Office Depot Recalls Desks Due To Shock Hazard (Recall Alert)
USOffice Depot Recalls Desks Due To Shock Hazard (Recall Alert)
Motivo del Retiro / Peligro
TranslatedThe desk's control box has an electrical issue resulting in reverse polarity, which could pose a shock hazard.
Descripción del Producto e Identificación
TranslatedThis recall involves Realspace Magellan Performance-Electric Height-Adjustable Desks. They were sold in espresso or cherry colors. The desks have the Office Depot SKU number 358370 (espresso) or 216230 (cherry) printed on a label located underneath the desk top. The desk's control box is located under the desk on the right side and controls the desk's upward and downward movements.
Productos Afectados
TranslatedRealspace® Magellan Performance Electric Height-Adjustable Desks
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2019/Office-Depot-Recalls-Desks-Due-To-Shock-Hazard-Recall-Alert |
| Title | Office Depot Recalls Desks Due To Shock Hazard (Recall Alert) |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/01.png |
| Images › 1 › Caption | SKU 358370 SKU 216230 "Espresso" "Cherry" |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/02.png |
| Images › 2 › Caption | View of outlets in back of control box |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/03.png |
| Images › 3 › Caption | Side view of control box |
| Hazards › Name | The desk's control box has an electrical issue resulting in reverse polarity, which could pose a shock hazard. |
| Injuries › Name | None reported. |
| Products › Name | Realspace® Magellan Performance Electric Height-Adjustable Desks |
| Products › Number Of Units | About 19,000 |
| Recall I D | 8609 |
| Remedies › Name | Consumers should immediately stop using the recalled desks and contact Office Depot to receive a free replacement control box with installation instructions. Office Depot is notifying purchasers directly. |
| Importers › Name | Office Depot, Inc., of Boca Raton, Fla. |
| Retailers › Name | Office Depot stores in the United States and Puerto Rico and online at officedepot.com from April 1, 2017 through February 22, 2019 for about $500. |
| Recall Date | 2019-07-10T00:00:00 |
| Description | This recall involves Realspace Magellan Performance-Electric Height-Adjustable Desks. They were sold in espresso or cherry colors. The desks have the Office Depot SKU number 358370 (espresso) or 216230 (cherry) printed on a label located underneath the desk top. The desk's control box is located under the desk on the right side and controls the desk's upward and downward movements. |
| Recall Number | 19759 |
| Remedy Options › Option | Replace |
| Consumer Contact | Office Depot at 800-949-9974 from 8 a.m. to 8 p.m. ET Monday through Friday or visit the firm's website at www.officedepot.com and click on Recall Notices at the bottom of the page for more information. |
| Last Publish Date | 2019-07-10T00:00:00 |
| Manufacturer Countries › Country | Taiwan |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Office Depot Recalls Desks Due To Shock Hazard (Recall Alert)?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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