MTD Southwest Recalls Trimmers and Polesaws Due to Laceration Hazard
MTD Southwest Recalls Trimmers and Polesaws Due to Laceration Hazard
Recalling Firm: MTD Southwest Inc., of Tempe, Ariz.
Motivo del Retiro / Peligro
TranslatedThe head of the trimmers and polesaws can continue to rotate when the throttle is released, posing a laceration hazard.
Descripción del Producto e Identificación
TranslatedThis recall involves Troy-Bilt, Craftsman-branded trimmers and Remington-branded polesaws powered by a 25cc 2-Cycle gasoline engine. The trimmer's housing is red and black and Troy-Bilt or Craftsman is printed on the top of the unit. The polesaw's housing is orange and black and Remington is printed on the top of the unit. Trimmers and polesaws have serial numbers 1K199DG1886 through 1L059DH1017. The model and serial number is located on the white model label on the engine cover. The following model numbers are included in this recall. Brand Model Product Description UPC Code Troybilt 41AD252S766 41CDZ25C766 TB252S Straight Shaft Trimmer TB22 Curve Shaft Trimmer 084931848528 084931845725 Craftsman 41BDZ20C791 (CMXGTAMDZ20C) 41BDZ22C791 (CMXGTAMDZ22C) WC215 Curve Shaft Trimmer WS215 Straight Shaft Trimmer 084931847729 084931847736 Remington 41CDPS1C983 RM2599 Polesaw 084931843950
Productos Afectados
TranslatedTroy-Bilt and Craftsman 25cc 2-Cycle trimmers and Remington 25cc 2-Cycle polesaw
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2020/MTD-Southwest-Recalls-Trimmers-and-Polesaws-Due-to-Laceration-Hazard |
| Title | MTD Southwest Recalls Trimmers and Polesaws Due to Laceration Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Screen Shot 2020-04-16 at 9.02.36 AM.png |
| Images › 1 › Caption | Recalled Troy-Bilt Trimmers |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Screen Shot 2020-04-16 at 9.02.43 AM.png |
| Images › 2 › Caption | Recalled Craftsman Trimmers |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/Screen Shot 2020-04-16 at 9.02.58 AM.png |
| Images › 3 › Caption | Recalled Remington Trimmer |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/Screen Shot 2020-04-16 at 9.03.32 AM.png |
| Images › 4 › Caption | Model and serial numbers are located on a white label on the product |
| Images › 5 › U R L | https://www.cpsc.gov/s3fs-public/Screen Shot 2020-04-16 at 9.03.43 AM.png |
| Images › 5 › Caption | Model and serial numbers are located on a white label on the product |
| Images › 6 › U R L | https://www.cpsc.gov/s3fs-public/Screen Shot 2020-04-16 at 9.03.55 AM.png |
| Images › 6 › Caption | Description of how to identify date of manufacture based on serial number of product |
| Hazards › Name | The head of the trimmers and polesaws can continue to rotate when the throttle is released, posing a laceration hazard. |
| Injuries › Name | None reported |
| Products › Name | Troy-Bilt and Craftsman 25cc 2-Cycle trimmers and Remington 25cc 2-Cycle polesaw |
| Products › Number Of Units | About 2,660 |
| Recall I D | 8793 |
| Remedies › Name | Consumers should immediately stop using the recalled trimmers and polesaws and contact MTD Southwest for instructions on obtaining a free replacement trimmer or polesaw. |
| Retailers › Name | Ace Hardware, Menards, Tru Value, Do It Best, Fred Meyer, and other stores nationwide from November 2019 through January 2020 for between $109 and $190. |
| Recall Date | 2020-04-16T00:00:00 |
| Description | This recall involves Troy-Bilt, Craftsman-branded trimmers and Remington-branded polesaws powered by a 25cc 2-Cycle gasoline engine. The trimmer's housing is red and black and Troy-Bilt or Craftsman is printed on the top of the unit. The polesaw's housing is orange and black and Remington is printed on the top of the unit. Trimmers and polesaws have serial numbers 1K199DG1886 through 1L059DH1017. The model and serial number is located on the white model label on the engine cover. The following model numbers are included in this recall. Brand Model Product Description UPC Code Troybilt 41AD252S766 41CDZ25C766 TB252S Straight Shaft Trimmer TB22 Curve Shaft Trimmer 084931848528 084931845725 Craftsman 41BDZ20C791 (CMXGTAMDZ20C) 41BDZ22C791 (CMXGTAMDZ22C) WC215 Curve Shaft Trimmer WS215 Straight Shaft Trimmer 084931847729 084931847736 Remington 41CDPS1C983 RM2599 Polesaw 084931843950 |
| Product U P Cs › 1 › U P C | 084931843950 |
| Product U P Cs › 2 › U P C | 084931845725 |
| Product U P Cs › 3 › U P C | 084931847729 |
| Product U P Cs › 4 › U P C | 084931847736 |
| Product U P Cs › 5 › U P C | 084931848528 |
| Recall Number | 20110 |
| Manufacturers › Name | MTD Southwest Inc., of Tempe, Ariz. |
| Remedy Options › Option | Replace |
| Consumer Contact | MTD Southwest toll-free at 888-848-6038 from 8:30 a.m. to 5 p.m. ET Monday through Friday or online at www.mtdproducts.com and click on Product Recall tab located on the bottom of the homepage for more information. |
| Last Publish Date | 2020-04-16T00:00:00 |
| Manufacturer Countries › Country | Mexico |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought MTD Southwest Recalls Trimmers and Polesaws Due to Laceration Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Resumen
- Empresa ResponsableMTD Southwest Inc., of Tempe, Ariz.
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