USDA FSISClass I

Nestlé Prepared Foods Recalls Lean Cuisine Baked Chicken Meal Products Due to Possible Foreign Matter Contamination

Publicado: 19 de diciembre de 2020ID de Retiro: 030-2020Categoría: Alimentos y BebidasPaís: Estados Unidos
US
Food & BeverageUSDA FSISUSUS

Nestlé Prepared Foods Recalls Lean Cuisine Baked Chicken Meal Products Due to Possible Foreign Matter Contamination

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Motivo del Retiro / Peligro

Product Contamination, Unfit for Human Consumption

Descripción del Producto e Identificación

WASHINGTON, Dec. 19, 2020 – Nestlé Prepared Foods, a Springville, Utah establishment, is recalling approximately 92,206 pounds of LEAN CUISINE Baked Chicken meal products that may be contaminated with extraneous materials, specifically pieces of white hard plastic, the U.S. Department of Agriculture’s Food Safety and Inspection Service (FSIS) announced today. The baked chicken meal products were produced and packaged on September 2, 2020. The following product is subject to recall: [View Label (PDF only)] 8 5/8-oz. (244g) carton trays of “LEAN CUISINE Baked Chicken, white meat chicken with stuffing, red skin mashed potatoes and gravy” with a lot code of 0246595911 and “Best Before” date of October 2021. The products subject to recall bear establishment number “EST. P-9018” on the side of the case near the lot number. These items were shipped to retailers and distributors nationwide. The problem was discovered on December 18, 2020, by the firm, after receiving five consumer complaints involving hard white plastic found in the product. The firm believes the mashed potatoes used in the production of the baked chicken meals products had pieces of a plastic conveyor belt that broke during production. FSIS has received no reports of injury or illness from consumption of these products. Anyone concerned about an injury or illness should contact a healthcare provider. FSIS is concerned that some product may be frozen and in consumers’ freezers. Consumers who have purchased these products are urged not to consume them. These products should be thrown away or returned to the place of purchase. FSIS routinely conducts recall effectiveness checks to verify recalling firms notify their customers of the recall and that steps are taken to make certain that the product is no longer available to consumers. When available, the retail distribution list(s) will be posted on the FSIS website at www.fsis.usda.gov/recalls . Consumers with questions about the recall can contact Nestlé Prepared Foods, at (800) 993-8625. Members of the media with questions about the recall can contact Corporate Communications, Dana Stambaugh, at dana.stambaugh@us.nestle.com or (571) 457-3803. Consumers with food safety questions can call the toll-free USDA Meat and Poultry Hotline at 1-888-MPHotline (1-888-674-6854) or live chat via Ask USDA from 10 a.m. to 6 p.m. (Eastern Time) Monday through Friday. Consumers can also browse food safety messages at Ask USDA or send a question via email to MPHotline@usda.gov . For consumers that need to report a problem with a meat, poultry, or egg product, the online Electronic Consumer Complaint Monitoring System can be accessed 24 hours a day at https://foodcomplaint.fsis.usda.gov/eCCF/ .

