One Million Greenworks and Powerworks Pressure Washer Spray Guns Recalled Due to Impact Injury Hazard; Distributed by Hongkong Sun Rise Trading
USOne Million Greenworks and Powerworks Pressure Washer Spray Guns Recalled Due to Impact Injury Hazard; Distributed by Hongkong Sun Rise Trading
Motivo del Retiro / Peligro
TranslatedThe spray gun connector can break, causing the hose and/or parts of the connector to become dislodged during use, posing an impact injury hazard to the user.
Descripción del Producto e Identificación
TranslatedThis recall involves the Greenworks brand 2000 psi plastic pressure washer spray gun included in: the Greenworks brand 2000 psi Plastic Gun Accessory kit, Greenworks brand Pressure Washer models ranging from 1500 -1800 psi, and certain Powerworks brand Pressure Washer models ranging from 1700-1800 psi. The model number is printed on the back of the pressure washer unit, near the top. The brand, Greenworks or Powerworks, appears on the side of the pressure washer spray gun. In addition, when the spray gun is removed from the hose, the interior connector is made of black plastic, not metal, on recalled units. Model Number DESCRIPTION Date Codes GPW1500 GREENWORKS 1500 PSI Pressure Washer 1/1/17 - 10/31/19 GPW1501 GREENWORKS 1500 PSI Pressure Washer 1/1/17 - 5/11/20 GPW1600 GREENWORKS 1600 PSI Pressure Washer 1/1/17 - 10/31/19 GPW1602 GREENWORKS 1600 PSI Pressure Washer 1/1/17 - 6/2/20 GPW1702 GREENWORKS 1700 PSI Pressure Washer 1/1/17 - 10/31/19 (sold at Lowe's) 1/1/17 - 6/8/20 (sold elsewhere) GPW1704 GREENWORKS 1700 PSI Pressure Washer 1/1/17 - 10/31/19 GPW1800 GREENWORKS 1800 PSI Pressure Washer 1/1/17 - 7/7/20 GPW1803 GREENWORKS 1800 PSI Pressure Washer 1/1/17 - 12/17/19 5202002 Plastic Gun Kit All with that model number PWA101 POWERWORKS 1700 PSI Pressure Washer 1/10/20 PWA104 POWERWORKS 1800 PSI Pressure Washer 1/11/20
Productos Afectados
TranslatedGreenworks and Powerworks pressure washer spray guns
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2021/One-Million-Greenworks-and-Powerworks-Pressure-Washer-Spray-Guns-Recalled-Due-to-Impact-Injury-Hazard-Distributed-by-Hongkong-Sun-Rise-Trading |
| Title | One Million Greenworks and Powerworks Pressure Washer Spray Guns Recalled Due to Impact Injury Hazard; Distributed by Hongkong Sun Rise Trading |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Picture1_95.png |
| Images › 1 › Caption | Recalled Models |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Picture2_78.png |
| Images › 2 › Caption | Recalled Models |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/Picture3_53.png |
| Images › 3 › Caption | Interior connectors made of black plastic are subject to recall |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/Picture4_33.png |
| Images › 4 › Caption | Interior connectors made of metal are NOT subject to recall |
| Hazards › Name | The spray gun connector can break, causing the hose and/or parts of the connector to become dislodged during use, posing an impact injury hazard to the user. |
| Injuries › Name | Hongkong Sun Rise has received 15 reports of the pressure washer spray gun connector breaking, allowing the hose and/or parts of the connector to become dislodged when under pressure during use. This resulted in 13 reports of injuries, including 7 of which required medical treatment for post-concussion, broken bones and/or injuries to the eyes and mouth. |
| Products › Name | Greenworks and Powerworks pressure washer spray guns |
| Products › Number Of Units | About 1.06 million |
| Recall I D | 9033 |
| Remedies › Name | Consumers should immediately stop using the recalled spray guns and contact Hongkong Sun Rise Trading for a free replacement of the spray gun handle. |
| Retailers › Name | Lowe's Stores nationwide and online at Lowes.com, Amazon.com, and other online retailers from January 2017 through February 2021. The plastic gun accessory kit was sold for about $40 and the pressure washers were sold for between $100 and $180. |
| Recall Date | 2021-04-07T00:00:00 |
| Description | This recall involves the Greenworks brand 2000 psi plastic pressure washer spray gun included in: the Greenworks brand 2000 psi Plastic Gun Accessory kit, Greenworks brand Pressure Washer models ranging from 1500 -1800 psi, and certain Powerworks brand Pressure Washer models ranging from 1700-1800 psi. The model number is printed on the back of the pressure washer unit, near the top. The brand, Greenworks or Powerworks, appears on the side of the pressure washer spray gun. In addition, when the spray gun is removed from the hose, the interior connector is made of black plastic, not metal, on recalled units. Model Number DESCRIPTION Date Codes GPW1500 GREENWORKS 1500 PSI Pressure Washer 1/1/17 - 10/31/19 GPW1501 GREENWORKS 1500 PSI Pressure Washer 1/1/17 - 5/11/20 GPW1600 GREENWORKS 1600 PSI Pressure Washer 1/1/17 - 10/31/19 GPW1602 GREENWORKS 1600 PSI Pressure Washer 1/1/17 - 6/2/20 GPW1702 GREENWORKS 1700 PSI Pressure Washer 1/1/17 - 10/31/19 (sold at Lowe's) 1/1/17 - 6/8/20 (sold elsewhere) GPW1704 GREENWORKS 1700 PSI Pressure Washer 1/1/17 - 10/31/19 GPW1800 GREENWORKS 1800 PSI Pressure Washer 1/1/17 - 7/7/20 GPW1803 GREENWORKS 1800 PSI Pressure Washer 1/1/17 - 12/17/19 5202002 Plastic Gun Kit All with that model number PWA101 POWERWORKS 1700 PSI Pressure Washer 1/10/20 PWA104 POWERWORKS 1800 PSI Pressure Washer 1/11/20 |
| Distributors › Name | Hongkong Sun Rise Trading Ltd., of China |
| Recall Number | 21105 |
| Remedy Options › Option | Replace |
| Consumer Contact | Hongkong Sun Rise Trading toll-free at 833-211-9185 Monday through Saturday from 8 a.m. to 8 p.m. ET and Sunday 10 a.m. to 6 p.m. ET or online at www.greenworkstools.com and click on "Important Safety Notices" at the top of the page for more information. |
| Last Publish Date | 2021-04-07T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought One Million Greenworks and Powerworks Pressure Washer Spray Guns Recalled Due to Impact Injury Hazard; Distributed by...?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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