Philips PerfectCare 8000 series steam generator
AustraliaPhilips PerfectCare 8000 series steam generator
Motivo del Retiro / Peligro
TranslatedThe steam boiler could split during use.
Descripción del Producto e Identificación
TranslatedReason / Defects: The steam boiler could split during use. Hazards: There is a risk of serious injury, damage to property or both if the boiler seam splits open. What to do: Stop using the iron immediately. Submit the product details on Versuni Australia’s website or contact Versuni Australia to arrange a repair, refund or replacement product. Contact Versuni Australia Pty Ltd Call: 1300 805 865 Voluntary recall website
Productos Afectados
TranslatedPressurised steam iron (steam generator) with detachable water tank designed to iron clothes and linen using steam. Product code: PSG8030/25 and PSG8040/65
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | d927101b-4be6-49ab-9bfe-e62d9959f983 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/philips-perfectcare-8000-series-steam-generator |
| Pub Date | Wed, 11 Dec 2024 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Philips%20PerfectCare%208000%20Series%20Steam%20Generator_0.jpg?itok=gAuVk2Bj |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Philips PerfectCare 8000 series steam generator?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Resumen
- Nivel de RiesgoHome electrical appliances
- DistributionAustralia
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