Inicio/Ver Todos los Retiros/AU-97bc3c2a-3eea-4f56-bfb2-504daf79bf6e
Australia ProductsDecorations, ca...

Northern Lights Alaura 2 Toned Candle with Lid

Publicado: 7 de octubre de 2021ID de Retiro: 97bc3c2a-3eea-4f56-bfb2-504daf79bf6eCategoría: Productos de ConsumoPaís: Australia
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Motivo del Retiro / Peligro

When lit, the candle may overheat and break or crack the glass jar.

Descripción del Producto e Identificación

Reason / Defects: When lit, the candle may overheat and break or crack the glass jar. Hazards: The defect poses a risk of burns or injury and creates a fire hazard. What to do: Consumers should stop using the product and return it to a Costco Warehouse for a full refund. For more information, contact Costco Warehouse by phone on 02 9469 7999 (Monday to Friday, 9am - 5pm AEST, excluding public holidays) or by email at membercare@costco.com.au

Productos Afectados

Northern Lights Alaura 2 Toned Candle with Lid A scented candle available in frosted forest and vanilla biscotti scents

Additional Source Details

FieldValue
Guid › #text97bc3c2a-3eea-4f56-bfb2-504daf79bf6e
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/northern-lights-alaura-2-toned-candle-with-lid
Pub DateThu, 07 Oct 2021 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/Northern%20Lights%20Alaura%202%20Toned%20Candle%20with%20Lid.png?itok=JuFaTx3L

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Northern Lights Alaura 2 Toned Candle with Lid?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

  • Nivel de RiesgoDecorations, candles and novelties
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
Alerta Oficial de la Agencia

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