Lochinvar Recalls Condensing Boilers Due to Risk of Carbon Monoxide Poisoning
USLochinvar Recalls Condensing Boilers Due to Risk of Carbon Monoxide Poisoning
Recalling Firm: Lochinvar LLC, of Lebanon, Tennessee
Motivo del Retiro / Peligro
TranslatedThe boiler's flue collector can crack if exposed to a high impact event in the burner chamber, which can allow the boiler to emit carbon monoxide, posing a risk of carbon monoxide poisoning.
Descripción del Producto e Identificación
TranslatedThis recall includes residential condensing boilers, combi boilers and packaged systems sold by Lochinvar from August 2021 through August 2023. They were sold under the Lochinvar, A. O. Smith, and State Industries brand names and have serial numbers within the range of 125325485 through 134830284. The brand name is printed on the front of each unit. The model number and serial number can be found on the data plate on the product located on the unit's rating plate, which is located either on the inside or outside of the outer jacket of the unit. The following brands and model numbers are included in the recall. Lochinvar Brand NCF110L NCF110N NCF150L NCF150N NCF199L NCF199N NKB080L NKB080N NKB110L NKB110N NKB150L NKB150N NKB199L NKB199N NKC110L NKC110N NKC150L NKC150N NKC199L NKC199N A. O. Smith Brand ACB 110H-N ACB 110H-P ACB 110S-N ACB 110S-P ACB 150H-N ACB 150H-P ACB 150S-N ACB 150S-P ACB 199H-N ACB 199H-P ACB 199S-N ACB 199S-P State Industries Brand SCB 110H-N SCB 110H-P SCB 110S-N SCB 110S-P SCB 150H-N SCB 150H-P SCB 150S-N SCB 150S-P SCB 199H-N SCB 199H-P SCB 199S-N SCB 199S-P
Productos Afectados
TranslatedLochinvar, A.O. Smith and State Industries brand condensing residential boilers
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2024/Lochinvar-Recalls-Condensing-Boilers-Due-to-Risk-of-Carbon-Monoxide-Poisoning |
| Title | Lochinvar Recalls Condensing Boilers Due to Risk of Carbon Monoxide Poisoning |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Lochinvar-residential-boiler.jpg |
| Images › 1 › Caption | Recalled Lochinvar condensing residential boiler |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/A-O-Smith-residential-boiler.png |
| Images › 2 › Caption | Recalled A.O. Smith condensing residential boiler |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/State-Industries-residential-boiler.jpg |
| Images › 3 › Caption | Recalled State Industries condensing residential boiler |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/model-and-serial-numbers.png |
| Images › 4 › Caption | Location of the model number and serial number on data plate |
| Images › 5 › U R L | https://www.cpsc.gov/s3fs-public/serial-number-closeup.png |
| Images › 5 › Caption | Close-up of serial number |
| Hazards › Name | The boiler's flue collector can crack if exposed to a high impact event in the burner chamber, which can allow the boiler to emit carbon monoxide, posing a risk of carbon monoxide poisoning. |
| Injuries › Name | Lochinvar has received nine reports of broken flue collectors. Lochinvar has received no reports of injury. |
| Products › Name | Lochinvar, A.O. Smith and State Industries brand condensing residential boilers |
| Products › Number Of Units | About 17, 370 (In addition, about 782 units were sold in Canada) |
| Recall I D | 9747 |
| Remedies › Name | Consumers with the recalled boilers should immediately contact the installer or a qualified technician to schedule a free repair. The repair will consist of installing a steel plate, which will be affixed to the base of the flue collector to act as a reinforcement. Consumers who continue use of the boilers while awaiting repair should have working carbon monoxide alarms outside of sleeping areas and on each floor of the home. |
| Retailers › Name | Independent contractors, plumbers, and plumbing supply vendors and distributors from August 2021 through September 2023 for between $4,000 and $10,000, including installation. A limited number were sold to original equipment manufacturers who modify and use the boilers in integrated in-floor heating systems. |
| Recall Date | 2023-11-02T00:00:00 |
| Description | This recall includes residential condensing boilers, combi boilers and packaged systems sold by Lochinvar from August 2021 through August 2023. They were sold under the Lochinvar, A. O. Smith, and State Industries brand names and have serial numbers within the range of 125325485 through 134830284. The brand name is printed on the front of each unit. The model number and serial number can be found on the data plate on the product located on the unit's rating plate, which is located either on the inside or outside of the outer jacket of the unit. The following brands and model numbers are included in the recall. Lochinvar Brand NCF110L NCF110N NCF150L NCF150N NCF199L NCF199N NKB080L NKB080N NKB110L NKB110N NKB150L NKB150N NKB199L NKB199N NKC110L NKC110N NKC150L NKC150N NKC199L NKC199N A. O. Smith Brand ACB 110H-N ACB 110H-P ACB 110S-N ACB 110S-P ACB 150H-N ACB 150H-P ACB 150S-N ACB 150S-P ACB 199H-N ACB 199H-P ACB 199S-N ACB 199S-P State Industries Brand SCB 110H-N SCB 110H-P SCB 110S-N SCB 110S-P SCB 150H-N SCB 150H-P SCB 150S-N SCB 150S-P SCB 199H-N SCB 199H-P SCB 199S-N SCB 199S-P |
| Recall Number | 24018 |
| Manufacturers › Name | Lochinvar LLC, of Lebanon, Tennessee |
| Remedy Options › Option | Repair |
| Inconjunctions › U R L | https://recalls-rappels.canada.ca/en/alert-recall/certain-epic-brand-residential-condensing-boilers-combi-boilers-and-packaged-systems |
| Consumer Contact | Lochinvar toll-free at 833-232-9706 from 8 a.m. to 8 p.m. ET Monday through Friday or online at www.lochinvar.com and click on "Recall Notices" at the bottom of the page. Consumers can also check for the recalled boilers' serial number at: www.waterheaterrecall.com, and select the look-up feature for the flue collector recall. Consumers with Lochinvar-branded boilers can find a qualified service technician by visiting: http://green.lochinvar.com/support/contractorlocator.aspx. Consumers with A.O. Smith or State Industries-branded boilers should contact their installer. Consumers who do not know their installer can contact Lochinvar toll-free at 833-232-9706 or email the firm at recallinfo@lochinvar.com. |
| Last Publish Date | 2023-11-02T00:00:00 |
| Manufacturer Countries › Country | United States |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Lochinvar Recalls Condensing Boilers Due to Risk of Carbon Monoxide Poisoning?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Resumen
- Empresa ResponsableLochinvar LLC, of Lebanon, Tennessee
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