Mazda North American Operations - Front Suspension Bolts Not Tightened Properly
USMazda North American Operations - Front Suspension Bolts Not Tightened Properly
Recalling Firm: Mazda North American Operations
Motivo del Retiro / Peligro
TranslatedWheel or suspension component detachment can cause a loss of vehicle control and a loss of drive power, increasing the risk of a crash.
Descripción del Producto e Identificación
TranslatedMazda North American Operations is recalling certain 2025 CX-50 and CX-50 Hybrid vehicles. The front suspension fastener bolts may not be tightened properly, which can result in suspension component and/or wheel detachment.
Productos Afectados
TranslatedFront Suspension Bolts Not Tightened Properly
Additional Source Details
| Field | Value |
|---|---|
| Subject | Front Suspension Bolts Not Tightened Properly |
| Nhtsa id | 25V737000 |
| Component | SUSPENSION |
| Recall link › Url | https://www.nhtsa.gov/recalls?nhtsaId=25V737000 |
| Recall link › Description | Go to Recall |
| Recall type | Vehicle |
| Do not drive | No |
| Manufacturer | Mazda North American Operations |
| Defect summary | Mazda North American Operations is recalling certain 2025 CX-50 and CX-50 Hybrid vehicles. The front suspension fastener bolts may not be tightened properly, which can result in suspension component and/or wheel detachment. |
| Completion rate | 85.30 |
| Corrective action | Dealers will inspect the front suspension fastener bolts and, if necessary, replace and tighten them, free of charge. Owner notification letters were mailed December 10, 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 7925J. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 3, 2025. |
| Consequence summary | Wheel or suspension component detachment can cause a loss of vehicle control and a loss of drive power, increasing the risk of a crash. |
| Mfr campaign number | 7925J |
| Potentially affected | 1007 |
| Report received date | 2025-10-29T00:00:00.000 |
| Fire risk when parked | No |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsLocate your 17-digit VIN on the driver-side dash or door pillar. Check whether your specific vehicle has an open safety campaign before scheduling service.
If a "Do Not Drive" warning is present, park the vehicle safely outdoors away from structures and contact the manufacturer for complimentary towing.
Contact any authorized franchised dealership. By federal law, all recall inspections, replacement components, and labor must be provided 100% free of charge.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (NHTSA).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Mazda North American Operations - Front Suspension Bolts Not Tightened Properly?
Check your 17-digit Vehicle Identification Number (VIN) to verify if your specific car is affected. If the notice includes a 'Do Not Drive' warning, park the vehicle safely and contact an authorized dealership for towing and complimentary repair.
Q2:Can I get a full refund or free repair for this recall?
Yes. Under federal and international motor vehicle safety laws, franchised dealerships are legally required to perform all recall inspections, replacement parts, and labor 100% free of charge.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (NHTSA). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Resumen
- Empresa ResponsableMazda North American Operations
- Nivel de RiesgoSUSPENSION
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