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Australia ProductsSmart and inter...

LG 65” and 77” Smart TVs

Name: LG 65” and 77” Smart TVs
Brand: LG
SKU: AU-679b2c4f-25b6-4483-8dfa-fa60d6157c66
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publicado: 2 de mayo de 2023ID de Retiro: 679b2c4f-25b6-4483-8dfa-fa60d6157c66Categoría: Productos de ConsumoPaís: Australia

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Traducir AvisoTranslate notice text, hazard warnings, and descriptions into any supported language.

Motivo del Retiro / Peligro

The x-capacitors in the power board can deteriorate and may fail unsafely at the rear of the tv which can cause a flame and emit smoke.

Descripción del Producto e Identificación

Reason / Defects: The x-capacitors in the power board can deteriorate and may fail unsafely at the rear of the tv which can cause a flame and emit smoke. Hazards: Risk of serious injury or electric shock and risk of smoke inhalation or flame to occur. In circumstances where there is a flame or smoke being emitted, do not use any liquid to extinguish as this poses the risk of electric shock and serious injury to occur. Immediately leave the vicinity of the tv and turn the main power to the property off. What to do: Consumers with affected TVs should contact LG Electronics Australia on 1800 643 156 to arrange a technician to replace the power board free of charge or in the case of irreparable damage, replacement of the tv free of charge.

Productos Afectados

Certain 65” and 77” LG Smart TVs manufactured between February 2016 and September 2019. Affected models include those manufactured in 2016: • 65E6 • 65G6 • 77G6 2017: • 65B7 • 65C7 • 65E7 • 65G7 • 65W7 • 77W7 2018: • 65W8 • 77C8 • 77W8 2019: • 65W9 • 77C9 • 77W9

Additional Source Details

Field	Value
Guid › #text	679b2c4f-25b6-4483-8dfa-fa60d6157c66
Guid › @ is Perma Link	false
Link	https://www.productsafety.gov.au/search-consumer-product-recalls/lg-65%E2%80%9D-and-77%E2%80%9D-smart-tvs
Pub Date	Tue, 02 May 2023 00:00:00 +0000
Extracted image	https://www.productsafety.gov.au/system/files/styles/large/private/LG%20Smart%20TV%2065E6.jpg?itok=1UeWx1fA

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought LG 65” and 77” Smart TVs?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

Nivel de RiesgoSmart and interconnected devices
DistributionAustralia

Recall Hazard Severity

Caution (Class III)

Alerta Oficial de la Agencia

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