Mercedes-Benz USA, LLC - Incorrectly Attached Driver's Seat Rail
USMercedes-Benz USA, LLC - Incorrectly Attached Driver's Seat Rail
Recalling Firm: Mercedes-Benz USA, LLC
Motivo del Retiro / Peligro
TranslatedAn incorrectly attached seat may not properly restrain the driver during a crash, increasing the risk of injury.
Descripción del Producto e Identificación
TranslatedMercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 GLC 300 and GLC 300 4MATIC vehicles. The driver's and front passenger seat rail may have been incorrectly attached to the vehicle body.
Productos Afectados
TranslatedIncorrectly Attached Driver's Seat Rail
Additional Source Details
| Field | Value |
|---|---|
| Subject | Incorrectly Attached Driver's Seat Rail |
| Nhtsa id | 24V808000 |
| Component | SEATS |
| Recall link › Url | https://www.nhtsa.gov/recalls?nhtsaId=24V808000 |
| Recall link › Description | Go to Recall |
| Recall type | Vehicle |
| Do not drive | No |
| Manufacturer | Mercedes-Benz USA, LLC |
| Defect summary | Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 GLC 300 and GLC 300 4MATIC vehicles. The driver's and front passenger seat rail may have been incorrectly attached to the vehicle body. |
| Completion rate | 100.00 |
| Corrective action | Dealers will inspect the bolt connection and tighten the bolts between the driver and front passenger seat rail and the vehicle body, free of charge. Owner notification letters were mailed December 4, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. |
| Consequence summary | An incorrectly attached seat may not properly restrain the driver during a crash, increasing the risk of injury. |
| Mfr campaign number | NR (Not Reported) |
| Potentially affected | 7 |
| Report received date | 2024-10-25T00:00:00.000 |
| Fire risk when parked | No |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsLocate your 17-digit VIN on the driver-side dash or door pillar. Check whether your specific vehicle has an open safety campaign before scheduling service.
If a "Do Not Drive" warning is present, park the vehicle safely outdoors away from structures and contact the manufacturer for complimentary towing.
Contact any authorized franchised dealership. By federal law, all recall inspections, replacement components, and labor must be provided 100% free of charge.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (NHTSA).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Mercedes-Benz USA, LLC - Incorrectly Attached Driver's Seat Rail?
Check your 17-digit Vehicle Identification Number (VIN) to verify if your specific car is affected. If the notice includes a 'Do Not Drive' warning, park the vehicle safely and contact an authorized dealership for towing and complimentary repair.
Q2:Can I get a full refund or free repair for this recall?
Yes. Under federal and international motor vehicle safety laws, franchised dealerships are legally required to perform all recall inspections, replacement parts, and labor 100% free of charge.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (NHTSA). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Resumen
- Empresa ResponsableMercedes-Benz USA, LLC
- Nivel de RiesgoSEATS
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