NHTSASTRUCTURE

Mercedes-Benz USA, LLC - Improperly Welded Engine Integral Carrier May Fail

Publicado: 9 de septiembre de 2024ID de Retiro: 24V658000Categoría: Vehículos y AutomotrizPaís: Estados Unidos
US
Vehicle RecallNHTSAUSUS

Mercedes-Benz USA, LLC - Improperly Welded Engine Integral Carrier May Fail

Recalling Firm: Mercedes-Benz USA, LLC

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Traducir AvisoTranslate notice text, hazard warnings, and descriptions into any supported language.

Motivo del Retiro / Peligro

A loss of vehicle control increases the risk of a crash.

Descripción del Producto e Identificación

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 GLC 300 and AMG GLC 43 vehicles. The integral carrier that supports the engine may fail due to improper welds, which can cause a loss of vehicle control.

Productos Afectados

Improperly Welded Engine Integral Carrier May Fail

Additional Source Details

FieldValue
SubjectImproperly Welded Engine Integral Carrier May Fail
Nhtsa id24V658000
ComponentSTRUCTURE
Recall link › Urlhttps://www.nhtsa.gov/recalls?nhtsaId=24V658000
Recall link › DescriptionGo to Recall
Recall typeVehicle
Do not driveNo
ManufacturerMercedes-Benz USA, LLC
Defect summaryMercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 GLC 300 and AMG GLC 43 vehicles. The integral carrier that supports the engine may fail due to improper welds, which can cause a loss of vehicle control.
Completion rate100.00
Corrective actionDealers will replace the integral carrier, free of charge. Owner notification letters were mailed October 11, 2024. Owners may contact MBUSA customer service at 1-877-496-3691. MBUSA's number for this recall is 2024090013.
Consequence summaryA loss of vehicle control increases the risk of a crash.
Mfr campaign number2024090013
Potentially affected4
Report received date2024-09-09T00:00:00.000
Fire risk when parkedNo

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Locate your 17-digit VIN on the driver-side dash or door pillar. Check whether your specific vehicle has an open safety campaign before scheduling service.

2Isolate & Discontinue Use

If a "Do Not Drive" warning is present, park the vehicle safely outdoors away from structures and contact the manufacturer for complimentary towing.

3Claim Free Statutory Remedy

Contact any authorized franchised dealership. By federal law, all recall inspections, replacement components, and labor must be provided 100% free of charge.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (NHTSA).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Mercedes-Benz USA, LLC - Improperly Welded Engine Integral Carrier May Fail?

Check your 17-digit Vehicle Identification Number (VIN) to verify if your specific car is affected. If the notice includes a 'Do Not Drive' warning, park the vehicle safely and contact an authorized dealership for towing and complimentary repair.

Q2:Can I get a full refund or free repair for this recall?

Yes. Under federal and international motor vehicle safety laws, franchised dealerships are legally required to perform all recall inspections, replacement parts, and labor 100% free of charge.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (NHTSA). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

  • Empresa ResponsableMercedes-Benz USA, LLC
  • Nivel de RiesgoSTRUCTURE
Recall Hazard Severity
Caution (Class III)
Alerta Oficial de la Agencia

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