CPSCGeneral Alert

Naturo Sciences Recalls Eiji Essentials Wintergreen Oil Due to Failure to Meet Child Resistant Packaging Requirement; Risk of Poisoning (Recall Alert)

Publicado: 23 de abril de 2020ID de Retiro: 20737Categoría: Productos de ConsumoPaís: Estados Unidos
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Motivo del Retiro / Peligro

The product contains the substance methyl salicylate which must be in child resistant packaging as required by the Poison Prevention Packaging Act (PPPA). The packaging of the product is not child resistant, posing a risk of poisoning if the contents are swallowed by young children.

Descripción del Producto e Identificación

This recall involves Wintergreen Essential Oil in a 5 mL amber glass bottle with a black cap and red and black label. "Eiji," "Wintergreen", "100% Pure Essential Oil," and the volume amount of the bottle are printed on the label. The Eiji logo is printed in blue and product name in white. The lot number 6321C is printed on the bottom of the bottle.

Productos Afectados

Eiji Essentials Wintergreen Essential Oil

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2020/Naturo-Sciences-Recalls-Eiji-Essentials-Wintergreen-Oil-Due-to-Failure-to-Meet-Child-Resistant-Packaging-Requirement-Risk-of-Poisoning-Recall-Alert
TitleNaturo Sciences Recalls Eiji Essentials Wintergreen Oil Due to Failure to Meet Child Resistant Packaging Requirement; Risk of Poisoning (Recall Alert)
Images › U R Lhttps://www.cpsc.gov/s3fs-public/Screen Shot 2020-04-23 at 9.39.24 AM.png
Images › CaptionRecalled Eiji Wintergreen Essential Oil – 5 mL bottle
Hazards › NameThe product contains the substance methyl salicylate which must be in child resistant packaging as required by the Poison Prevention Packaging Act (PPPA). The packaging of the product is not child resistant, posing a risk of poisoning if the contents are swallowed by young children.
Injuries › NameNone reported
Products › NameEiji Essentials Wintergreen Essential Oil
Products › Number Of UnitsAbout 1,200
Recall I D8802
Remedies › NameConsumers should immediately store the product in a safe location out of reach of children and contact Naturo Sciences for a refund. The firm is directly notifying all known purchasers about the recall.
Retailers › NameOnline at Amazon.com, Walmart.com and Groupon.com from December 2017 through April 2020 for about $7.
Recall Date2020-04-23T00:00:00
DescriptionThis recall involves Wintergreen Essential Oil in a 5 mL amber glass bottle with a black cap and red and black label. "Eiji," "Wintergreen", "100% Pure Essential Oil," and the volume amount of the bottle are printed on the label. The Eiji logo is printed in blue and product name in white. The lot number 6321C is printed on the bottom of the bottle.
Distributors › NameNaturo Sciences, of Wilmington, Del.
Recall Number20737
Remedy Options › OptionRefund
Consumer ContactNaturo Sciences toll-free at 800-656-0273 from 9 a.m. to 5 p.m. PT Monday through Friday, email at support@naturosciences.com or online at www.naturosciences.com and click on ‘Naturo Sciences Eiji Wintergreen Oil Recall Alert’ for more information. Put “Refund” in the subject line of the e-mail and in the body provide your name, address, and photo of the product.
Last Publish Date2020-04-23T00:00:00
Manufacturer Countries › CountryUnited States

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Naturo Sciences Recalls Eiji Essentials Wintergreen Oil Due to Failure to Meet Child Resistant Packaging Requirement;...?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

    Recall Hazard Severity
    Caution (Class III)
    Alerta Oficial de la Agencia

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