Lifetime Brands Recalls Hot Chocolate Pots Due to Fire Hazard; Sold Exclusively at Williams-Sonoma
USLifetime Brands Recalls Hot Chocolate Pots Due to Fire Hazard; Sold Exclusively at Williams-Sonoma
Motivo del Retiro / Peligro
TranslatedThe hot chocolate pots are mislabeled as microwave safe. If microwaved, the metallic paint on the pots can spark, posing a fire hazard.
Descripción del Producto e Identificación
TranslatedThis recall involves hot chocolate pots with SKU/UGS number 9292417. The SKU/UGS number is located on the bottom of the box. The Hot Chocolate Pot is white with a red lid. The ceramic pot features a reindeer on the front side. The Hot Chocolate Pot includes a battery-operated frothing wand. The date code 5/22 is displayed on the bottom of the pot.
Productos Afectados
TranslatedHot Chocolate Pots
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2023/Lifetime-Brands-Recalls-Hot-Chocolate-Pots-Due-to-Fire-Hazard-Sold-Exclusively-at-Williams-Sonoma |
| Title | Lifetime Brands Recalls Hot Chocolate Pots Due to Fire Hazard; Sold Exclusively at Williams-Sonoma |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/RecalledHotChocolatePots.jpg |
| Images › 1 › Caption | Recalled Hot Chocolate Pot |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/RecalledHotChocolatePots2.jpg |
| Images › 2 › Caption | Recalled Hot Chocolate Pot |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/ThepackagingrecalledHotChocolatePots.jpg |
| Images › 3 › Caption | The packaging of the recalled Hot Chocolate Pots |
| Hazards › Name | The hot chocolate pots are mislabeled as microwave safe. If microwaved, the metallic paint on the pots can spark, posing a fire hazard. |
| Injuries › Name | None reported |
| Products › Name | Hot Chocolate Pots |
| Products › Number Of Units | About 2,700 (In addition, about 40 were sold in Canada) |
| Recall I D | 9503 |
| Remedies › Name | Consumers should immediately stop using the recalled pots and contact Williams-Sonoma for instructions on how to return the product for a full refund plus a $20 gift card. |
| Importers › Name | Lifetime Brands Inc., of Garden City, New York |
| Retailers › Name | Williams-Sonoma stores nationwide, online at www.williams-sonoma.com and through Williams-Sonoma catalogs from September 2022 through November 2022 for about $100. |
| Recall Date | 2023-01-19T00:00:00 |
| Description | This recall involves hot chocolate pots with SKU/UGS number 9292417. The SKU/UGS number is located on the bottom of the box. The Hot Chocolate Pot is white with a red lid. The ceramic pot features a reindeer on the front side. The Hot Chocolate Pot includes a battery-operated frothing wand. The date code 5/22 is displayed on the bottom of the pot. |
| Distributors › Name | Williams-Sonoma Inc., of San Francisco, Calif. |
| Recall Number | 23096 |
| Remedy Options › Option | Refund |
| Inconjunctions › U R L | https://recalls-rappels.canada.ca/en/alert-recall/hot-chocolate-pots-recalled-due-fire-hazard |
| Consumer Contact | Williams-Sonoma toll-free at 855-801-9416 from 7 a.m. to 12 a.m. ET Monday through Friday, email at WSIHotChocPotRecall2022@wsgc.com, or online at https://www.williams-sonoma.com/customer-service/safety-recalls/ or www.williams-sonoma.com and click "Safety Recalls" at the bottom of the page. |
| Last Publish Date | 2023-01-19T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Lifetime Brands Recalls Hot Chocolate Pots Due to Fire Hazard; Sold Exclusively at Williams-Sonoma?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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