NEC Technologies Inc. Recalls PC-17-01 And PC-17-02 Laptop Computer Batteries
USNEC Technologies Inc. Recalls PC-17-01 And PC-17-02 Laptop Computer Batteries
Recalling Firm: NEC Technologies
Motivo del Retiro / Peligro
TranslatedExplosion/Projectiles
Descripción del Producto e Identificación
TranslatedNovember 22, 1994 Release # 94-011 PRODUCT: NEC PC-17-01 and PC-17-02 Laptop Computers. PROBLEM: The computer battery can explode and catch fire. WHAT TO DO: Turn on computer with the AC adapter disconnected and allow battery to discharge. Call (800)237-2913 to arrange for repair. WASHINGTON, DC -- CPSC, NEC Technologies Inc. (NECT), Boxborough, MA, is voluntarily recalling batteries in NEC PC-17-01 and PC-17-02 Laptop Computers. The batteries in these laptop computers can explode and catch fire. Approximately 13,000 NEC PC-17-01 and PC-17-02 Laptop Computers were sold in the United States and Canada from December 1988 to April 1990. Model numbers can be found on the bottom of the computer. Only the portable PC-17-01 and PC-17-02 models are involved. No other NEC computers are involved. NECT is aware of seven incidents of smoke and/or fire which occurred during battery recharging. Although there are no known injuries to date, NECT and CPSC view this as an important matter and are making every effort to insure consumer safety. To encourage participation in this recall, NEC is offering a $100 reimbursement to all consumers taking advantage of this important free battery replacement program. NEC developed, and currently has available, a new battery using state of the art nickel-metal hydride technology to replace the defective batteries. Consumers should turn on the computers with the AC adapter disconnected and allow the batteries to drain completely. Owners should call NEC toll free at 1-800-237-2913 to arrange for free replacement of the battery and the $100 reimbursement. NEC Technologies is a wholly-owned subsidiary of NEC Corporation. Media inquiries should be directed to John Bace at (312) 836-7403. CPSC is announcing this recall as a part of its mission to protect the public from unreasonable risks of injury and death associated with consumer products. The Commission's objective is to reduce the estimated 28.6 million injuries and 21,700 deaths associated each year with the 15,000 different types of consumer products under CPSC's jurisdiction
Productos Afectados
TranslatedNEC Laptop Computers
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/1994/NEC-Technologies-Inc-Recalls-PC-17-01-And-PC-17-02-Laptop-Computer-Batteries |
| Title | NEC Technologies Inc. Recalls PC-17-01 And PC-17-02 Laptop Computer Batteries |
| Hazards › Name | Explosion/Projectiles |
| Products › 1 › Type | Adapter/Power Supply/Charger/Battery |
| Products › 1 › Category I D | 1808 |
| Products › 2 › Name | NEC Laptop Computers |
| Products › 2 › Type | Computer Equipment |
| Products › 2 › Category I D | 1893 |
| Recall I D | 5503 |
| Recall Date | 1993-11-22T00:00:00 |
| Description | November 22, 1994 Release # 94-011 PRODUCT: NEC PC-17-01 and PC-17-02 Laptop Computers. PROBLEM: The computer battery can explode and catch fire. WHAT TO DO: Turn on computer with the AC adapter disconnected and allow battery to discharge. Call (800)237-2913 to arrange for repair. WASHINGTON, DC -- CPSC, NEC Technologies Inc. (NECT), Boxborough, MA, is voluntarily recalling batteries in NEC PC-17-01 and PC-17-02 Laptop Computers. The batteries in these laptop computers can explode and catch fire. Approximately 13,000 NEC PC-17-01 and PC-17-02 Laptop Computers were sold in the United States and Canada from December 1988 to April 1990. Model numbers can be found on the bottom of the computer. Only the portable PC-17-01 and PC-17-02 models are involved. No other NEC computers are involved. NECT is aware of seven incidents of smoke and/or fire which occurred during battery recharging. Although there are no known injuries to date, NECT and CPSC view this as an important matter and are making every effort to insure consumer safety. To encourage participation in this recall, NEC is offering a $100 reimbursement to all consumers taking advantage of this important free battery replacement program. NEC developed, and currently has available, a new battery using state of the art nickel-metal hydride technology to replace the defective batteries. Consumers should turn on the computers with the AC adapter disconnected and allow the batteries to drain completely. Owners should call NEC toll free at 1-800-237-2913 to arrange for free replacement of the battery and the $100 reimbursement. NEC Technologies is a wholly-owned subsidiary of NEC Corporation. Media inquiries should be directed to John Bace at (312) 836-7403. CPSC is announcing this recall as a part of its mission to protect the public from unreasonable risks of injury and death associated with consumer products. The Commission's objective is to reduce the estimated 28.6 million injuries and 21,700 deaths associated each year with the 15,000 different types of consumer products under CPSC's jurisdiction |
| Recall Number | 94011 |
| Manufacturers › Name | NEC Technologies |
| Last Publish Date | 2015-02-18T00:00:00 |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought NEC Technologies Inc. Recalls PC-17-01 And PC-17-02 Laptop Computer Batteries?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Resumen
- Empresa ResponsableNEC Technologies
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