
Help keep official recall alerts free, accessible, and fast for everyone.
Retiros Relacionados
Health CanadaTransport Canada Recall - 2018088 -
Transport Canada Recall - 2018088 -
Tires
Health CanadaTransport Canada Recall - 2018288 -
Transport Canada Recall - 2018288 -
Airbag
Health CanadaTransport Canada Recall - 2018409 -
Transport Canada Recall - 2018409 -
Airbag