Nap Queen Maxima Hybrid Mattresses Recalled by Adven Group Due to Fire Hazard; Violation of Federal Flammability Standard
USNap Queen Maxima Hybrid Mattresses Recalled by Adven Group Due to Fire Hazard; Violation of Federal Flammability Standard
Motivo del Retiro / Peligro
TranslatedThe mattresses fail to meet the mandatory federal flammability standard for mattresses, posing a fire hazard.
Descripción del Producto e Identificación
TranslatedThis recall involves all sizes of the Nap Queen 12-inch Maxima Hybrid of Cooling Gel Memory Foam and Bonnell Spring Mattress, including model numbers NQIH12KK, NQIH12QQ, NQIH12FF, NQIH12TT and NQIH12TX. The mattress is single-sided and has white with gray-dotted fabric ticking, a dark gray 4-inch mesh stripe and wave quilted pattern on the sides, and a straight-line quilted pattern on the top of the mattress. The tape edges are white and gray striped. On the mattress label, sewn into the cover, is the model name "Maxima" with the model number and "Imported by Adven Group, LLC." The mattresses were sold compressed in a box.
Productos Afectados
TranslatedNap Queen 12-inch Maxima Hybrid Mattress
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2024/Nap-Queen-Maxima-Hybrid-Mattresses-Recalled-by-Adven-Group-Due-to-Fire-Hazard-Violation-of-Federal-Flammability-Standard |
| Title | Nap Queen Maxima Hybrid Mattresses Recalled by Adven Group Due to Fire Hazard; Violation of Federal Flammability Standard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/nap-queen-mattress.jpg |
| Images › 1 › Caption | Recalled Nap Queen 12-inch Maxima Hybrid Mattress |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/nap-queen-fabric.jpg |
| Images › 2 › Caption | Close-up of fabric patterns on side and top of the mattress |
| Hazards › Name | The mattresses fail to meet the mandatory federal flammability standard for mattresses, posing a fire hazard. |
| Injuries › Name | None reported |
| Products › Name | Nap Queen 12-inch Maxima Hybrid Mattress |
| Products › Number Of Units | About 1,540 |
| Recall I D | 9783 |
| Remedies › Name | Consumers should immediately stop using the recalled mattresses and contact Nap Queen to receive a free fitted cover to put on the mattress to bring it into compliance with the federal standard. |
| Importers › Name | Adven Group LLC, of Missouri City, Texas |
| Retailers › Name | Amazon.com, Walmart.com, and Overstock.com from February 2023 through May 2023 for between $170 and $350. |
| Recall Date | 2023-12-07T00:00:00 |
| Description | This recall involves all sizes of the Nap Queen 12-inch Maxima Hybrid of Cooling Gel Memory Foam and Bonnell Spring Mattress, including model numbers NQIH12KK, NQIH12QQ, NQIH12FF, NQIH12TT and NQIH12TX. The mattress is single-sided and has white with gray-dotted fabric ticking, a dark gray 4-inch mesh stripe and wave quilted pattern on the sides, and a straight-line quilted pattern on the top of the mattress. The tape edges are white and gray striped. On the mattress label, sewn into the cover, is the model name "Maxima" with the model number and "Imported by Adven Group, LLC." The mattresses were sold compressed in a box. |
| Recall Number | 24041 |
| Remedy Options › Option | Repair |
| Consumer Contact | Nap Queen toll-free at 866-387-6239 from 9 a.m. to 5 p.m. CT Monday through Friday, or online at https://sleepqueens.myshopify.com/pages/napqueen-maxima-12-twin-size-mattress-recall or www.napqueensleep.com and click on the "Product Recall" banner at the top of the page for more information. |
| Last Publish Date | 2023-12-07T00:00:00 |
| Manufacturer Countries › Country | Kosovo |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Nap Queen Maxima Hybrid Mattresses Recalled by Adven Group Due to Fire Hazard; Violation of Federal Flammability Stan...?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
Revise otros productos en su hogar
Herramientas GratuitasSafety recalls are issued daily across foods, medications, vehicles, and electronics. Use our instant tools to check your home for active safety warnings:
📢 Compartir advertencia
Alert family and friends to keep them safe. Copy this quick alert message:
🚨 SAFETY ALERT: Nap Queen Maxima Hybrid Mattresses Recalled by Adven Group Due to Fire Hazard; Violation of Federal Flammability Standard Check if your household is affected: https://therecallfile.com/es/recalls/nap-queen-maxima-hybrid-mattresses-recalled-by-adven-group-due-to-fire/CPSC-24041
Unirse a la lista de alertas
Reciba alertas por correo electrónico cuando se publiquen retiros críticos.
Support The Recall File
Help keep official recall alerts free, accessible, and fast for everyone.
Retiros Relacionados
Health CanadaTransport Canada Recall - 2018088 -
Transport Canada Recall - 2018088 -
Tires
Health CanadaTransport Canada Recall - 2018288 -
Transport Canada Recall - 2018288 -
Airbag
Health CanadaTransport Canada Recall - 2018409 -
Transport Canada Recall - 2018409 -
Airbag