Norwex Recalls Rubber Brooms Due to Laceration Hazard (Recall Alert)
USNorwex Recalls Rubber Brooms Due to Laceration Hazard (Recall Alert)
Motivo del Retiro / Peligro
TranslatedThe broom handles can break in half, exposing a metal inner rim, posing a laceration hazard to the user.
Descripción del Producto e Identificación
TranslatedThis recall involves extendable indoor/outdoor white rubber brooms that adjust in height from 30.7 to 40.6 inches long. The "Norwex" logo is located on the plastic head covering the rubber bristles. An embossed date stamp code of 18/9, 18/10, 18/11 or 18/12 is located on the screw joint and lock base.
Productos Afectados
TranslatedRubber Brooms
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2019/Norwex-Recalls-Rubber-Brooms-Due-to-Laceration-Hazard-Recall-Alert |
| Title | Norwex Recalls Rubber Brooms Due to Laceration Hazard (Recall Alert) |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/1558_1.png |
| Images › 1 › Caption | Recalled Norwex Rubber broom |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/1558_2.png |
| Images › 2 › Caption | Recalled rubber brooms have “Norwex” printed on the brush head |
| Hazards › Name | The broom handles can break in half, exposing a metal inner rim, posing a laceration hazard to the user. |
| Injuries › Name | Norwex has received 41 reports of the broom handle breaking in half during use, including six reports of minor injuries to user hands or fingers. |
| Products › Name | Rubber Brooms |
| Products › Number Of Units | About 58,000 |
| Recall I D | 8640 |
| Remedies › Name | Consumers should immediately stop using the recalled brooms and contact Norwex for a full refund. |
| Importers › Name | Norwex USA Inc., of Coppell, Texas. |
| Retailers › Name | Norwex Consultant events and parties through direct order and online at www.norwex.biz from January 2019 through June 2019 for about $30. |
| Recall Date | 2019-08-22T00:00:00 |
| Description | This recall involves extendable indoor/outdoor white rubber brooms that adjust in height from 30.7 to 40.6 inches long. The "Norwex" logo is located on the plastic head covering the rubber bristles. An embossed date stamp code of 18/9, 18/10, 18/11 or 18/12 is located on the screw joint and lock base. |
| Recall Number | 19771 |
| Remedy Options › Option | Refund |
| Inconjunctions › U R L | http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2019/70761r-eng.php |
| Consumer Contact | Norwex toll-free at 833-882-5569 from 8 a.m. to 8 p.m. CT Monday through Friday, from 9 a.m. to 5 p.m. CT Saturday; email at USnorwexservice@norwex.com; or online at www.norwex.biz and click on “Product Recalls” for more information. |
| Last Publish Date | 2019-08-22T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Norwex Recalls Rubber Brooms Due to Laceration Hazard (Recall Alert)?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Norwex Recalls Rubber Brooms Due to Laceration Hazard (Recall Alert) Check if your household is affected: https://therecallfile.com/es/recalls/norwex-recalls-rubber-brooms-due-to-laceration-hazard-recall-alert/CPSC-19771
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