MTD Products Australia Pty Ltd – Kawasaki engines in Cub Cadet lawn mowers – Updated remedy
AustraliaMTD Products Australia Pty Ltd – Kawasaki engines in Cub Cadet lawn mowers – Updated remedy
Motivo del Retiro / Peligro
TranslatedThe voltage regulator in affected Kawasaki general purpose engines, installed in Cub Cadet lawn mowers can malfunction. The affected mowers can catch fire at any time, even if the engine is off or not in use.
Descripción del Producto e Identificación
TranslatedReason / Defects: The voltage regulator in affected Kawasaki general purpose engines, installed in Cub Cadet lawn mowers can malfunction. The affected mowers can catch fire at any time, even if the engine is off or not in use. Hazards: There is risk of fire, serious injury or death and/or damage to property if the voltage regulator malfunctions in affected Kawasaki general purpose engines. What to do: Consumers should: Stop using their affected mower until it has been repaired. Disconnect the negative battery cable and secure it away from the negative battery post. If you are unsure on how to disconnect the battery, please contact your local Cub Cadet dealer . Contact MTD Products to register for a repair. Repairs are expected to commence from mid-March 2024 when replacement voltage regulators become available. For more information and to register for repairs, future communications and updates, contact MTD Products Australia Pty Ltd via email: S-OPG-TechServiceAus@sbdinc.com or phone 1300 951 594 (8:30 am to 4:30 pm AEST, Monday to Friday).
Productos Afectados
TranslatedKawasaki general engines with voltage regulator (part no. 21066-0785), installed in select Cub Cadet lawn mowers. Affected Cub Cadet lawn mower models: • Ultima ZTXS5 (471ICAB8330) • Pro-Z 554 S (53AIHJUN330) • Pro-Z 560 S (53AIHJUV330) • Pro-Z 760 S (53AIHKUV330) • Pro-Z 972 S (53AIHMUY330) • ZTX6 60 (47RIAHA8010) • Pro-Z 972 SD (53TIHMUY050) • Pro-Z 972 SD (53TIHMUY330) The remedy for this recall was updated on 13 March 2024.
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 1376425c-64fa-498d-a5ba-edd0c1e70fa7 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/mtd-products-australia-pty-ltd-%E2%80%93-kawasaki-engines-in-cub-cadet-lawn-mowers-%E2%80%93-updated-remedy |
| Pub Date | Mon, 29 Jan 2024 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Cub%20Cadet%20lawn%20mower.png?itok=O8PANyYb |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought MTD Products Australia Pty Ltd – Kawasaki engines in Cub Cadet lawn mowers – Updated remedy?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Resumen
- Nivel de Riesgo["Ride-on lawn mowers and tractors","Farm equipment and supplies"]
- DistributionAustralia
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