CPSCGeneral Alert

MTD Southwest Recalls Trimmers and Polesaws Due to Laceration Hazard

Publicado: 16 de abril de 2020ID de Retiro: 20110Categoría: Productos de ConsumoPaís: Estados Unidos
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Motivo del Retiro / Peligro

The head of the trimmers and polesaws can continue to rotate when the throttle is released, posing a laceration hazard.

Descripción del Producto e Identificación

This recall involves Troy-Bilt, Craftsman-branded trimmers and Remington-branded polesaws powered by a 25cc 2-Cycle gasoline engine. The trimmer's housing is red and black and Troy-Bilt or Craftsman is printed on the top of the unit. The polesaw's housing is orange and black and Remington is printed on the top of the unit. Trimmers and polesaws have serial numbers 1K199DG1886 through 1L059DH1017. The model and serial number is located on the white model label on the engine cover. The following model numbers are included in this recall. Brand Model Product Description UPC Code Troybilt 41AD252S766 41CDZ25C766 TB252S Straight Shaft Trimmer TB22 Curve Shaft Trimmer 084931848528 084931845725 Craftsman 41BDZ20C791 (CMXGTAMDZ20C) 41BDZ22C791 (CMXGTAMDZ22C) WC215 Curve Shaft Trimmer WS215 Straight Shaft Trimmer 084931847729 084931847736 Remington 41CDPS1C983 RM2599 Polesaw 084931843950

Productos Afectados

Troy-Bilt and Craftsman 25cc 2-Cycle trimmers and Remington 25cc 2-Cycle polesaw

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2020/MTD-Southwest-Recalls-Trimmers-and-Polesaws-Due-to-Laceration-Hazard
TitleMTD Southwest Recalls Trimmers and Polesaws Due to Laceration Hazard
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/Screen Shot 2020-04-16 at 9.02.36 AM.png
Images › 1 › CaptionRecalled Troy-Bilt Trimmers
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/Screen Shot 2020-04-16 at 9.02.43 AM.png
Images › 2 › CaptionRecalled Craftsman Trimmers
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/Screen Shot 2020-04-16 at 9.02.58 AM.png
Images › 3 › CaptionRecalled Remington Trimmer
Images › 4 › U R Lhttps://www.cpsc.gov/s3fs-public/Screen Shot 2020-04-16 at 9.03.32 AM.png
Images › 4 › CaptionModel and serial numbers are located on a white label on the product
Images › 5 › U R Lhttps://www.cpsc.gov/s3fs-public/Screen Shot 2020-04-16 at 9.03.43 AM.png
Images › 5 › CaptionModel and serial numbers are located on a white label on the product
Images › 6 › U R Lhttps://www.cpsc.gov/s3fs-public/Screen Shot 2020-04-16 at 9.03.55 AM.png
Images › 6 › CaptionDescription of how to identify date of manufacture based on serial number of product
Hazards › NameThe head of the trimmers and polesaws can continue to rotate when the throttle is released, posing a laceration hazard.
Injuries › NameNone reported
Products › NameTroy-Bilt and Craftsman 25cc 2-Cycle trimmers and Remington 25cc 2-Cycle polesaw
Products › Number Of UnitsAbout 2,660
Recall I D8793
Remedies › NameConsumers should immediately stop using the recalled trimmers and polesaws and contact MTD Southwest for instructions on obtaining a free replacement trimmer or polesaw.
Retailers › NameAce Hardware, Menards, Tru Value, Do It Best, Fred Meyer, and other stores nationwide from November 2019 through January 2020 for between $109 and $190.
Recall Date2020-04-16T00:00:00
DescriptionThis recall involves Troy-Bilt, Craftsman-branded trimmers and Remington-branded polesaws powered by a 25cc 2-Cycle gasoline engine. The trimmer's housing is red and black and Troy-Bilt or Craftsman is printed on the top of the unit. The polesaw's housing is orange and black and Remington is printed on the top of the unit. Trimmers and polesaws have serial numbers 1K199DG1886 through 1L059DH1017. The model and serial number is located on the white model label on the engine cover. The following model numbers are included in this recall. Brand Model Product Description UPC Code Troybilt 41AD252S766 41CDZ25C766 TB252S Straight Shaft Trimmer TB22 Curve Shaft Trimmer 084931848528 084931845725 Craftsman 41BDZ20C791 (CMXGTAMDZ20C) 41BDZ22C791 (CMXGTAMDZ22C) WC215 Curve Shaft Trimmer WS215 Straight Shaft Trimmer 084931847729 084931847736 Remington 41CDPS1C983 RM2599 Polesaw 084931843950
Product U P Cs › 1 › U P C084931843950
Product U P Cs › 2 › U P C084931845725
Product U P Cs › 3 › U P C084931847729
Product U P Cs › 4 › U P C084931847736
Product U P Cs › 5 › U P C084931848528
Recall Number20110
Manufacturers › NameMTD Southwest Inc., of Tempe, Ariz.
Remedy Options › OptionReplace
Consumer ContactMTD Southwest toll-free at 888-848-6038 from 8:30 a.m. to 5 p.m. ET Monday through Friday or online at www.mtdproducts.com and click on Product Recall tab located on the bottom of the homepage for more information.
Last Publish Date2020-04-16T00:00:00
Manufacturer Countries › CountryMexico

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought MTD Southwest Recalls Trimmers and Polesaws Due to Laceration Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

  • Empresa ResponsableMTD Southwest Inc., of Tempe, Ariz.
Recall Hazard Severity
Caution (Class III)
Alerta Oficial de la Agencia

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🚨 SAFETY ALERT: MTD Southwest Inc., of Tempe, Ariz. - MTD Southwest Recalls Trimmers and Polesaws Due to Laceration Hazard

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https://therecallfile.com/es/recalls/mtd-southwest-recalls-trimmers-and-polesaws-due-to-laceration-hazard/CPSC-20110
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