Additional Source Details

FieldValue
LangcodeEnglish
Field year2020
Field titleNestlé Prepared Foods Recalls Lean Cuisine Baked Chicken Meal Products Due to Possible Foreign Matter Contamination
Field labelsrecall-030-2020-labels.pdf
Field summary<p><strong>WASHINGTON, Dec. 19, 2020 – </strong>Nestlé Prepared Foods, a Springville, Utah establishment, is recalling approximately 92,206 pounds of LEAN CUISINE Baked Chicken meal products that may be contaminated with extraneous materials, specifically pieces of white hard plastic, the U.S. Department of Agriculture’s Food Safety and Inspection Service (FSIS) announced today.</p> <p>The baked chicken meal products were produced and packaged on September 2, 2020. The following product is subject to recall: [View Label (PDF only)]</p> <ul type="disc"> <li>8 5/8-oz. (244g) carton trays of “LEAN CUISINE Baked Chicken, white meat chicken with stuffing, red skin mashed potatoes and gravy” with a lot code of 0246595911 and “Best Before” date of October 2021.</li> </ul> <p>The products subject to recall bear establishment number “EST. P-9018” on the side of the case near the lot number. These items were shipped to retailers and distributors nationwide.</p> <p>The problem was discovered on December 18, 2020, by the firm, after receiving five consumer complaints involving hard white plastic found in the product. The firm believes the mashed potatoes used in the production of the baked chicken meals products had pieces of a plastic conveyor belt that broke during production.</p> <p>FSIS has received no reports of injury or illness from consumption of these products. Anyone concerned about an injury or illness should contact a healthcare provider. </p> <p>FSIS is concerned that some product may be frozen and in consumers’ freezers. Consumers who have purchased these products are urged not to consume them. These products should be thrown away or returned to the place of purchase.</p> <p>FSIS routinely conducts recall effectiveness checks to verify recalling firms notify their<strong> </strong>customers of the recall and that steps are taken to make certain that the product is no longer available to consumers. When available, the retail distribution list(s) will be posted on the FSIS website at <a href="http://www.fsis.usda.gov/recalls">www.fsis.usda.gov/recalls</a>.</p> <p>Consumers with questions about the recall can contact Nestlé Prepared Foods, at (800) 993-8625. Members of the media with questions about the recall can contact Corporate Communications, Dana Stambaugh, at <a href="mailto:dana.stambaugh@us.nestle.com">dana.stambaugh@us.nestle.com</a> or (571) 457-3803.</p> <p dir="ltr">Consumers with food safety questions can call the toll-free USDA Meat and Poultry Hotline at 1-888-MPHotline (1-888-674-6854) or live chat via <a href="https://ask.fsis.usda.gov/" target="_blank">Ask USDA</a> from 10 a.m. to 6 p.m. (Eastern Time) Monday through Friday. Consumers can also browse food safety messages at <a href="https://ask.fsis.usda.gov/" target="_blank">Ask USDA</a> or send a question via email to <a href="mailto:MPHotline@usda.gov">MPHotline@usda.gov</a>. For consumers that need to report a problem with a meat, poultry, or egg product, the online Electronic Consumer Complaint Monitoring System can be accessed 24 hours a day at <a href="https://foodcomplaint.fsis.usda.gov/eCCF/" target="_blank">https://foodcomplaint.fsis.usda.gov/eCCF/</a>.</p>
Field processingProducts with Secondary Inhibitors - Not Shelf Stable
Field recall urlhttp://www.fsis.usda.gov/recalls-alerts/nestle-prepared-foods-recalls-lean-cuisine-baked-chicken-meal-products-due-possible
Field risk levelHigh - Class I
Field closed year2021
Field has spanishFalse
Field recall date2020-12-19
Field recall typeClosed Recall
Field active noticeFalse
Field media contactMaribel Alonso
Field qty recovered15,659 pounds recovered
Field recall number030-2020
Field recall reason › 1Product Contamination
Field recall reason › 2Unfit for Human Consumption
Field archive recallTrue
Field last modified date2021-01-13
Field related to outbreakFalse
Field recall number export030-2020
Field company media contact Company Contact Company Contact
Field recall classificationClass I

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the UPC barcode, production lot number, or "Best By" date printed on the packaging against the official identifiers listed above.

2Isolate & Discontinue Use

Do not consume, cook, or serve this product. Do not feed to pets. Seal the item in a plastic bag to prevent cross-contamination.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (USDA FSIS).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Nestlé Prepared Foods Recalls Lean Cuisine Baked Chicken Meal Products Due to Possible Foreign Matter Contamination?

Immediately stop consuming the product and do not feed it to pets. Quarantine the package in a sealed bag so it cannot contaminate other food, and check the lot code or expiration date against this official notice.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (USDA FSIS). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

  • StatusTrue
  • Nivel de RiesgoClass I
Recall Hazard Severity
High Alert (Class I)
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