Ombrelle product recall (2021-10-13)
CanadaOmbrelle product recall (2021-10-13)
Descripción del Producto e Identificación
TranslatedOmbrelle product recall (2021-10-13)
Additional Source Details
| Field | Value |
|---|---|
| Panels › 1 › Text | <b>Issue:</b> Product Safety<BR/><b>Audience:</b> General Public, Healthcare Professionals, Hospitals<BR/><b>Category:</b> Drugs<BR/><b>Alert type:</b> Drug Recall<BR/><b>Department:</b> Health Canada<BR/><b>Hazard classification:</b> Type II<BR/> |
| Panels › 1 › Title | Summary |
| Panels › 1 › Panel Name | basic_details |
| Panels › 2 › Text | <b>Product: </b>A. Complete Dry Mist Spray Hypoallergenic UVA + UVB SPF 30 B. Complete Dry Mist Spray<BR/> |
| Panels › 2 › Title | Summary |
| Panels › 2 › Panel Name | summary |
| Panels › 3 › Text | <p> A. Complete Dry Mist Spray Hypoallergenic UVA + UVB SPF 30</p> <p> B. Complete Dry Mist Spray</p> |
| Panels › 3 › Title | Introduction |
| Panels › 3 › Panel Name | intro_text |
| Panels › 4 › Text | Affected lots potentially contain a concentration of benzene that is outside the allowable limit for this type of product. |
| Panels › 4 › Title | Reason |
| Panels › 4 › Panel Name | cms_reason_reason_recall |
| Panels › 5 › Text | Retailers, Wholesalers |
| Panels › 5 › Title | Depth of distribution |
| Panels › 5 › Panel Name | cms_reason_depth_distribution |
| Panels › 6 › Text | <b>Brand name:</b> A. Complete Dry Mist Spray Hypoallergenic UVA + UVB SPF 30<br/><b>Dosage form:</b> Aerosol<BR/><b>Strength:</b> Avobenzone 2.96%/W/W Homosalate 8.78%/W/W Octisalate 4.88%/W/W Octocrylene 5.92%/W/W<BR/><b>DIN, NPN, DIN-HIM:</b> DIN 02415313<BR/><b>Lot or serial number:</b> JFT30W, JFS80W<BR/><b>Companies:</b><br/><dl><dt>Recalling Firm</dt><dd>L'Oreal Canada</dd><dd>4895 Hickmore</dd><dd>Montreal</dd><dd>H4T 1K5</dd><dd>Quebec</dd><dd>CANADA</dd></dl><dl><dt>Marketing Authorization Holder</dt><dd>Ombrelle Canada </dd><dd>4895 Hickmore</dd><dd>Montreal</dd><dd>H4T 1K5</dd><dd>Quebec</dd><dd>CANADA</dd></dl> |
| Panels › 6 › Title | A. Complete Dry Mist Spray Hypoallergenic UVA + UVB SPF 30 |
| Panels › 6 › Panel Name | product_1 |
| Panels › 7 › Text | <b>Brand name:</b> B. Complete Dry Mist Spray<br/><b>Dosage form:</b> Spray <BR/><b>Strength:</b> Avobenzone 3%/W/W Homosalate 10.72%/W/W Octisalate 3.21%/W/W Octocrylene 6%/W/W Oxybenzone 3.86%/W/W<BR/><b>DIN, NPN, DIN-HIM:</b> DIN 02415402<BR/><b>Lot or serial number:</b> JFU30W, JFT30W, JFS80W, JFS81W<BR/><b>Companies:</b><br/><dl><dt>Recalling Firm</dt><dd>L'Oreal Canada</dd><dd>4895 Hickmore</dd><dd>Montreal</dd><dd>H4T 1K5</dd><dd>Quebec</dd><dd>CANADA</dd></dl><dl><dt>Marketing Authorization Holder</dt><dd>Ombrelle Canada </dd><dd>4895 Hickmore</dd><dd>Montreal</dd><dd>H4T 1K5</dd><dd>Quebec</dd><dd>CANADA</dd></dl> |
| Panels › 7 › Title | B. Complete Dry Mist Spray |
| Panels › 7 › Panel Name | product_2 |
| Panels › 8 › Text | <a href="https://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2021/76663a-eng.php">https://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2021/76663a-eng.php</a> |
| Panels › 8 › Title | For more information |
| Panels › 8 › Panel Name | more_information |
| Panels › 9 › Text | <b>Identification number:</b> RA-76673<BR/> |
| Panels › 9 › Title | Identification number |
| Panels › 9 › Panel Name | id_numbers |
| Recall Id | RA-76673 |
| Start date | 1634083200 |
| Date published | -62169984000 |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Health Canada).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Ombrelle product recall (2021-10-13)?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Health Canada). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Ombrelle product recall (2021-10-13) Check if your household is affected: https://therecallfile.com/es/recalls/ombrelle-product-recall-2021-10-13/CANADA-RA-76673
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