Mercedes-Benz USA, LLC - High Voltage Battery May Catch Fire
USMercedes-Benz USA, LLC - High Voltage Battery May Catch Fire
Recalling Firm: Mercedes-Benz USA, LLC
Motivo del Retiro / Peligro
TranslatedA vehicle fire while parked or driving can increase the risk of injury.
Descripción del Producto e Identificación
TranslatedMercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 EQB 250, EQB 300 4MATIC, and EQB 350 4MATIC electric vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Productos Afectados
TranslatedHigh Voltage Battery May Catch Fire
Additional Source Details
| Field | Value |
|---|---|
| Subject | High Voltage Battery May Catch Fire |
| Nhtsa id | 25V050000 |
| Component | ELECTRICAL SYSTEM |
| Recall link › Url | https://www.nhtsa.gov/recalls?nhtsaId=25V050000 |
| Recall link › Description | Go to Recall |
| Recall type | Vehicle |
| Do not drive | No |
| Manufacturer | Mercedes-Benz USA, LLC |
| Defect summary | Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 EQB 250, EQB 300 4MATIC, and EQB 350 4MATIC electric vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving. |
| Corrective action | Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed on May 22, 2025. This is a phased recall. Phase 1 owner letters were mailed on May 22, 2025. Phase 2 owner letters were mailed on October 31, 2025 and Phase 3 owner letters were mailed on December 12, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025040005. |
| Consequence summary | A vehicle fire while parked or driving can increase the risk of injury. |
| Mfr campaign number | 2025040005 |
| Potentially affected | 12236 |
| Report received date | 2025-02-07T00:00:00.000 |
| Fire risk when parked | Yes |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsLocate your 17-digit VIN on the driver-side dash or door pillar. Check whether your specific vehicle has an open safety campaign before scheduling service.
If a "Do Not Drive" warning is present, park the vehicle safely outdoors away from structures and contact the manufacturer for complimentary towing.
Contact any authorized franchised dealership. By federal law, all recall inspections, replacement components, and labor must be provided 100% free of charge.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (NHTSA).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Mercedes-Benz USA, LLC - High Voltage Battery May Catch Fire?
Check your 17-digit Vehicle Identification Number (VIN) to verify if your specific car is affected. If the notice includes a 'Do Not Drive' warning, park the vehicle safely and contact an authorized dealership for towing and complimentary repair.
Q2:Can I get a full refund or free repair for this recall?
Yes. Under federal and international motor vehicle safety laws, franchised dealerships are legally required to perform all recall inspections, replacement parts, and labor 100% free of charge.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (NHTSA). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
Revise otros productos en su hogar
Herramientas GratuitasSafety recalls are issued daily across foods, medications, vehicles, and electronics. Use our instant tools to check your home for active safety warnings:
Resumen
- Empresa ResponsableMercedes-Benz USA, LLC
- Nivel de RiesgoELECTRICAL SYSTEM
📢 Compartir advertencia
Alert family and friends to keep them safe. Copy this quick alert message:
🚨 SAFETY ALERT: Mercedes-Benz USA, LLC - Mercedes-Benz USA, LLC - High Voltage Battery May Catch Fire Check if your household is affected: https://therecallfile.com/es/recalls/mercedes-benz-usa-llc-high-voltage-battery-may-catch-fire/NHTSA-25V050000
Unirse a la lista de alertas
Reciba alertas por correo electrónico cuando se publiquen retiros críticos.
Support The Recall File
Help keep official recall alerts free, accessible, and fast for everyone.
Retiros Relacionados
NHTSA- Vehicle Recall
- Vehicle Recall
NHTSAKibbi, LLC - Printed Circuit Board May Overheat
Kibbi, LLC - Printed Circuit Board May Overheat
An overheated printed circuit board increases the risk of a fire.
NHTSAToyota Motor Engineering & Manufacturing - Loss of Drive Power from Software Programming Error
Toyota Motor Engineering & Manufacturing - Loss of Drive Power from Software Programming Error
An unexpected loss of drive power increases the risk of a crash.