Philips Lighting Expands Recall of Metal Halide Lamps Due to Fire and Laceration Hazards
USPhilips Lighting Expands Recall of Metal Halide Lamps Due to Fire and Laceration Hazards
Motivo del Retiro / Peligro
TranslatedThe outer bulbs can shatter, resulting in hot internal pieces of glass falling from the lamps, posing fire and laceration hazards.
Descripción del Producto e Identificación
TranslatedThis expanded recall involves Philips Energy Advantage Ceramic Metal Halide Lamps model CDM330 manufactured from May 2011 through March 2014. They are designed as energy efficient replacements for traditional 400W quartz metal halide lamps installed in magnetic ballasts and intended for use in high-ceiling industrial, retail and commercial applications. The lamps were sold in both clear and coated versions. Each lamp includes an etching, located either on the base of the lamp or the glass bulb that displays the date code in the format of a number followed by a letter representing the year and month, "Philips", wattage (330W) and the model number (CDM330). Lamps with the following date codes are included in the recall: May 2011 1E July 2012 2G September 2013 3J June 2011 1F August 2012 2H October 2013 3K July 2011 1G September 2012 2J November 2013 3L August 2011 1H October 2012 2K December 2013 3M September 2011 1J November 2012 2L January 2014 4A October 2011 1K December 2012 2M February 2014 4B November 2011 1L January 2013 3A March 2014 4C December 2011 1M February 2013 3B January 2012 2A March 2013 3C February 2012 2B April 2013 3D March 2012 2C May 2013 3E April 2012 2D June 2013 3F May 2012 2E July 2013 3G June 2012 2F August 2013 3H
Productos Afectados
TranslatedMetal Halide Lamps
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2017/Philips-Lighting-Expands-Recall-of-Metal-Halide-Lamps |
| Title | Philips Lighting Expands Recall of Metal Halide Lamps Due to Fire and Laceration Hazards |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Clear.JPG |
| Images › 1 › Caption | Clear Lamp |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Coated.JPG |
| Images › 2 › Caption | Coated Lamp |
| Hazards › Name | The outer bulbs can shatter, resulting in hot internal pieces of glass falling from the lamps, posing fire and laceration hazards. |
| Injuries › Name | The firm has received twelve new reports of lamps shattering including one incident involving a fire. No injuries have been reported. |
| Products › Name | Metal Halide Lamps |
| Products › Number Of Units | About 256,000 (in addition, about 87,000 were previously recalled on May 24, 2016). |
| Recall I D | 7990 |
| Remedies › Name | Consumers should immediately stop using the recalled lamps and contact Philips for a free replacement. |
| Retailers › Name | Electrical supply distributors, including Grainger, Rexel and Voss from May 2011 through August 2014 for about $40. |
| Recall Date | 2017-03-01T00:00:00 |
| Description | This expanded recall involves Philips Energy Advantage Ceramic Metal Halide Lamps model CDM330 manufactured from May 2011 through March 2014. They are designed as energy efficient replacements for traditional 400W quartz metal halide lamps installed in magnetic ballasts and intended for use in high-ceiling industrial, retail and commercial applications. The lamps were sold in both clear and coated versions. Each lamp includes an etching, located either on the base of the lamp or the glass bulb that displays the date code in the format of a number followed by a letter representing the year and month, "Philips", wattage (330W) and the model number (CDM330). Lamps with the following date codes are included in the recall: May 2011 1E July 2012 2G September 2013 3J June 2011 1F August 2012 2H October 2013 3K July 2011 1G September 2012 2J November 2013 3L August 2011 1H October 2012 2K December 2013 3M September 2011 1J November 2012 2L January 2014 4A October 2011 1K December 2012 2M February 2014 4B November 2011 1L January 2013 3A March 2014 4C December 2011 1M February 2013 3B January 2012 2A March 2013 3C February 2012 2B April 2013 3D March 2012 2C May 2013 3E April 2012 2D June 2013 3F May 2012 2E July 2013 3G June 2012 2F August 2013 3H |
| Distributors › Name | Philips Lighting North America Corp., of Somerset, N.J. |
| Recall Number | 17100 |
| Remedy Options › Option | Replace |
| Consumer Contact | Philips Lighting toll-free at 866-253-5503 from 9 a.m. to 5 p.m. ET Monday through Friday, email at ceramicmh@philips.com or online at www.philips.com and click on "For Professionals" and then "Recalls" for more information. |
| Last Publish Date | 2017-03-01T00:00:00 |
| Manufacturer Countries › Country | United States |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Philips Lighting Expands Recall of Metal Halide Lamps Due to Fire and Laceration Hazards?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Philips Lighting Expands Recall of Metal Halide Lamps Due to Fire and Laceration Hazards Check if your household is affected: https://therecallfile.com/es/recalls/philips-lighting-expands-recall-of-metal-halide-lamps-due-to-fire-and/CPSC-17100
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