CPSCGeneral Alert

Multi-Purpose Kids Bike Helmets Recalled Due to Risk of Head Injury, Failure to Meet Bicycle Helmet Standard Requirements; Sold by Ecnup Exclusively on Amazon.com (Recall Alert)

Name: Multi-Purpose Kids Bike Helmets Recalled Due to Risk of Head Injury, Failure to Meet Bicycle Helmet Standard Requirem...
Brand: MultiPurpose
SKU: CPSC-23785
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publicado: 24 de agosto de 2023ID de Retiro: 23785Categoría: Productos de ConsumoPaís: Estados Unidos

🌐

Traducir AvisoTranslate notice text, hazard warnings, and descriptions into any supported language.

Motivo del Retiro / Peligro

The recalled helmets do not comply with the coverage, positional stability, and labeling requirements of the CPSC federal safety standard for bicycle helmets. The helmets can fail to protect in the event of a crash, posing a risk of head injury.

Descripción del Producto e Identificación

This recall involves Ecnup Kids Bike Helmets in size Extra Small (XS), fitting a head circumference of about 18-1/2 to 20-1/2 inches. The helmets are pink, purple, blue, "dinosaur blue" or "aqua ocean world" with red removable padding, black straps and a black buckle. The serial number SL712-202201 and November 2022 are printed on a white label on the inside of the helmet.

Productos Afectados

Kids bike helmets

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2023/Multi-Purpose-Kids-Bike-Helmets-Recalled-Due-to-Risk-of-Head-Injury-Failure-to-Meet-Bicycle-Helmet-Standard-Requirements-Sold-by-Ecnup-Exclusively-on-Amazon-com-Recall-Alert
Title	Multi-Purpose Kids Bike Helmets Recalled Due to Risk of Head Injury, Failure to Meet Bicycle Helmet Standard Requirements; Sold by Ecnup Exclusively on Amazon.com (Recall Alert)
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/ecnup-helmet.jpg
Images › 1 › Caption	Recalled Ecnup helmet in purple
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/ecnup-helmet-rear.jpg
Images › 2 › Caption	Recalled Ecnup helmet in purple (rear view)
Images › 3 › U R L	https://www.cpsc.gov/s3fs-public/encup-helmets.png
Images › 3 › Caption	Recalled Ecnup helmets
Hazards › Name	The recalled helmets do not comply with the coverage, positional stability, and labeling requirements of the CPSC federal safety standard for bicycle helmets. The helmets can fail to protect in the event of a crash, posing a risk of head injury.
Injuries › Name	None reported
Products › Name	Kids bike helmets
Products › Number Of Units	About 215
Recall I D	9695
Remedies › Name	Consumers should immediately stop using the recalled helmets and contact Ecnup for a full refund. To receive a refund, consumers should destroy the helmet by cutting off the straps, email photos of the helmet with the straps cut off to bikebikeliu@hotmail.com to prove destruction, and then dispose of the recalled helmet. Ecnup is contacting all purchasers directly.
Retailers › Name	Online exclusively at Amazon.com from January 2022 through February 2023 for between $20 and $30.
Recall Date	2023-08-24T00:00:00
Description	This recall involves Ecnup Kids Bike Helmets in size Extra Small (XS), fitting a head circumference of about 18-1/2 to 20-1/2 inches. The helmets are pink, purple, blue, "dinosaur blue" or "aqua ocean world" with red removable padding, black straps and a black buckle. The serial number SL712-202201 and November 2022 are printed on a white label on the inside of the helmet.
Distributors › Name	ECNUP, of China
Recall Number	23785
Remedy Options › Option	Refund
Consumer Contact	Ecnup by email at bikebikeliu@hotmail.com or through the messaging portal on Amazon.com.
Last Publish Date	2023-08-24T00:00:00
Manufacturer Countries › Country	China

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Multi-Purpose Kids Bike Helmets Recalled Due to Risk of Head Injury, Failure to Meet Bicycle Helmet Standard Requirem...?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

Revise otros productos en su hogar

Herramientas Gratuitas

Safety recalls are issued daily across foods, medications, vehicles, and electronics. Use our instant tools to check your home for active safety warnings:

Escáner de Código de Barras Verificador de VIN Inspector de Alacena

Resumen

Recall Hazard Severity

Caution (Class III)

Alerta Oficial de la Agencia

📢 Compartir advertencia

Alert family and friends to keep them safe. Copy this quick alert message:

🚨 SAFETY ALERT: Multi-Purpose Kids Bike Helmets Recalled Due to Risk of Head Injury, Failure to Meet Bicycle Helmet Standard Requirements; Sold by Ecnup Exclusively on Amazon.com (Recall Alert)

Check if your household is affected:
https://therecallfile.com/es/recalls/multi-purpose-kids-bike-helmets-recalled-due-to-risk-of-head-injury-fa/CPSC-23785

WhatsApp Facebook

Unirse a la lista de alertas

Reciba alertas por correo electrónico cuando se publiquen retiros críticos.

Support The Recall File

Help keep official recall alerts free, accessible, and fast for everyone.

Spread the WordMulti-Purpose Kids Bike Helmets Recalled Due to Risk of Head Injury, Failure to Meet Bicycle Helmet Standard Requirements; Sold by Ecnup Exclusively on Amazon.com (Recall Alert)

Multi-Purpose Kids Bike Helmets Recalled Due to Risk of Head Injury, Failure to Meet Bicycle Helmet Standard Requirements; Sold by Ecnup Exclusively on Amazon.com (Recall Alert)