Oxford UP - Mobile Patient Stand Assist & Transfer Device
Oxford UP - Mobile Patient Stand Assist & Transfer Device
Motivo del Retiro / Peligro
TranslatedThe aluminium knee pad brackets could fracture or break during use.
Descripción del Producto e Identificación
TranslatedReason / Defects: The aluminium knee pad brackets could fracture or break during use. Hazards: If the knee pad brackets fracture or break, this could lead to serious injury to the patient or care assistant. What to do: Consumers should check the knee pad bracket for signs of deterioration before use. If the bracket exhibits any signs of damage, immediately stop using the device and contact the place of purchase or Enable Lifecare to obtain a full refund or replacement product. For more information, consumers can contact the place of purchase or Enable Lifecare via email warranty@enablelifecare.com.au or by phone on 1300 370 370.
Productos Afectados
TranslatedOxford UP - Mobile Patient Stand Assist & Transfer Device Part numbers: OXF- UP and HOY-UP ARTG: 316791 (Enable Lifecare Pty Ltd - Transfer aid, person)
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 4438a614-7f4e-491f-8fba-7a3bf166a5bd |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/oxford-up-mobile-patient-stand-assist-transfer-device |
| Pub Date | Thu, 10 Feb 2022 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Oxford%20UP%20-%20Mobile%20Patient%20Stand%20Assist%20%26%20Transfer%20Device.jpg?itok=oMbiBVQx |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Oxford UP - Mobile Patient Stand Assist & Transfer Device?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Resumen
- Nivel de Riesgo["Mobility and accessibility aids","Pharmacy and medical products"]
- DistributionAustralia
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