CPSCGeneral Alert

Pier 1 Recalls Desk Chairs Due to Fall and Injury Hazards

Publicado: 30 de enero de 2020ID de Retiro: 20064Categoría: Productos de ConsumoPaís: Estados Unidos
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Motivo del Retiro / Peligro

The chair's legs can break, posing fall and injury hazards.

Descripción del Producto e Identificación

This recall involves five collections of Pier 1 upholstered swivel desk chairs. The adjustable chairs have a base with five wheels and were sold in various colors. Pier 1, China, the model number and the manufacture date code in MMYYYY format are printed on a label located on the underside of the seats. They were manufactured from April 2019 through September 2019. The following chair collections and model numbers are included in the recall: Collection Model Number Color Brennon 3218728 Natural 3595783 Turquoise 4131834 Brown (Bomber) Corinne 2855272 Ivory 3787830 Natural Devon 3218730 Natural (Flax) Emille 3600041 Navy blue 3606218 Gray 4133680 Navy blue (Velvet ink) 4133692 Light green (Velvet eucalyptus) 4133727 Off white (Velvet dove) Hourglass 3030877 Natural (Flax) 3232879 Light gray (Mist) 3232894 Gray 3232931 Turquoise 3707849 Gray (Velvet gray)

Productos Afectados

Desk Chairs

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2020/Pier-1-Recalls-Desk-Chairs-Due-to-Fall-and-Injury-Hazards
TitlePier 1 Recalls Desk Chairs Due to Fall and Injury Hazards
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/1_52.jpg
Images › 1 › CaptionRecalled Pier 1 Brennon collection desk chairs with model number and color
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/2_46.jpg
Images › 2 › CaptionRecalled Pier 1 Corinne collection desk chairs with model number and color
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/3_22.jpg
Images › 3 › CaptionRecalled Pier 1 Devon collection desk chairs with model number and color
Images › 4 › U R Lhttps://www.cpsc.gov/s3fs-public/4_19.png
Images › 4 › CaptionRecalled Pier 1 Emille collection desk chairs with model number and color
Images › 5 › U R Lhttps://www.cpsc.gov/s3fs-public/5_11.png
Images › 5 › CaptionRecalled Pier 1 Hourglass collection desk chairs with model number and color
Images › 6 › U R Lhttps://www.cpsc.gov/s3fs-public/6_7.png
Images › 6 › CaptionThe date code and model number are located on the underside of the chair’s seat.
Hazards › NameThe chair's legs can break, posing fall and injury hazards.
Injuries › NamePier 1 has received 29 reports of chair legs breaking, resulting in one minor back injury.
Products › NameDesk Chairs
Products › Number Of UnitsAbout 6,000 (In addition, about 300 were sold in Canada)
Recall I D8735
Remedies › NameConsumers should stop using the recalled desk chairs immediately and contact Pier 1® to receive a free repair kit, including shipping.
Importers › NamePier 1 Imports, of Fort Worth, Texas
Retailers › NamePier 1 stores nationwide and online at www.Pier1.com from May 2019 through November 2019 for between $260 and $450.
Recall Date2020-01-30T00:00:00
DescriptionThis recall involves five collections of Pier 1 upholstered swivel desk chairs. The adjustable chairs have a base with five wheels and were sold in various colors. Pier 1, China, the model number and the manufacture date code in MMYYYY format are printed on a label located on the underside of the seats. They were manufactured from April 2019 through September 2019. The following chair collections and model numbers are included in the recall: Collection Model Number Color Brennon 3218728 Natural 3595783 Turquoise 4131834 Brown (Bomber) Corinne 2855272 Ivory 3787830 Natural Devon 3218730 Natural (Flax) Emille 3600041 Navy blue 3606218 Gray 4133680 Navy blue (Velvet ink) 4133692 Light green (Velvet eucalyptus) 4133727 Off white (Velvet dove) Hourglass 3030877 Natural (Flax) 3232879 Light gray (Mist) 3232894 Gray 3232931 Turquoise 3707849 Gray (Velvet gray)
Recall Number20064
Remedy Options › OptionRepair
Inconjunctions › U R Lhttp://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2020/72049r-eng.php
Consumer ContactPier 1 toll-free at 855-513-5140 from 8 a.m. to 7 p.m. CT, Saturday from 9 a.m. to 5 p.m. and Sunday from 10 a.m. to 6 p.m. or online at www.pier1.com and click on "Product Notes & Recalls" at the bottom of the page for more information.
Last Publish Date2020-01-30T00:00:00
Manufacturer Countries › CountryChina

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Pier 1 Recalls Desk Chairs Due to Fall and Injury Hazards?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

    Recall Hazard Severity
    Caution (Class III)
    Alerta Oficial de la Agencia

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