Macy's Recalls Arch Studio Tea Kettles Due to Risk of Serious Injury from Burn Hazard
USMacy's Recalls Arch Studio Tea Kettles Due to Risk of Serious Injury from Burn Hazard
Motivo del Retiro / Peligro
TranslatedThe tea kettles' handle can detach during use when heated, posing a risk of serious injury from burn hazard.
Descripción del Producto e Identificación
TranslatedThis recall involves the Arch Studio-branded tea kettles. The stainless-steel kettles have a black handle and measure about 10.7 inches long, 7.59 inches wide and 8.62 inches high; and have a 1.9-quart capacity. The brand name and "HJ10525" are etched on the underside of the kettles.
Productos Afectados
TranslatedArch Studio Tea Kettle
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2026/Macys-Recalls-Arch-Studio-Tea-Kettles-Due-to-Risk-of-Serious-Injury-from-Burn-Hazard |
| Title | Macy's Recalls Arch Studio Tea Kettles Due to Risk of Serious Injury from Burn Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/macyarch-1.png |
| Images › 1 › Caption | Recalled Arch Studio Tea Kettle |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/macyarch-2.png |
| Images › 2 › Caption | "Arch Studio" and "HJ10525" are etched on the underside of the recalled kettles |
| Hazards › Name | The tea kettles' handle can detach during use when heated, posing a risk of serious injury from burn hazard. |
| Injuries › Name | The firm has received three reports of the handle detaching. No injuries have been reported. |
| Products › Name | Arch Studio Tea Kettle |
| Products › Number Of Units | About 4,600 |
| Recall I D | 10716 |
| Remedies › Name | Consumers should stop using the recalled tea kettles immediately and contact Macy's for a full refund in the form of a check for the purchase price. Consumers will be asked to complete a recall form at https://www.recallrtr.com/teakettle for a prepaid shipping label to return the product. No purchase receipt will be required. |
| Importers › Name | Macy's Merchandising Group, Inc., of New York |
| Retailers › Name | Macy's stores nationwide and online at macys.com from August 2025 through February 2026 for about $50. |
| Recall Date | 2026-04-16T00:00:00 |
| Description | This recall involves the Arch Studio-branded tea kettles. The stainless-steel kettles have a black handle and measure about 10.7 inches long, 7.59 inches wide and 8.62 inches high; and have a 1.9-quart capacity. The brand name and "HJ10525" are etched on the underside of the kettles. |
| Recall Number | 26412 |
| Remedy Options › Option | Refund |
| Consumer Contact | Macy's toll-free at 888-256-1541 from 8:30 a.m. to 6 p.m. ET Monday through Friday, email at teakettle@realtimeresults.net or on-line at https://www.recallrtr.com/teakettle or macys.com and click on "Product Recalls" at the bottom of the page for more information. |
| Last Publish Date | 2026-04-17T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Macy's Recalls Arch Studio Tea Kettles Due to Risk of Serious Injury from Burn Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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