CPSCGeneral Alert

Melville Direct Recalls Fiber Optic Christmas Trees Due to Fire Hazard (Recall Alert)

Publicado: 21 de diciembre de 2017ID de Retiro: 18707Categoría: Productos de ConsumoPaís: Estados Unidos
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Motivo del Retiro / Peligro

The AC power adapter can overheat, posing a fire hazard.

Descripción del Producto e Identificación

This recall involves Bits and Pieces Fiber Optic indoor plug in Christmas tree. The full foliage branches have fiber optic light strands that change color. Each tree comes with an AC power adapter that is attached to the gold tone colored base that holds the tree in place. The AC power adapter plugs into a standard household outlet. The 18 inch tall tree item number is 43560 and weighs about three pounds. The 31 inch tall tree item number is 43559 and weighs about four pounds. The item numbers can be found on the UPC barcode label on the box.

Productos Afectados

Bits and Pieces Fiber Optic Christmas Trees

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2018/Melville-Direct-Recalls-Fiber-Optic-Christmas-Trees-Due-to-Fire-Hazard-Recall-Alert
TitleMelville Direct Recalls Fiber Optic Christmas Trees Due to Fire Hazard (Recall Alert)
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/701_1.jpeg
Images › 1 › Caption18 inch multi colored fiber optic indoor plug in Christmas tree.
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/701_2.jpeg
Images › 2 › Caption31 inch multi colored fiber optic indoor plug in Christmas tree
Hazards › NameThe AC power adapter can overheat, posing a fire hazard.
Injuries › NameThe firm has received 449 reports of the AC power adapter overheating. There was one injury reported.
Products › NameBits and Pieces Fiber Optic Christmas Trees
Products › Number Of UnitsAbout 1,700
Recall I D8212
Remedies › NameConsumers should immediately stop using the recalled power adapters, unplug them from the Christmas Tree and contact Melville for a full refund and free shipping. Melville is contacting purchasers directly.
Importers › NameMelville Direct LLC, of Dedham, Mass.
Retailers › NameBits and Pieces mail order catalog and online at www.bitsandpieces.com from October 2017 through December 2017 for about $50.
Recall Date2017-12-21T00:00:00
DescriptionThis recall involves Bits and Pieces Fiber Optic indoor plug in Christmas tree. The full foliage branches have fiber optic light strands that change color. Each tree comes with an AC power adapter that is attached to the gold tone colored base that holds the tree in place. The AC power adapter plugs into a standard household outlet. The 18 inch tall tree item number is 43560 and weighs about three pounds. The 31 inch tall tree item number is 43559 and weighs about four pounds. The item numbers can be found on the UPC barcode label on the box.
Distributors › NameMelville Direct LLC, of Dedham, Mass.
Recall Number18707
Manufacturers › NameYueqing City Island Fiber Optic Christmas Tree Plant, of China
Remedy Options › OptionRefund
Consumer ContactMelville toll-free at 866-503-6395 from 8 a.m. to 9 p.m. ET Monday through Friday or online at www.bitsandpieces.com and click on Product Recalls for more information .
Last Publish Date2017-12-21T00:00:00
Manufacturer Countries › CountryChina

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Melville Direct Recalls Fiber Optic Christmas Trees Due to Fire Hazard (Recall Alert)?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

  • Empresa ResponsableYueqing City Island Fiber Optic Christmas Tree Plant, of China
Recall Hazard Severity
Caution (Class III)
Alerta Oficial de la Agencia

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🚨 SAFETY ALERT: Yueqing City Island Fiber Optic Christmas Tree Plant, of China - Melville Direct Recalls Fiber Optic Christmas Trees Due to Fire Hazard (Recall Alert)

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