CPSCGeneral Alert

MTD Recalls Craftsman and Troy-Bilt Riding Lawn Mowers Due to Crash Hazard

Publicado: 14 de abril de 2022ID de Retiro: 22119Categoría: Productos de ConsumoPaís: Estados Unidos
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Motivo del Retiro / Peligro

The riding mowers can fail to come to a complete stop and continue to move at a speed of about one mile per hour when the clutch/brake pedal is fully depressed, posing a low speed crash hazard.

Descripción del Producto e Identificación

This recall involves Craftsman 30" mini and Troy-Bilt TB30 riding lawn mowers. The lawn mowers are red and black. Troy-Bilt or Craftsman are printed on the front column. Recalled lawn mowers are not marked with a green X, were manufactured from July 20, 2021 through December 17, 2022, and have serial numbers 1G20MB20001 through 1L17MB20228. The month and year of manufacture are found on the model plate label under the heading DOM for Date of Manufacture. The third and fourth characters of the serial number identify the manufacturing day. For example, serial number 1G20MB20001 would mean the mower was manufactured on the 20th day of the month of July. Months are listed A (January) through L (December). The date of manufacture, the serial number, which includes the full manufacture date, and the following model or SKU numbers can be found on the model plate label on the bottom of the seat pan: Brand Model SKU Troy-Bilt 13B726JD023 1004822873 3AC26JD023 1006771776 13AC26JD066 Craftsman 13BC26JD093 CMXGRAM1130035 13AC26JD093

Productos Afectados

Craftsman 30" Mini and Troy-Bilt TB30 Riding Lawn Mowers

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2022/MTD-Recalls-Craftsman-and-Troy-Bilt-Riding-Lawn-Mowers-Due-to-Crash-Hazard
TitleMTD Recalls Craftsman and Troy-Bilt Riding Lawn Mowers Due to Crash Hazard
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/Screen Shot 2022-04-13 at 9.27.35 PM.png
Images › 1 › CaptionRecalled Craftsman 30" Mini Riding Mower
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/Screen Shot 2022-04-13 at 9.28.28 PM.png
Images › 2 › CaptionRecalled Troy-Bilt TB30 Riding Lawn Mower
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/Screen Shot 2022-04-13 at 9.29.35 PM.png
Images › 3 › CaptionThe model and serial number is located on a model plate label on the bottom of the seat pan
Images › 4 › U R Lhttps://www.cpsc.gov/s3fs-public/Screen Shot 2022-04-13 at 9.30.14 PM.png
Images › 4 › CaptionThe model and serial number is located on a model plate label on the bottom of the seat pan
Hazards › NameThe riding mowers can fail to come to a complete stop and continue to move at a speed of about one mile per hour when the clutch/brake pedal is fully depressed, posing a low speed crash hazard.
Injuries › NameNone reported
Products › NameCraftsman 30" Mini and Troy-Bilt TB30 Riding Lawn Mowers
Products › Number Of UnitsAbout 6,200
Recall I D9284
Remedies › NameConsumers should immediately stop using the recalled lawn mowers and contact Craftsman or Troy-Bilt for a free inspection and repair. Consumers will be assisted in contacting a local repair shop to have a replacement drive belt installed at no cost to the consumer. Pickup and delivery of the lawn mower will be arranged if necessary at no cost to the consumer.
Retailers › NameThe Home Depot, Lowe's and hardware stores nationwide and online at www.homedepot.com or www.lowes.com from July 2021 through January 2022 for about $1,600.
Recall Date2022-04-14T00:00:00
DescriptionThis recall involves Craftsman 30" mini and Troy-Bilt TB30 riding lawn mowers. The lawn mowers are red and black. Troy-Bilt or Craftsman are printed on the front column. Recalled lawn mowers are not marked with a green X, were manufactured from July 20, 2021 through December 17, 2022, and have serial numbers 1G20MB20001 through 1L17MB20228. The month and year of manufacture are found on the model plate label under the heading DOM for Date of Manufacture. The third and fourth characters of the serial number identify the manufacturing day. For example, serial number 1G20MB20001 would mean the mower was manufactured on the 20th day of the month of July. Months are listed A (January) through L (December). The date of manufacture, the serial number, which includes the full manufacture date, and the following model or SKU numbers can be found on the model plate label on the bottom of the seat pan: Brand Model SKU Troy-Bilt 13B726JD023 1004822873 3AC26JD023 1006771776 13AC26JD066 Craftsman 13BC26JD093 CMXGRAM1130035 13AC26JD093
Recall Number22119
Manufacturers › NameMTD Products Inc, of Cleveland, Ohio
Remedy Options › 1 › OptionRepair
Remedy Options › 2 › OptionReplace
Consumer ContactCraftsman toll-free at 866-864-2949 from 8:30 a.m. to 5 p.m. ET Monday through Friday and 9 a.m. to 6 p.m. ET on Saturdays, or online at https://www.craftsman.com/support/safety-recalls/cmxgram1130035 or www.craftsman.com and click the "Support" tab at the top of the homepage and then scroll down to "Safety Recalls." Troy-Bilt toll-free at 888-848-6038 from 8:30 a.m. to 5 p.m. ET Monday through Friday and 9 a.m. to 6 p.m. on Saturdays, or online at https://www.troybilt.com/en_US/recall-mini-riding-mower-2022.html or www.troybilt.com and click on the "Product Recalls" link at the bottom of the page for more information.
Last Publish Date2022-04-14T00:00:00
Manufacturer Countries › CountryUnited States

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought MTD Recalls Craftsman and Troy-Bilt Riding Lawn Mowers Due to Crash Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

  • Empresa ResponsableMTD Products Inc, of Cleveland, Ohio
Recall Hazard Severity
Caution (Class III)
Alerta Oficial de la Agencia

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