MerchSource Recalls FAO Schwarz Branded Toy Wood Play Smart Robot Buddy(s) and Wood Sensory Boards Due to Choking Hazard
USMerchSource Recalls FAO Schwarz Branded Toy Wood Play Smart Robot Buddy(s) and Wood Sensory Boards Due to Choking Hazard
Motivo del Retiro / Peligro
TranslatedDue to a manufacturing issue, small parts from the products can come loose, posing a choking hazard to young children.
Descripción del Producto e Identificación
TranslatedThis recall involves the FAO Schwarz Branded Toy Wood Play Smart Robot Buddy and the Toy Wood Sensory Board. The Robot Buddy is a sensory activity box with a robot factory inspired design featuring spinners, knobs and gear and bead manipulation activities. "Robot Factory" is written on the side of the activity box. The Toy Wood Sensory Board is a sensory activity center featuring spinners, flippers, a maze and a musical xylophone with a connected mallet. "FAO Schweetz Shop" is written on the top of the board. The following batch numbers are included in this recall: FAO Schwarz Toy Wood Play Smart Robot Batch number: 35227A21210 FAO Schwarz Toy Wood Sensory Board Batch number: 59945A21207 The batch number for the FAO Schwarz Branded Toy Wood Play Smart Robot is located on the inside panel of the activity box. The batch number for the FAO Schwarz Branded Toy Wood Sensory Board is screen printed in black on the back of the board.
Productos Afectados
TranslatedFAO Schwarz Toy Wood Play Smart Robot Buddy(s) and FAO Schwarz Toy Wood Sensory Boards
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2022/MerchSource-Recalls-FAO-Schwarz-Branded-Toy-Wood-Play-Smart-Robot-Buddys-and-Wood-Sensory-Boards-Due-to-Choking-Hazard |
| Title | MerchSource Recalls FAO Schwarz Branded Toy Wood Play Smart Robot Buddy(s) and Wood Sensory Boards Due to Choking Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/pic1_65.png |
| Images › 1 › Caption | Recalled FAO Schwarz Toy Wood Play Smart Robot Buddy |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/pic2_53.png |
| Images › 2 › Caption | Recalled FAO Schwarz Toy Wood Sensory Board |
| Hazards › Name | Due to a manufacturing issue, small parts from the products can come loose, posing a choking hazard to young children. |
| Injuries › Name | The firm has received 20 reports of small parts coming loose or falling off of the toys, including nine reports of parts coming loose or falling off of the Toy Wood Play Smart Robot and 11 reports of parts coming loose or falling off of the Toy Wood Sensory Board. No injuries have been reported. |
| Products › Name | FAO Schwarz Toy Wood Play Smart Robot Buddy(s) and FAO Schwarz Toy Wood Sensory Boards |
| Products › Number Of Units | About 46,200 (26,400 FAO Schwarz Branded Toy Wood Play Smart Robot Buddy(s) and 19,800 FAO Schwarz Branded Toy Wood Sensory Boards) |
| Recall I D | 9281 |
| Remedies › Name | Consumers should immediately take the recalled toys away from children, stop using them and contact MerchSource to receive a pre-paid label to return the recalled toys and instructions on how to receive a full refund. |
| Importers › Name | MerchSource LLC, of Irvine, California |
| Retailers › Name | FAO Schwarz and Target stores nationwide and online at www.faoschwarz.com and www.target.com from November 2021 through February 2022 for about $60 for the FAO Schwarz branded Toy Wood Play Smart Robot Buddy and about $25 for the FAO Schwarz Branded Toy Wood Sensory Board. |
| Recall Date | 2022-04-14T00:00:00 |
| Description | This recall involves the FAO Schwarz Branded Toy Wood Play Smart Robot Buddy and the Toy Wood Sensory Board. The Robot Buddy is a sensory activity box with a robot factory inspired design featuring spinners, knobs and gear and bead manipulation activities. "Robot Factory" is written on the side of the activity box. The Toy Wood Sensory Board is a sensory activity center featuring spinners, flippers, a maze and a musical xylophone with a connected mallet. "FAO Schweetz Shop" is written on the top of the board. The following batch numbers are included in this recall: FAO Schwarz Toy Wood Play Smart Robot Batch number: 35227A21210 FAO Schwarz Toy Wood Sensory Board Batch number: 59945A21207 The batch number for the FAO Schwarz Branded Toy Wood Play Smart Robot is located on the inside panel of the activity box. The batch number for the FAO Schwarz Branded Toy Wood Sensory Board is screen printed in black on the back of the board. |
| Recall Number | 22116 |
| Remedy Options › Option | Refund |
| Consumer Contact | MerchSource at 800-813-8762 from 9 a.m. to 5 p.m. PT Monday through Friday, by email at recall@merchsource.com or online at www.merchsource.com/recall or www.merchsource.com and click on the recall tab at the top right of the page for more information. |
| Last Publish Date | 2022-04-14T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought MerchSource Recalls FAO Schwarz Branded Toy Wood Play Smart Robot Buddy(s) and Wood Sensory Boards Due to Choking Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: MerchSource Recalls FAO Schwarz Branded Toy Wood Play Smart Robot Buddy(s) and Wood Sensory Boards Due to Choking Hazard Check if your household is affected: https://therecallfile.com/es/recalls/merchsource-recalls-fao-schwarz-branded-toy-wood-play-smart-robot-budd/CPSC-22116
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