Mohawk Recalls Rugs Due To Fire Hazard; Sold Exclusively at The Home Depot
USMohawk Recalls Rugs Due To Fire Hazard; Sold Exclusively at The Home Depot
Motivo del Retiro / Peligro
TranslatedThe large rugs fail to meet federal standards for flammability and could ignite, posing fire and burn hazards to consumers. The small rugs fail to meet federal labeling requirements. Small rugs are not required to meet the federal flammability standard; however, they are required to be permanently labeled with the following statement: "FLAMMABLE (FAILS U.S. DEPARTMENT OF COMMERCE STANDARD FF 2-70): SHOULD NOT BE USED NEAR SOURCES OF IGNITION."
Descripción del Producto e Identificación
TranslatedThis recall involves large and small Altitude shag area rugs. Large rugs came in sizes 59 inches x 84 inches with SKU number 1000012476 or 1000037219, 72 inches x 120 inches with SKU number 1000012477 and 84 inches x 120 inches with SKU number 1000037220. Small rugs came in sizes 24 inches x 36 inches with SKU number 1000037217 and 24 inches x 48 inches with SKU number 1000037218. The rugs are made of polyester and were available in the color gold. "Altitude Gold", the size and the SKU number are on a label on the underside of the product.
Productos Afectados
TranslatedAltitude Gold shag rugs
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2015/Mohawk-Recalls-Rugs |
| Title | Mohawk Recalls Rugs Due To Fire Hazard; Sold Exclusively at The Home Depot |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2015.15031.1-MohawkRugLARGE.jpg |
| Images › 1 › Caption | Mohawk Altitude shag rug |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2015.15031.2-MohawkRugLabelLARGE.jpg |
| Images › 2 › Caption | Label on the underside of the Mohawk Altitude shag rug |
| Hazards › Name | The large rugs fail to meet federal standards for flammability and could ignite, posing fire and burn hazards to consumers. The small rugs fail to meet federal labeling requirements. Small rugs are not required to meet the federal flammability standard; however, they are required to be permanently labeled with the following statement: "FLAMMABLE (FAILS U.S. DEPARTMENT OF COMMERCE STANDARD FF 2-70): SHOULD NOT BE USED NEAR SOURCES OF IGNITION." |
| Injuries › Name | None reported |
| Products › Name | Altitude Gold shag rugs |
| Products › Type | Area Rugs or Carpets |
| Products › Category I D | 67886 |
| Products › Number Of Units | About 101,000 in the U.S. and Puerto Rico and about 2,800 in Canada |
| Recall I D | 1866 |
| Remedies › Name | Consumers should contact Mohawk to receive a refund for the large rugs and a warning label to be affixed to the underside of the small rugs. |
| Importers › Name | Mohawk Industries Inc., of Calhoun, Ga. |
| Retailers › Name | The Home Depot stores nationwide and online at HomeDepot.com from August 2013 through September 2014 for between $20 and $247. |
| Recall Date | 2014-11-19T00:00:00 |
| Description | This recall involves large and small Altitude shag area rugs. Large rugs came in sizes 59 inches x 84 inches with SKU number 1000012476 or 1000037219, 72 inches x 120 inches with SKU number 1000012477 and 84 inches x 120 inches with SKU number 1000037220. Small rugs came in sizes 24 inches x 36 inches with SKU number 1000037217 and 24 inches x 48 inches with SKU number 1000037218. The rugs are made of polyester and were available in the color gold. "Altitude Gold", the size and the SKU number are on a label on the underside of the product. |
| Recall Number | 15031 |
| Remedy Options › 1 › Option | Refund |
| Remedy Options › 2 › Option | Repair |
| Inconjunctions › U R L | https://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2014/42239r-eng.php |
| Consumer Contact | Mohawk toll-free at (877) 737-8343 from 8 a.m. to 5 p.m. Monday through Friday, or online at www.mohawkflooring.com and click on "Safety Recall" in the "Customer Care" section at the bottom of the page. |
| Last Publish Date | 2015-06-03T00:00:00 |
| Manufacturer Countries › Country | India |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Mohawk Recalls Rugs Due To Fire Hazard; Sold Exclusively at The Home Depot?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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