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Permobil TiLite Manual Wheelchair Models Aero Z and ZRA

Publicado: 21 de octubre de 2021ID de Retiro: deb045c9-d800-4059-94d7-2c028131d192Categoría: Productos de ConsumoPaís: Australia
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Traducir AvisoTranslate notice text, hazard warnings, and descriptions into any supported language.

Motivo del Retiro / Peligro

The transit tie-down bracket assembly, used to secure the wheelchair in a vehicle, may fail in the event of an accident.

Descripción del Producto e Identificación

Reason / Defects: The transit tie-down bracket assembly, used to secure the wheelchair in a vehicle, may fail in the event of an accident. Hazards: If a user is seated in the wheelchair while the vehicle is moving, failure of the transit tie-down brackets could result in a serious injury or death. What to do: Consumers should stop using their wheelchair as a passenger seat in a vehicle until repairs have been made. TiLite Aero Z Permobil Australia will contact consumers to provide instructions on how to re-orientate the tie-down bracket system. The tie-down bracket system should be re-oriented into a rear-facing configuration and placed in the rearmost position. TiLite ZRA Permobil Australia will contact consumers and advise them to remove and dispose of the tie-down bracket system. Permobil Australia is currently working on a permanent solution to this issue. For more information, consumers can contact Permobil Australia on 1300 845 483.

Productos Afectados

Permobil TiLite manual wheelchair models Aero Z and ZRA Product code: ZTTDO3 Affected serial numbers manufactured between 19-Jan-2017 to 14-Jun-2021 ARTG 147047 (Permobil Australia - Wheelchair)

Additional Source Details

FieldValue
Guid › #textdeb045c9-d800-4059-94d7-2c028131d192
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/permobil-tilite-manual-wheelchair-models-aero-z-and-zra
Pub DateThu, 21 Oct 2021 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/Permobil%20TiLite%20Aero%20Z%20Wheelchair.png?itok=pSFGQuoq

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Permobil TiLite Manual Wheelchair Models Aero Z and ZRA?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

  • Nivel de RiesgoMobility and accessibility aids
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
Alerta Oficial de la Agencia

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